
Pathway Hyundai
Ottawa, ON
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556 Reviews of Pathway Hyundai
I had a great experience buying my new SUV. The service I received from all team members was excellent. I am now the proud owner of a Tuscon. Thank you Pathway Hyundai. received from all team members was excellent. I am now the proud owner of a Tuscon. Thank you Pathway Hyundai. More
Finance Guy hard pressure sells Beware of Mr. Smith, Finance Manager he uses all kinds of tactics to pressure you into long term warranties. Carries on about how this and that can s Beware of Mr. Smith, Finance Manager he uses all kinds of tactics to pressure you into long term warranties. Carries on about how this and that can stop working and how you will be on the hook for major expenses, etc, etc if you don't get the extra $4,000 warranty. He rips people off. Adds on all kinds of extra charges. Be careful. More
Chris Bozik at Pathway was very informative and patient which helped to close a deal on a 2020 Palisade Ultimate. Thanks Chris, it was much appreciated. which helped to close a deal on a 2020 Palisade Ultimate. Thanks Chris, it was much appreciated. More
Bad Website, Standard Dealership, Great Staff 5 stars for our sales staff Jeff. 3 stars for Pathway Hyundai Dealership in regards to used vehicles. 0 stars for their website... PATHWAY HYUNDA 5 stars for our sales staff Jeff. 3 stars for Pathway Hyundai Dealership in regards to used vehicles. 0 stars for their website... PATHWAY HYUNDAI WEBSITE AND DEALERSHIP This was my first time buying from a dealership and I feel it went relatively smoothly. My two concerns are the lack of organization and the pushiness of whoever handles the initial emails. I had chosen 3 vehicles to look at listed on both the Pathway Hyundai website and AutoTrader.com. After confirming with a sales staff earlier that day that they were all still available (easy to do as I had received numerous calls, texts, and emails following my mention of a tentative Wednesday visit), we drove out, only to be told they did not have any of the 3 on the lot. These cars remained listed until almost a week after our visit. When Jeff tried to find us some similar options, most of the cars that were on his printed copy were also unavailable. We considered leaving at this point. JEFF THE SALES STAFF In spite of this restriction, Jeff was finally able to find us some vehicles to look at. He was very patient and respectful of our budget and preferences. At one point during a test drive, a very high mileage car showed some issues and he quickly offered to turn the vehicle around and apologized, assuring us that it was no longer an option and would be sent back for inspection before resale. He was knowledgeable about the cars he showed us, and remained friendly and disarming throughout the negotiations. As a naturally anxious person who had never purchased a car, I really appreciated that he was able to guide the process without overstepping. He was also easy to get a hold of with texting, calls, and email all being an option. SUMMARY Maybe this dealership is great for new cars, I wouldn't know. If you are buying a used car from here don't expect any information on the website to be accurate. Don't tell them you are stopping in and avoid the hassle of being contacted every hour for cars that aren't even available. The building and staff themselves are very clean and professional. There was a wide enough selection of used cars considering the time of year and budget restrictions. When picked up, the car was cleaned and ready to drive off the lot. I don't suspect there will be any issues with it but this review will be updated if there is. More
Excellent service very Professional Did not feel Excellent service very Professional Did not feel pressure to buy vehicle. Test drive both vehicles I was interested felt comfortable with Saleswome Excellent service very Professional Did not feel pressure to buy vehicle. Test drive both vehicles I was interested felt comfortable with Saleswomen Melanie Explain everything More
thank you! Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. Thank you Jeff for the service. Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. Thank you Jeff for the service. More
Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. The test drive really gave me a good idea of what I would like to get. Unfotunetly my lease had to all the options that could apply to my situation. The test drive really gave me a good idea of what I would like to get. Unfotunetly my lease had to much residual to seal the deal. 5 star service from Jeff Barrow? Thanks Jeff More
Wanted to say that Kyle Hannah was by far the best sales associate we have delt with. We have had 3 vechiles and he was the most professional of them all. He is very knowledgeable and very honest. We came i associate we have delt with. We have had 3 vechiles and he was the most professional of them all. He is very knowledgeable and very honest. We came in with our 2 young children and he made sure that they were taken care of during the entire sales process. The rest of the Pathway Hyundai team was also excellent. Best buying experience ever. We will most definitely recommend Kyle Hannah to our family and friends!!! More
Buying a 2020 Palisade Dealing with Zina Magennis was a charm, she is very understanding and pleasant to talk with. She is there for you. I would have given 5 stars but wh Dealing with Zina Magennis was a charm, she is very understanding and pleasant to talk with. She is there for you. I would have given 5 stars but when I started dealing with Frank Abouchakra, not so sure about the chemistry. I now he knows his stuff but when you don't understand what he is talking about, please don't push the issue. I have to go back to meet with him on Monday, hopefully it will go better. More