Raceway Chrysler Dodge Jeep Ram FIAT

Customer service warning People run away from this place, very unprofessional, poor management, technicians without experience and knowledge and interest to learn the trade. I People run away from this place, very unprofessional, poor management, technicians without experience and knowledge and interest to learn the trade. I am very disappointed! And sales people Thiefs big Thiefs , just looking for ways to screw you up and steal your money More

The worst experience ever Awful experience, the worst service ever starting from the ignorant receptionist to the salesperson who was extremely arrogant and ending with the so Awful experience, the worst service ever starting from the ignorant receptionist to the salesperson who was extremely arrogant and ending with the so called manager. Never ever there again More

Great experience - Georgiy is amazing Georgiy is really great to work with. He is super friendly and helpful. You know how important it is to have an influential sales associate towards th Georgiy is really great to work with. He is super friendly and helpful. You know how important it is to have an influential sales associate towards the manager! More

Horrible Went here to buy a used Hyndai Sonata. Found the car i want for an alright price. Everything went well until after the purchase. Both keys they prov Went here to buy a used Hyndai Sonata. Found the car i want for an alright price. Everything went well until after the purchase. Both keys they provided me were extremely low on battery, it sometimes doesnt detect the key when im in the car. Now the car is a PUSH START so if it doesnt detect the key the car wont start. I called the dealer to talk to this guy and they wouldnt get him on the phone. I went back to the dealer and they wouldnt replace the key for me DONT BUY A CAR FROM HERE More

I was ripped off! Never before in my life have a had a worse customer service experience than the service department at raceway. During a minor misfire caused by needin Never before in my life have a had a worse customer service experience than the service department at raceway. During a minor misfire caused by needing new spark plugs I took my Jeep to be serviced at this location. Upon completion I drove for 2 blocks until my engine light came on. I was informed that the mechanic had accidentally damaged my o2 sensor. Apologizing for the incident we reached a compromise (made by me) in which I would pay for both sensors (2 x 75$) as they where getting old and they would provide the service to replace them both. They agreed. 2 days later to be told by a new manager Carlos(?) that they couldn't possibly be responsible for the incident and I would have to pay for some of the service. Having only 1 day to deal with the issue and needing my car, I very reluctantly agreed to pay for the sensors and a (promised) discounted price totaling 360$ (Parts, service, taxes). Picked up my car after having been completed to find the manager gone only 1 sensor replaced and me standing there with a bill for 425$. Never going back! More

Great Vehicle Purchase Experience Georgiy was great to work with, and I'd recommend him over and over again. This is the second vehicle I've purchased from him over the past 4 months. Georgiy was great to work with, and I'd recommend him over and over again. This is the second vehicle I've purchased from him over the past 4 months. This vehicle purchase was for my parents and he did everything to ensure I got them everything they wanted while getting him a great price. Georgiy was also very helpful to me when I got into an accident with the first vehicle he sold me - it was great to experience extra care from him and the rest of his team. I would highly recommend Georgiy and his team. More

Loving the new Wrangler Unlimited The dealership was easy to work with and Georgiy made it simple and quick. I went around looking st many dealerships and ended up at Raceway and cou The dealership was easy to work with and Georgiy made it simple and quick. I went around looking st many dealerships and ended up at Raceway and couldn't be happier. More

Straight forward sales Georgiy was straight with me and we were able to get a number I was happy with. Very happy that he was who I contacted originally by phone Georgiy was straight with me and we were able to get a number I was happy with. Very happy that he was who I contacted originally by phone More

Happy Customer I just purchased a 2016 Dodge Journey and had the pleasure of having Amgad work with me. He is very knowledgeable, very professional, and was always a I just purchased a 2016 Dodge Journey and had the pleasure of having Amgad work with me. He is very knowledgeable, very professional, and was always available when I called. He delivered exactly what I had requested and more! I would definitely recommend this dealership and Amgad if you are looking to purchase a vehicle. More

Worst service department treatment I have seen in 40 yrs I drove my friend to pick up his car that was there overnight, for an alternator and battery replacement. The service advisor, was the most confrontat I drove my friend to pick up his car that was there overnight, for an alternator and battery replacement. The service advisor, was the most confrontational customer service employee I have ever encountered in any industry. We wanted to know the breakdown of the charges, how much for this, that, and the other. She would only give us a bit of info verbally, no printout. She said we were rude, (she was rude), for asking basic questions that any consumer would ask, like "how did you arrive at this price?". She said that she was going to give a discount, but now she wasn't because we pissed her off. The car owner said to her that this was completely untrue, as he had pleaded for a break in the price when he had brought the car in the day before, and she had firmly said no. So, I suppose, through the night, she had decided to change her mind and give him a discount, and then changed her mind back to "no" again? Yeah, right. Then she threatened him with not finishing the car for that day, so he wouldn't be able to get to work in the morning. It was basically, "sit down, shut up, be a good little boy, don't argue, don't ask questions, or we'll leave your car up on the hoist and go home". She was blackmailing him to accept the bill, or he wouldn't get his car back that day. The bill was $1616 for an alternator and battery for an ordinary American family sedan. The bill just quotes 5.5 hours labour, with no breakdown of how they could arrive at that many hours for a simple task. I had the alternator on my car replaced last year for one hour labour. Different car, I realize, but grounds for asking questions, don't you think? P.S. I spent 12 years in the car business, and was a sales manager of a car dealership, years ago, before I switched careers, so I have a little bit of experience with car dealerships. Some people are not cut out for dealing with the public. P.P.S. After charging $660 in labour, the mechanic didn't put back on a radiator hose clamp. If my friend hadn't checked the car out, and fixed it himself, the rad hose would have blown off on the way to work the next morning. Just so you know, Raceway charged $592 for the alternator, whereas i got my alternator for my BMW at a parts warehouse in Mississauga for $122. Just sayin' More