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Pfaff BMW

Mississauga, ON

4.7
198 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 198 reviews

May 30, 2017

Unnecessary waiting - lack of communication Last week, I had my X3 for 2nd year oil change & tires changed over ( from winter to summer) . Arrived prior the appt time of 6.30 am. I told the ser More

by Retiree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J.Brahim
April 20, 2017

Poor Service department! Called to have an oil change and a recall for airbag issue. They told me that they were very busy and would have someone contact me. So I gave them More

by John57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one gave me their mame.
April 03, 2017

BMW-MIssissauga-Phone doesn't get picked up by live person. I've tried to called many times and each time i called it goes to voice mail and no one returns calls back when i left message with phone no. I've re More

by tchomphel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
NO one responded yet
April 02, 2017

Unprofessional always trying to rip off customers on service I have caught them on many undisclosed hidden charges and then the service estimates are unneeded and when I compared with other service centres I con More

by 328xi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo
January 17, 2017

Puzzled I wrote a lengthy review on my experience trying to buy a used car there on google reviews. My review is no where to be found. Ironically the majority More

by J
Customer Service
Recommend Dealer
No
Employees Worked With
Dillan, Anthony
October 12, 2016

Bad service I brought my 2014 X5 company car to Pfaff BMW to get a safety check done so I could transfer car to my personal name. The safety results were that I n More

by bmwx52014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krishna
September 12, 2016

Personal Service - knowledgeable sales We purchased our used BMW from sales rep (Anthony OCCHIPINTI) and was extremely pleased with his personal touch and down to earth attitude. No pressu More

by JAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony OCCHIPINTI
September 09, 2016

Worst sales customer service ever ! I am in the market for a BMW and went to my nearest BMW dealership, which is Pfaff BMW. I am an avid fan of BMW, and everyone in my household, apart f More

by Ahmed2786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Occhipinti
June 15, 2016

Don't take your for service worst service ever Got noticed that there was a recall on my 330 ci first took ten times to call to actually talk to someone then they tell me was a write off then tell More

by Sd hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
June 05, 2016

crooked i went for an oil change then they offer all kind of recommended service the service adviser sed to me that i need a brake job cost$900 plus tax dent More

by pam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ryan
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