Performance Hyundai

We just purchased our first Hyundai and also our first hybrid. We have had an amazing experience with Mary-Lou! No pressure, and all the answers. We felt listened to with all of our questions and she h hybrid. We have had an amazing experience with Mary-Lou! No pressure, and all the answers. We felt listened to with all of our questions and she helped us immensely with the learning curve of a new vehicle. Throughout the process she encouraged us to make our own decision and be confident it was the right vehicle for us. Her sense of humour was a delight. More

We are very pleased with the way we were served at this dealership. Reuben is the salesman who helped us with the purchase of a used vehicle. He was very personable and accommodating. He went over and a dealership. Reuben is the salesman who helped us with the purchase of a used vehicle. He was very personable and accommodating. He went over and above what we expected. Thank you so much, Reuben !!! 😁 More

I recently purchased a used vehicle from Performance Hyundai and it was a flawless and great experience. Reuban, the sales consultant, was a treat to deal with and easy to talk to, made you feel like a Hyundai and it was a flawless and great experience. Reuban, the sales consultant, was a treat to deal with and easy to talk to, made you feel like a friend. Hannah in the financing department was also great to deal with, so nice and made it so easy to deal with all the paper work. Awesome place, great people. I highly recommend it! More

The service department is a scam, I bought my car there less than a year ago. The front end started to make noise, I brought my car in for service, they say the brakes are built up and need to be cleaned. less than a year ago. The front end started to make noise, I brought my car in for service, they say the brakes are built up and need to be cleaned. The noise was very irritating so I agreed, almost $500 which is insane, didn’t fix the problem. Then I notice under recommendations it says needs 4 wheel alignment after I get my car back. $140 to get that done, would think that would be under warranty since I bought the car there not long ago. I’m 1000 km away from needed servicing so I’m trying to make an appointment to get the oil change and alignment done. 4 week wait. If I wait that long my warranty will be void. Not all of us can make appointments 1 month later. Worst than a doctors office. They don’t have a capo ability to meet the demand. Buy and service your car elsewhere. More

Never will i deal with these lowlifes again. It hurts after the many years i entrusted them with my car that they started to finesse me. 50-100 part 5x more to put it in.When i asked a manager be It hurts after the many years i entrusted them with my car that they started to finesse me. 50-100 part 5x more to put it in.When i asked a manager being a senior if he could give me a break i see they charged me 150 more.The lesson learned? I had 5 hondas and NEVER EVER had a 1- 3000 repair Folks save yourself some cash and avoid this dealership unless your name is Trudeau. More

our experience dealing with Mary-lou was very professional and complete satisfaction we love our calligraphy!The kind of salesperson you dream is out there who cares about you professional and complete satisfaction we love our calligraphy!The kind of salesperson you dream is out there who cares about you More

Dan was fantastic! If you’re looking to find a vehicle that meets you needs without a pushy sales person, Dan is your guy! If you’re looking to find a vehicle that meets you needs without a pushy sales person, Dan is your guy! More

Just got delivery of my 2023 KONA in Cyber Gray - beautiful vehicle. Mary-Lou Slobodian (sales) and Chris Brent (Finance) were both friendly and helpful from purchase to delivery. Always been happ beautiful vehicle. Mary-Lou Slobodian (sales) and Chris Brent (Finance) were both friendly and helpful from purchase to delivery. Always been happy with Hyundai vehicles. Looking forward to many years of "happy driving" More

The worst customer experience of my life. I wasn’t going to write this review, but I am beyond frustrated with this dealership and Hyundai in general. When I first got my new car I was sup I wasn’t going to write this review, but I am beyond frustrated with this dealership and Hyundai in general. When I first got my new car I was super excited and now I want absolutely nothing to do with it. Ever since it arrived the car has been riddled with problems. First off, it took twice as long to arrive than what they projected. When the car did finally arrive, it came in the wrong colour. My sales rep told me that “[he] wasn’t aware that they discontinued the colour.” While he did throw in free mats (which I had to ask for), they didn’t compensate the price of the paint job itself which I found in the contract afterwards totalling around $200. For the first few weeks the car was fine. This didn’t last long as almost immediately the blind spot detectors in the side-view mirrors stopped working. I visited the dealership and after and about two hours they diagnosed this problem. I then came back to the dealership two weeks later and waited 7 HOURS for installation. I thought that this would be the end of it, but no. A few weeks later, the latch to open the passenger door stops working. Once again, I have to go back to the dealership and take even more time out of my workday. My last ordeal with them happened after I hit a pothole. When I went to the dealership, they took a look at it and told me that the rim was the issue and NOT the tire. After they ordered the new rim, I went to the dealership to have them replace it. They said it would only take about 45 minutes and it was going to cost about $450. I waited for about an hour, when they then told me that the tire is also busted. So now, after they incorrectly diagnosed the problem, they charged me an additional $250 to also replace the tire, and made me come back there two additional times when they should’ve gotten it right the first time. Before you suggest I speak to the Service Manager, I have, and I was unsatisfied with our conversation. All he did was offer me a free oil change for my troubles, which had already been given to me by two other staff. A free oil change is insurmountable to the amount of time, energy, and now money that I have wasted dealing with Hyundai. The faulty manufacturing of the car, the failed delivery and broken promises, along with the lack of communication and misinformation on the part of the dealership has made me seriously question why I ever bought a car from them in the first place. More

Helpful staff salesman was a former mechanic who knew the vehicle very well and all of its features vehicle very well and all of its features More