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Premier Cadillac

Windsor, ON

4.2
77 Reviews
Call Dealership (519) 969-6000

500 Division Rd

Windsor, ON

N8X 5C4

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77 Reviews of Premier Cadillac

January 14, 2025

The price was fair and my new vehicle was ready sooner than expected. Great customer service More

by Sok590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith, Brad Wipp
Report | Print
Jan 16, 2025 -

Premier Cadillac responded

Thank you for sharing your feedback! We're delighted to hear that you had a positive experience with us and that your new vehicle was ready ahead of schedule. We strive to provide excellent customer service and fair pricing, and we're glad we could meet your expectations. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

January 01, 2025

Very professional group of people and very welcoming plus knowledgeable the atmosphere is calming and the staff is very friendly More

by timhayesfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corrado Santarosa , Katie Black, Jordan Smith
Report | Print
Jan 04, 2025 -

Premier Cadillac responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our team. We strive to create a welcoming and calming atmosphere while providing knowledgeable service, so it’s great to know we hit the mark. Your kind words about our staff mean a lot to us. We truly appreciate your feedback and look forward to serving you again!

December 19, 2024

Excellent customer service, our salesman Shane was exceptionally helpful and knowledgeable and my and myself were treated with the upmost respect and courtesy. Wonderful experience. More

by Habboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane , Katie Black, Jordan Smith
Report | Print
Dec 23, 2024 -

Premier Cadillac responded

Thank you for the great review! We’re so glad to hear you had a wonderful experience with Shane and felt well taken care of. We appreciate your kind words and look forward to serving you again!

December 16, 2024

Excellent service from both Marlene Moore and Brad Wipp. Marlene worked hard to find the car I loved! She was always available to answer questions and helped me through the entire process to make sure I wa More

by lily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Moore , Katie Black, Jordan Smith
Report | Print
Dec 22, 2024 -

Premier Cadillac responded

Hi Lily, we are thrilled to hear that Marlene and Brad were able to provide you with such excellent service. Your kind words truly mean a lot to us, and we're delighted to have earned your trust. We look forward to welcoming you back as a repeat customer in the future!

November 19, 2024

Pick up new previously used vehicle everyone very friendly. No pressure sales approach was appreciated More

by Gmeloche6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Ryan
Report | Print
Nov 21, 2024 -

Premier Cadillac responded

Thank you for your kind review! We're so glad to hear that you had a positive experience with us. It's wonderful to know that our friendly, no-pressure approach made your vehicle purchase enjoyable. We appreciate your feedback and look forward to serving you again in the future!

November 14, 2024

Service for my XT5 was super. Done well and fast! Also the free car wash is fabulous. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Nov 18, 2024 -

Premier Cadillac responded

Hi Laurie, thank you for taking the time to leave us this great review! We're so glad to hear that the service on your XT5 was quick and to your satisfaction. We're also happy you enjoyed the complimentary car wash! We appreciate your feedback and look forward to serving you again in the future. Thanks for choosing Windsor Premier!

November 05, 2024

Everyone was prompt and helpful. We have been dealing with you for several years and we have no complaints. More

by audreyreid22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Dec 07, 2024 -

Premier Cadillac responded

Thank you for the fantastic Review!

November 04, 2024

Excellent experience from both sales and delivery perspective. Very pleased with level of service provided. More

by rkenney44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James O’Doud, Jared Hunt, Dany Thomas, Darla McLennan
Report | Print
Nov 07, 2024 -

Premier Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with both our sales staff and delivery concierge. Providing top-notch service is our goal, and we're happy to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

November 04, 2024

Needs a better system for Cadillac owners and the valet service. Wasted 15 min on the phone to a lady in service dept only to be told that valet service can't be handled by her and valet will contact me. W More

by bobrob484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue who I spoke to originally or who finally contacted me.
Report | Print
Nov 06, 2024 -

Premier Cadillac responded

Thank you for sharing your feedback. We're sorry to hear about your experience with our valet service and the delay in communication. We appreciate your patience and hope to provide you with a better experience in the future. If there's anything more we can do to assist you, please reach out directly.

November 02, 2024

Great staff and great service, had my steering wheel on my Cadillac and everything works perfectly! Thank you More

by jpmcphail77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Nov 06, 2024 -

Premier Cadillac responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our staff! If you need anything else in the future, don’t hesitate to reach out. Safe travels!

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