Porsche Centre Oakville
Oakville, ON
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211 Reviews of Porsche Centre Oakville
My First Porsche Ajeet Kapila - make my first Porsche purchase feel special. He is very detail and he will follow through as he had promised. He makes customer feel sp Ajeet Kapila - make my first Porsche purchase feel special. He is very detail and he will follow through as he had promised. He makes customer feel specials and that is more than just buying the Porsche, More
The Porsche Centre Oakville Team is the Very Best I have done business with Porsche Centre Oakville since 2014 and it continues to be the journey of a lifetime. I was first introduced to Porsche by m I have done business with Porsche Centre Oakville since 2014 and it continues to be the journey of a lifetime. I was first introduced to Porsche by my trusted advisor - Ajeet Kapila. I have done business with Ajeet for 10 years and in that time I have come to know that his credibility, professionalism, passion, and unwavering dedication to delivering outstanding customer service are beyond reproach. Ajeet has always done exactly what he said he was going to do and even has the courage to tell me when he believes I am making a wrong purchase decision. That is credibility you can't buy. So as soon as I heard that Ajeet had joined Porsche Centre Oakville, I immediately began looking at Porsche as my next vehicle supplier. Am I ever glad I did! I started off with a base 2014 911 Carrera and since that time I have traded up to a 2014 Carrera S, and then a 2016 Carrera GTS. I also replaced my daily driver (BMW 335xi) initially with a Macan S and just recently took delivery of a Macan GTS in November. I have never regretted a single purchase from Porsche Centre Oakville. The only thing I've regretted is having to part with each one of these special vehicles in order to get the next one. Porsche ownership for some can be an emotional experience. For me, it definitely is. So I was very touched when out of the blue, I received a commemorative ownership pylon for my first 911 Carrera from Ajeet. At the time, Porsche had only started making the pylons when I purchased the 911 Carrera S. So Ajeet contacted Porsche and went out of his way to get me the pylon because he knew how special it was to me. This example just goes to show you the type of person Ajeet Kapila is. I don't know if Ajeet ever sleeps because he constantly returns emails every hour of the day. Whether its 1pm or 1am, Ajeet has always been 100% accessible for any questions I have. Ajeet is the embodiment of customer service excellence and I recommend him highly for anyone exploring Porsche ownership. Behind every one of my purchases has been Sandy Couto. Without Sandy's hard work and dedication, I would not have been able to purchase the vehicles that I have from Porsche Centre Oakville. Sandy even took the time to illustrate and demonstrate the various levels of vehicle wrap for me when I was purchasing my first Macan and I didn't how it would look and how much of the vehicle the various options covered. Something definitely not part of Sandy's normal job description, and this leads me to my next point, which is the staff of Porsche Centre Oakville always go "above and beyond" for their customers, and they care about the details. EVERY single employee I meet and/or interact with at Porsche Centre Oakville is 100% committed to my satisfaction, and to going above and beyond to exceed my expectations at all times. Whether it is the guys that greet me when I bring my vehicles in for service asking me if I want something to drink, or whether it is the great conversations I have with the shuttle drivers on the way back home, or the person who helps me check out the loaner vehicle, or talking with Mike Gosselin over the latest cool performance enhancements and seeing his passion for the topic, or exchanging emails with John Licari over drivers selection items and vehicle accessories, or Lee who restored the interior and exterior of my snowy and hockey children-occupied Macan GTS to showroom condition, or Belinda who shared a recording of the glorious sound of GT3RS' at a racetrack event, or Ajeet who asked for my key when he saw that I was in the dealership and suddenly my vehicle showed up freshly washed, there are a team of dedicated people whose sole purpose is to make you satisfied and happy. So I feel a tremendous sense of gratitude for all that they do and I want to say a heartfelt THANK YOU to the entire Porsche Centre Oakville team for everything you do every day. YOU are what makes Porsche Centre Oakville a place that I really want to be at. So I encourage anyone considering Porsche ownership to go to Porsche Centre Oakville and experience this great team and the passion they have for the brand and for customer service. It has been an incredible journey since 2014 and I am looking forward to many more purchases from this great dealership and team. You make dreams come true. More
By Far the Best Experience Ever . I have now purchased 3 x 911 4S from this Dealer. The Entire Staff is outstanding. I have dealt with Every department in This Dealership since they I have now purchased 3 x 911 4S from this Dealer. The Entire Staff is outstanding. I have dealt with Every department in This Dealership since they opened. It clearly shows that this dealer has invested a lot in their staff, very Courteous, professional & knowledgeable. The response time of their after sales department is amazing. The Dealership is always immaculate and welcoming, you can spend an hour and it seems like 10 mins. Love these guys. More
Good cars bad customer service First time Porsche buyer and probably last time to visit Porsche of Oakville. I am not sure if it was the Salesman I dealt with or just overall but I First time Porsche buyer and probably last time to visit Porsche of Oakville. I am not sure if it was the Salesman I dealt with or just overall but I did not have a pleasant experience here. Ordered a GT4 for which I understand cannot negotiate a discount, however the delivery process was poorly managed and executed by the dealership. I was expecting to get showered with accessories on the day of delivery only to find out they did not think it was necessary. I was told by my salesman, "I got you a GT4" as if it was a favour and that I should not be expecting any more indirectly. I understand that the GT4 is a limited production car however, the limitation does not apply to customer service and delivery process. On the day of my delivery, I signed the papers and got a $100 gift card. As a buyer of many German luxury brands, my expectations are to be showered with accessories or other types of souvenir to remind me what Porsche as a brand stands for and Porsche of Oakville disappointed me multiple times. I had sent various email to Ajeet and Francesco on this experience only to realize, they simply don't care. In the past, we sent many customers to Porsche of Oakville but after realizing that the people working there have become, I will be discouraging many of my friends from ever going here. Porsche as a brand still exceeds my expectations, however Porsche of Oakville is another story. I will be taking my business to pfaff instead, going forward. I suggest all the buyers to do the same... More
Alex the best sales person Very recommended have very good experience! He care about clients from order to delivery ! If you buy Porsche Alex this is a best person! Anjela Very recommended have very good experience! He care about clients from order to delivery ! If you buy Porsche Alex this is a best person! Anjela More
Great service from Ajeet Kapila Ajeet Kapila provided me with excellent service. He responded quickly to my questions and was very knowledgeable. He even came in on his day off to Ajeet Kapila provided me with excellent service. He responded quickly to my questions and was very knowledgeable. He even came in on his day off to meet with me. More
Poor presale interaction. I was inquiring about leasing a pre-owned Cayenne, and received a call and email from Ajeet Kapila. I sent an email with some preliminary numbers -an I was inquiring about leasing a pre-owned Cayenne, and received a call and email from Ajeet Kapila. I sent an email with some preliminary numbers -and was totally ignored. Nice work Mr.Kapila. just another example of a stuck up salesperson who adopts the arrogance of the product he supposed to sell. Porsche take a page out of BMWs business strategy and hire individuals who are grounded and motivated to sell, not sit on their laurels and esteem conceit based on brand arrogance. Perhaps this is simply a problem with Ajeet, but from a systemic point of view it's simply a typical "snotty" attitude of xxxx poor salesman, because really at the end of the day that's what you are, a salesman. "brand ambassador" lmao. More
Dont be fooled by the P logo Typical no name dealer Three words for them! Unethical, liars and cheats.....started giving us a runaround and offer us nothing equivalent in return after messing up with a Three words for them! Unethical, liars and cheats.....started giving us a runaround and offer us nothing equivalent in return after messing up with a high end sale. I spoke to all @ the dealership including GM & later the head office and then to Porsche N.A but to no avail!!! these are xxxxx who want you to throw your hard earned money on their 2 for 1 suits while acknowledging their egocentric attitude....everyone knows who and where that huff and puff is coming from....mine and other.customers hard earned dollars!!! My advice.....stay away and don't be fooled by these positive reviews and their logo ADVICE: Always research on multiple sites and call and talk to others who have dealt with such a dealer .....hopefully some day my tax dollors will work to protect me and make me feel safe where I live....The irony is that the laws are protecting them and if i have an issue, I have to go to court to prove it......why so much inequality? More
My New Cayman From my first visit in December to ordering my car in January and receiving delivery a few weeks ago, the entire experience with Porsche Oakville as b From my first visit in December to ordering my car in January and receiving delivery a few weeks ago, the entire experience with Porsche Oakville as been fantastic. Ajeeet has been with me through the entire journey and has been fantastic. He took the time to explain all options available and worked with me to design my car and keep me informed on a regular basis on delivery times. I must also compliment the receptionist at the dealership. They are very accommodating always making sure you have a coffee!!! and make you feel welcomed. I would also like to thank Harris who took the time to show me all of the functionality on the Cayman on the day I picked it up. I would definitely recommend Oakville Porsche to anyone who is interested in purchasing a Porsche. The service model is superior!! I love my Cayman!!!!!!!!!!!!! More
Porsche--Das Auto Wonderful place Fantastic peoples and I Love My Porsche this this Why I choose Dealership in Oakville I was is shock when I first time drived it !!! Wonderful place Fantastic peoples and I Love My Porsche this this Why I choose Dealership in Oakville I was is shock when I first time drived it !!! More