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Premier Chevrolet Buick GMC

Windsor, ON

4.4
189 Reviews
Call Dealership (519) 969-6000
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500 Division Rd

Windsor, ON

N8X 5C4

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189 Reviews of Premier Chevrolet Buick GMC

January 31, 2025

Smooth process, helpful team, and fair prices. Very satisfied with the overall service and experience. More

by Nandini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Feb 07, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth process and were satisfied with our team and pricing. It’s great to know you had a positive experience with us, and we look forward to assisting you again in the future!

January 29, 2025

Very professional, courteous staff. Outstanding attention to detail. Love the new indoor showroom/ delivery area! Keep up the good work Premier! Jordan has put together an unstoppab More

by PapaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corrado, Danny, Darla, Andre and Kristina , Jordan Smith
Report | Print
Feb 04, 2025 -

Premier Chevrolet Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff and enjoyed our new indoor showroom and delivery area. Jordan and the entire team work hard to provide exceptional service, and your feedback means a lot to us. We appreciate your support and look forward to serving you again soon!

January 26, 2025

After a prolonged waiting period for my car, I’ve driven it 11000 km and I love it. The sales people apologized for the delay and compensated me. My first service was effortlessly arranged and carried out. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ghebli
Report | Print
Jan 28, 2025 -

Premier Chevrolet Buick GMC responded

Hi David, thank you for sharing your experience! We’re so happy to hear that you love your car and that the service team took good care of you during your first service. We truly appreciate your patience throughout the waiting period, and we’re glad we could make things right. If you need anything else, don’t hesitate to reach out. Thanks again for your feedback!

January 24, 2025

It is closest for this recall. But they could not even find my husband a truck when he was looking. Then he found one for like $5000 cheaper. I wanted my car washed but power washe More

by Nancyvanderbeck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Report | Print
Jan 28, 2025 -

Premier Chevrolet Buick GMC responded

Hi Nancy, thank you for your feedback. We’re glad we could get your car washed and apologize for the delay. We also regret not being able to find the right truck for your husband, but we’re happy he found a great deal. We appreciate your input and hope to assist you again in the future.

January 22, 2025

I was in the hurry and oil change took less than I expected .about 30 minutes More

by Stojkos444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
January 20, 2025

The service provided, this visit, was very good. It was helpful that I brought the vehicle in unannounced and was looked after immediately. When I call by telephone the service department is rarely More

by Allen Plant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Jan 22, 2025 -

Premier Chevrolet Buick GMC responded

Hi Allen, thank you for your feedback! We're glad to hear that you had a positive experience during your recent visit and that our team was able to assist you promptly. We apologize for any inconvenience caused by the difficulty in reaching our service department by phone. Your comments are valuable, and we will work on improving availability to ensure we’re more accessible in the future. We look forward to serving you again!

January 20, 2025

Awesome service Alisha great to work with she did an amazing job for me ! Thanks More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
Jan 22, 2025 -

Premier Chevrolet Buick GMC responded

Hi Jeff, thank you for your kind words! We’re thrilled to hear that you had such a great experience working with Alicia. We’ll be sure to pass along your praise to her. We appreciate your feedback and look forward to assisting you again in the future!

January 16, 2025

The service department at this dealership have been great!! Always courteous and willing to address any concerns I have about my vehicle. More

by dmconnor56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan Maharjan, Odane Maragh, Jordan Smith
Report | Print
Jan 24, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for the wonderful review! We’re so glad to hear that our service team has been able to take care of your needs and provide a positive experience. Your satisfaction means a lot to us, and we’re always here to help with anything you may need. We truly appreciate your continued trust and look forward to seeing you again soon!

January 13, 2025

There was a crack on the bumper and the dealership idid not want to fix it the car had not left the lot not impressed with that More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manger , Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Hi John, thank you for bringing this to our attention. We sincerely apologize for the issue with the bumper and the frustration it caused. We take great pride in ensuring our vehicles are in top condition, and we regret that this was not addressed to your satisfaction. We would like to better understand the situation and work towards a resolution. Please contact us directly so we can look into this matter further and ensure your concerns are properly addressed.

January 12, 2025

I will not be back, not satisfied with the service, should look after customers needs More

by p3ziman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to better understand your concerns and resolve any issues you encountered. Please feel free to contact us directly at your convenience so we can work towards a satisfactory resolution.

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