Pfaff BMW

I had purchased a used 2008 535XI from BMW Toronto after having many problems with my 2007 530XI. When I brought it to BMW Mississaga as I had some problems withe DVD Nav. system and wind noise in the sunr having many problems with my 2007 530XI. When I brought it to BMW Mississaga as I had some problems withe DVD Nav. system and wind noise in the sunroof, the service rep knew what I was talking about whereas on the 2007 with the same problem I had to "discuss" with BMW Toronto the same type of problem. The Service Reps. are very helpful and try to get you in and out ASAP. The only 2 negatives I've seen are that at times the Service Reps. don't call back after leaving messages and when you drop your car off for service you really don't know who to deal with. I do like BMW Toronto's system where at drop off they walk you to a service rep. so there is no milling about and people get helped in the order they arrived. More