Pfaff BMW

This dealership is a very awesome place ,the staff is some of the best very pleasant and courteous always offering to help . some of the best very pleasant and courteous always offering to help . More

The staff are very friendly and treat you with great respect. The selection of vehicles was a great and Dylan was very helpful throughout the process. respect. The selection of vehicles was a great and Dylan was very helpful throughout the process. More

The customer service staff are always polite, helpful and ready to assist. They really define what customer service should always be. ready to assist. They really define what customer service should always be. More

The service staff are very helpful and polite. Great experience. I definitely would recommend this dealership. Great experience. I definitely would recommend this dealership. More

Everything went smooth, no concerns, I was happy with the services received. Keep up the good job services received. Keep up the good job More

The worst dealership! I was promised run flat tires and did not receive. The “great” salesman (Manager) whom I dealt with promised me a great deal only to find out our ver I was promised run flat tires and did not receive. The “great” salesman (Manager) whom I dealt with promised me a great deal only to find out our verbal agreement of run flats was not honoured. I have always had run flats on my BMW’s … I called after sitting on a dangerous highway for 3 hours with a flat tire - only to be told that my salesman was no longer with the company!! The new manager seemed not very happy with the past manager … I found him to be rude and not at all accommodating. I am extremely disappointed with this dealership! I’ve lost faith in BMW!!! More

Love my car, hated every minute of the service. The salesman had no idea what he was doing. Poor communication, did not manage my expectations in terms of timelines, didn’t give me the ownership…et The salesman had no idea what he was doing. Poor communication, did not manage my expectations in terms of timelines, didn’t give me the ownership…etc. I tried to call the manager, Leon, a couple of times and he didn’t even call me back. So brutal!! More

Excellent customer service , communication skills on dealing with customer, the following up on appointment, I have no doubt in recommending others to Pfaff BMW. dealing with customer, the following up on appointment, I have no doubt in recommending others to Pfaff BMW. More

It’s the best service! Prompt. Detailed. Efficient. Polite. Professional. Great overall. Helpful. No complaints. Prompt. Detailed. Efficient. Polite. Professional. Great overall. Helpful. No complaints. More

Advisor Jason Azurin provided me with efficient communication and answered my questions clearly. Very professional. communication and answered my questions clearly. Very professional. More