
Pfaff BMW
Mississauga, ON
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Never Again So I bring my 2002 X5 for a recall. Only the mech key was working and I made them aware that the doors do not lock as I don't use the FOB key and they asked that I leave that too. F Only the mech key was working and I made them aware that the doors do not lock as I don't use the FOB key and they asked that I leave that too. For some unknown fact they drove the car to the bay and managed to lock the car. All of their techs could not open my car. On top of this they are charging me $187+ for their efforts and now I have to tow my car at my expense to my mechanic. SMH More
Sales person Mohamad was very professional, informative, and helpful. They were very clear regarding all details including delivery date. The whole process was simple and smooth. and helpful. They were very clear regarding all details including delivery date. The whole process was simple and smooth. More
This dealership is good. Staff are nice and place is well kept. The sales people need to put some extra effort to make client experience bit more better. Staff are nice and place is well kept. The sales people need to put some extra effort to make client experience bit more better. More
Service was ok but never offered a carwash of the car they serviced. I had to go back to the reception and ask for why it was not washed and the response was carwash not working with no timeline to be op they serviced. I had to go back to the reception and ask for why it was not washed and the response was carwash not working with no timeline to be operational. I haven't been offered with a voucher if not asked. This is not professional and a cheap way of saving for the dealership. More
Staff, service and information were all top-notch, no concerns. On top of that they provided shuttle service to my home as well as a pick up when vehicle was ready. This was great, as my vehicle was stil concerns. On top of that they provided shuttle service to my home as well as a pick up when vehicle was ready. This was great, as my vehicle was still under warranty and there was no charge! More
The staff are very friendly and treat you with great respect. The selection of vehicles was a great and Dylan was very helpful throughout the process. respect. The selection of vehicles was a great and Dylan was very helpful throughout the process. More