Pfaff BMW

Great service from service advisor Jin. Consistent and friendly. Service was for rear suspension repairs under extended warranty and unfortunately took longer due to warranty company havin Consistent and friendly. Service was for rear suspension repairs under extended warranty and unfortunately took longer due to warranty company having to come out and do its own inspection due to the repair cost exceeding their threshold. Note that this was a second visit for related issues stemming from an original suspension repair back in December requiring additional back and forth to the dealership, which was not ideal. I am still monitoring the work that was completed to see if all the repairs fully solved the suspension failure. More

They accommodate your needs, possibilities; they make effort to make you happy and feel appreciated effort to make you happy and feel appreciated More

Dealership has taken care of my vehicles for over 12 years. I have had the same rep (Lee) throughout this term. Excellent customer service. Pfaff BMW has taken care of my needs and this is key to me. years. I have had the same rep (Lee) throughout this term. Excellent customer service. Pfaff BMW has taken care of my needs and this is key to me. More

Very professional and knowledgeable staff, especially Nael. Good inventory selection. Overall a very smooth and pleasant buying experience. Nael. Good inventory selection. Overall a very smooth and pleasant buying experience. More

Jonathan has Excellent customer service and very knowledgeable. Jonathan answered my queries and he is honest and very helpful knowledgeable. Jonathan answered my queries and he is honest and very helpful More

Never deal with this BMW location as they higher the most unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufac unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufacture brand. He expects you to do as he says if not, he will show you attitude because you didn’t agree with him. It’s best to take your business else where . He is lucky there is no individual rating/review otherwise he would be the lowest rating salesman ever. More

Never deal with this BMW location as they higher the most unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufac unprofessional people on the face of earth. SYLEJMAN ZOGJANI Is the worst sales man I have ever experienced. I am surprised he works for such manufacture brand. He expects you to do as he says if not, he will show you attitude because you didn’t agree with him. It’s best to take your business else where . He is lucky there is no individual rating/review otherwise he would be the lowest rating salesman ever. More

I have shifted the service of my X1 to Pfaff because the service dept is more responsive and helpful that other dealerships. Mark and his team solved a mechanical issue for me and planned the work around m service dept is more responsive and helpful that other dealerships. Mark and his team solved a mechanical issue for me and planned the work around my schedule. Very Professional and considerate. More

Great reliable service, good communication, clean and modern facility, convenient location, comfortable waiting area and great coffee modern facility, convenient location, comfortable waiting area and great coffee More

Very professional. Good quality. Included price. Device and location. Friendly and courteous would recommend to all your family Good quality. Included price. Device and location. Friendly and courteous would recommend to all your family More