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Premier Chevrolet Buick GMC

Windsor, ON

4.4
225 Reviews
Call Dealership (519) 969-6000
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500 Division Rd

Windsor, ON

N8X 5C4

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226 Reviews of Premier Chevrolet Buick GMC

January 24, 2025

It is closest for this recall. But they could not even find my husband a truck when he was looking. Then he found one for like $5000 cheaper. I wanted my car washed but power washe More

by Nancyvanderbeck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Report | Print
Jan 28, 2025 -

Premier Chevrolet Buick GMC responded

Hi Nancy, thank you for your feedback. We’re glad we could get your car washed and apologize for the delay. We also regret not being able to find the right truck for your husband, but we’re happy he found a great deal. We appreciate your input and hope to assist you again in the future.

January 22, 2025

I was in the hurry and oil change took less than I expected .about 30 minutes More

by Stojkos444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
January 20, 2025

Awesome service Alisha great to work with she did an amazing job for me ! Thanks More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
Jan 22, 2025 -

Premier Chevrolet Buick GMC responded

Hi Jeff, thank you for your kind words! We’re thrilled to hear that you had such a great experience working with Alicia. We’ll be sure to pass along your praise to her. We appreciate your feedback and look forward to assisting you again in the future!

January 20, 2025

The service provided, this visit, was very good. It was helpful that I brought the vehicle in unannounced and was looked after immediately. When I call by telephone the service department is rarely More

by Allen Plant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Jan 22, 2025 -

Premier Chevrolet Buick GMC responded

Hi Allen, thank you for your feedback! We're glad to hear that you had a positive experience during your recent visit and that our team was able to assist you promptly. We apologize for any inconvenience caused by the difficulty in reaching our service department by phone. Your comments are valuable, and we will work on improving availability to ensure we’re more accessible in the future. We look forward to serving you again!

January 16, 2025

The service department at this dealership have been great!! Always courteous and willing to address any concerns I have about my vehicle. More

by dmconnor56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan Maharjan, Odane Maragh, Jordan Smith
Report | Print
Jan 24, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for the wonderful review! We’re so glad to hear that our service team has been able to take care of your needs and provide a positive experience. Your satisfaction means a lot to us, and we’re always here to help with anything you may need. We truly appreciate your continued trust and look forward to seeing you again soon!

January 13, 2025

There was a crack on the bumper and the dealership idid not want to fix it the car had not left the lot not impressed with that More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manger , Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Hi John, thank you for bringing this to our attention. We sincerely apologize for the issue with the bumper and the frustration it caused. We take great pride in ensuring our vehicles are in top condition, and we regret that this was not addressed to your satisfaction. We would like to better understand the situation and work towards a resolution. Please contact us directly so we can look into this matter further and ensure your concerns are properly addressed.

January 12, 2025

I will not be back, not satisfied with the service, should look after customers needs More

by p3ziman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to better understand your concerns and resolve any issues you encountered. Please feel free to contact us directly at your convenience so we can work towards a satisfactory resolution.

January 11, 2025

I don't like the way they treated my vehicle! They scratched my rear bumper hitch cover. When you drive an escalade and you get a compact car as a loaner of course you feel satisfied. More

by chehab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback. We're truly sorry to hear about your experience and that your vehicle was not treated as carefully as it should have been. We understand how important it is to maintain the condition of your car, and we apologize for any inconvenience this caused. We’d appreciate the opportunity to discuss this further and address your concerns. Please feel free to reach out to us directly so we can make things right.

January 09, 2025

Staff were helpful and friendly . Even though the pressure washer wasn’t working they found a way to clean my vehicle. The receptionist inside at front desk absolutely amazing , alway More

by lindadonnelly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca receptionist , Jared Sales manager , Sabrina my amazing salesperson . , Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Hi Linda, thank you so much for your wonderful feedback! We’re thrilled to hear that our team was able to assist you and make your experience a positive one, even with the challenges we encountered. We truly appreciate your kind words about our receptionist, Jared, and the team members who helped make your visit enjoyable. It’s always our goal to provide outstanding service, and we’re so glad to know we were able to do that for you. We look forward to serving you again in the future!

January 08, 2025

Thank you Bozena and Alex for the great new to me vehicle. The process was professional and Bozena worked through a couple of hurdles I had for her on the acquisition. It was a great experience ! More

by darryl_ireland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bozena and Alex
Report | Print
Jan 16, 2025 -

Premier Chevrolet Buick GMC responded

Hi Darryl, thank you so much for your wonderful feedback! We're delighted to hear that Bozena was able to assist you in finding the perfect vehicle and work through any challenges. It’s great to know you had a positive experience with us. We truly appreciate your business and hope you enjoy your new vehicle! Feel free to reach out if you need anything else

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