Planet Kia

Not happy with them! we towed a vehicle there for a customer and we plus customer were told tow would be paid by them and that is last september 23.2022!!! and still no p we towed a vehicle there for a customer and we plus customer were told tow would be paid by them and that is last september 23.2022!!! and still no payment\! More

I was very disappointed with the service provided by Planet Kia in Brandon during a recent visit. I waited for over three hours with no information about my vehicle, the work on wiring, that was inadequ Planet Kia in Brandon during a recent visit. I waited for over three hours with no information about my vehicle, the work on wiring, that was inadequately protected from driving on gravel roads, wasn’t covered by the warranty but the biggest problem was their refusal to repair the air conditioning. The service manager claimed that there was a missing cap and contaminant in the system so they couldn't work on it and as good as accused me of lying when I pointed out that the last person to touch the air conditioning was a Planet Kia mechanic when it had to be repaired a year ago. He declined to consider the possibility that they might have made an error. They were supposed to contact us with a resolution but failed to do so. So we called them. After some discussion they said that they were going to look into it and get back to us in twenty minutes. Thirty minutes later we called them and failed to get past the reception desk as everybody was too busy to talk to us but were promised a call back - we are still waiting. Is this the way to treat a loyal customer who has bought 4 new cars over the past 15 years? I don’t think so. As a result we took the car to Key Kia in Yorkton who not only found that there was no contaminant in the system but also that an incorrect O ring had been used to fix the previous problem, so it was no wonder that the air conditioning failed again. Will we buy another car from Planet Kia? No. Will we use Planet Kia in the future for warranty/repair work? No way, I wouldn't trust them to fix a wheelbarrow. More

A great car buying experience. I've never been a fan of the buying process, but Terry made it the best car purchase to date. Not pushy, made sure I had all of the information and made sure to update us on the buying process, but Terry made it the best car purchase to date. Not pushy, made sure I had all of the information and made sure to update us on the order status as we waited. Delivery was smooth, and he ensured to explain everything in detail. Cory took the time to explain all the financing details, and was not pushy with back-end products. Overall, the best car buying experience I've had. Never thought I'd end up in a Kia, but I'm glad I made the change and the Planet Kia team made the switch easy. I would highly recommend them to anyone. More

We just purchased our first Kia product, a 2021 Telluride. We had test driven others in its class and found the comfort, features, and warranty to be superior. The sales rep, Dale, was knowledgeab Telluride. We had test driven others in its class and found the comfort, features, and warranty to be superior. The sales rep, Dale, was knowledgeable and pleasant. No high pressure sales tactics, and no malarkey. Our experience with Cory, finance services, was equally good; knowledgeable, and helpful. Our past experiences with dealerships over the years has never been this good. More

We just traded in our Sorento for brand new 21 Seltos Ex premium. Absolutely the best car we’ve ever had. Andy B is an absolute gem. He suggested brand new instead of used Wasn’t pushy but let us try u premium. Absolutely the best car we’ve ever had. Andy B is an absolute gem. He suggested brand new instead of used Wasn’t pushy but let us try used ones first. Absolutely trust his advice. Kia is lucky to have him More

Love my rio !! Always a great experience no matter who you’re dealing with ! Dan and Sean are continuously fantastic and the crew behind the scenes always does a fas Always a great experience no matter who you’re dealing with ! Dan and Sean are continuously fantastic and the crew behind the scenes always does a fast and spotless job from a detail to an oil change! More