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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
605 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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605 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

March 11, 2023

I've dealt with many dealers in Canada but with out a doubt Preston is the best dealer I've ever dealt with More

by Jensen
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 11, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the kind words, Jensen! Greatly appreciated.

March 11, 2023

While this is for sure one of the better dealers I have been to. It is not perfect but nothing ever is. Staff seem genuine and friendly, shuttle service drivers are always courteous. GM on the other ha More

by purecuriosity
Recommend Dealer
Yes
Employees Worked With
Jaret Babin
Mar 11, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, please let us know if you have any additional feedback or anything we can assist with!

March 07, 2023

After my last service appointment the same problem persisted. I was told the lead tech would reach out to get me back in to rectify the situation. After several follow ups over several months I simply More

by Craig
Recommend Dealer
No
Employees Worked With
Allison
Mar 09, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Craig, thanks for sharing your concerns. We talked to our service team and they have reached out a couple times to discuss further. From what we understand, the mirror was folded in upon arrival, which would have disguised the crack at the time. Once our team looked at the mirror more closely, they noticed the pre-existing damage. Please feel free to give us a call if you would like to discuss further at all, or if we can clarify anything. In regards to the alignment issue, this was not completed at the time as the alignment fix requires additional parts to be ordered and an additional appointment. Please let us know if you have any questions about that as well. Thank you

March 03, 2023

The service department communication is fantastic, and I feel like I can trust them to be honest about my vehicle. More

by kellylipke
Recommend Dealer
Yes
Employees Worked With
Graham
Mar 05, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, greatly appreciated!

February 25, 2023

Great service only went in for oil change service adviser was excellent would like to go back again More

by lesam2007
Recommend Dealer
Yes
Employees Worked With
Service adviser was great
Feb 26, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we really appreciate it!

February 17, 2023

I had my car towed to Preston 12 days before my scheduled appointment because it died in my driveway. I got my car back 4 days later way ahead of my appointment saving me days riding the bus to work and with More

by bonkers8
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 20, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, greatly appreciated! Glad our team could help out.

February 16, 2023

Friendly, clean, punctual, very helpful and clear about the things being done to my vehicle. More

by Kathyandjay
Recommend Dealer
Yes
Employees Worked With
Not sure, all ladies who were fabulous
Feb 20, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the positive review, we appreciate it!

February 16, 2023

Just had our truck in for service and they were great. They finished the job in half the time. We were very pleased with the service. Service man was very polite and knowledgeable also. More

by Ilsa.1
Recommend Dealer
Yes
Employees Worked With
Jarret Babin
Feb 20, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we really appreciate it!

February 03, 2023

We recieve the best service from sales,parts an service dept We feel like (part of the family)Graham in sales has always looked after us.steve in service is very helpful and always looks after our needs.p More

by Bill
Recommend Dealer
Yes
Employees Worked With
Graham,Jeff,Steve and reception and service,also heather
Feb 03, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, Bill! We really appreciate it.

February 02, 2023

Awesome knowledgeable customer service glad I bought my car there ! Alison was great and knows her stuff More

by Frannieg
Recommend Dealer
Yes
Employees Worked With
Alison
Feb 03, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, greatly appreciated!

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