Performance Hyundai

Great Service Just bought our first new car here and the service was excellent. No pressure, but very helpful. If you are looking to buy a new car look up Bud Scott Just bought our first new car here and the service was excellent. No pressure, but very helpful. If you are looking to buy a new car look up Bud Scott here. More

Review after 2-Years We purchased a new 2014 Santa Fe February 28, 2014. Experience with Frank was first class, just like the man himself! Experience with the "add-on" g We purchased a new 2014 Santa Fe February 28, 2014. Experience with Frank was first class, just like the man himself! Experience with the "add-on" guy was terrible. Frank has followed up a couple of times to ensure we are happy with our vehicle and Performance overall. Dealer service has long had a bad rap for hijacking customers for more $$$$. Congratulations, this is not the Performance way. They try to keep costs down and do what they say they will. Had a service hiccup early on but this was resolved professionally and to everyone's satisfaction. I like too that they are just as happy for me to provide my own synthetic oil at much less than dealer charges. I recommended one friend who bought a new vehicle and would be happy to do so again. Being retired, we have low mileage so are unlikely to trade our vehicle. Keep up the good work. Andy More

Customer service First off i would like to say salespeople are great but customer service department is lacking. I have tried to book oil changes many time but just s First off i would like to say salespeople are great but customer service department is lacking. I have tried to book oil changes many time but just seem to be passed around from phone line to another . Tried three times and ended up just hanging up after 20 minutes on the phone on hold both times. I even have a free coupon for one but ended up going down the road to get service instead . I've tried many times to get information on my brand new vehicle many times but no one seems to know the answers . THE standard response is always " I've only been here 6 months ." I seem to know more about my vehicle than the service people. I tried to buy rust proofing package but no one seems to know anything about them. Also I talk to someone in charged about my complaints but no one has called me back as requested . I sure hope nothing goes wrong with my vehicle as I don't know if i can depend on this dealership . and i have even told them that i really want to stay with them for servicing even though their more expensive. doesn't seem to make a difference. More

Can not even fix AC in their own vehicle! I have had a very sad situation with Performance Hyundai. I bought a 2004 Sonata from a private individual but still had 3 years warranty left on it. I have had a very sad situation with Performance Hyundai. I bought a 2004 Sonata from a private individual but still had 3 years warranty left on it. The AC would cut out sometimes within 2h on a trip or sometimes in 2 days. Sporadic. I took it in at least 3 - 4 times. They could not find the problem. I should have insisted that if they could not find the problem then they should start replacing every part that could have anything to do with the AC cutting out one by one until it was fixed under the warranty. Even tho we loved the car, the next spring after the warranty was off, it started again. We sold it because Performance Hyundai did not care to keep replacing parts until the Sonata brand they SOLD was fixed. But they did not and I did not think of telling them what to do. But should I have to? If you are interested in customer service, you do everything in your power to fix a problem while it is UNDER WARRANTY, not wait til it was off and ask me to bring it in again and pay them to fix what should have been fixed before. Sad. Turned me off Performance totally. Why would I go back? More

Santa Fe Ray We are very happy with our purchase of the 2015 Hyundai Santa Fe. Great deal, great vehicle and great experience. Thanks Ray! From J and M We are very happy with our purchase of the 2015 Hyundai Santa Fe. Great deal, great vehicle and great experience. Thanks Ray! From J and M More

Elantra People were great, friendly and went out of their way to get us into a car. More than they had to. Just wish when couldn't get original car, a 2014, t People were great, friendly and went out of their way to get us into a car. More than they had to. Just wish when couldn't get original car, a 2014, they had a 2013 almost identical, that it was full of scratches and chips. We got the front clear chip guard and touch up was used on the chips, lighter colour paint and not levelled down so is obvious. Said was going to do something but hope not just more touch up. Other than that, great place to get your car. More