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Pfaff BMW

Mississauga, ON

4.7
198 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 198 reviews

November 20, 2018

My purchase of 2017 BMW M 240xdrive convertible Nathan Lawrence was very helpful with the purchase of my M240i xdrive. He went out his way to get the best deal for me. The presentation of the vehicl More

by Sisicat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
October 27, 2018

Customer service 0 Driving my wife’s X3 I have noticed the yellow engine light on. Took it to BMW on Dixie Rd. if they can check the reason and to check if it is safe to More

by MB
Customer Service
Recommend Dealer
No
Employees Worked With
Service manager
September 17, 2018

bad experience with service dept I got brand new X5 from this dealership in 2009, service sucks with all attitude people. Need to deal with them after purchasing vehicle and other sho More

by newhigh5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, krishna
September 11, 2018

Extremely disappointed! Call for service, car as been recalled for problems with emissions (1 month old car), person that answered phone very unpleasant. They just want to se More

by Owner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not important
August 14, 2018

PFAFF BMW can't handle a lease transfer After a convincing presentation, I turned in my leased 328i for a 330 and all the paperwork went smoothly and the new vehicle was ready on time. Exce More

by Michael R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Battaglia;Stefanie Scarpitti
July 31, 2018

Don't pay for the extra warranty. They go to great lengths to try to up-sell additional coverage such as extra wear and tear but then will not provide the coverage that you think you h More

by GabeM235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mona
May 14, 2018

Poor Customer Service in Service dept. Very poor customer service in service deptt. No one calls you back despite voicemails even service manager doesnt bothers to call back Very Very Po More

by nine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
abCD
January 26, 2018

Used car sale review We picked up our used BMW 328i xdrive wagon before Christmas. Michael Verissimo was our sales rep and did a great job. The car we picked up was sorely More

by meafordski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Verissimo
July 20, 2017

They don't care. Poor service They make it so difficult to book a service appointment. Under Pfaff BMW attitude changed. They act like they doing you a favour to book an appointmen More

by manager
Customer Service
Recommend Dealer
No
Employees Worked With
woman making appointments
May 31, 2017

Poor service I received a phone call from service department reminding that my car due for service. Appointment was booked, by the time I brought my car it had jus More

by Tesla rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krishna, or Christen, not sure.