Pathway Hyundai

Bad Website, Standard Dealership, Great Staff 5 stars for our sales staff Jeff. 3 stars for Pathway Hyundai Dealership in regards to used vehicles. 0 stars for their website... PATHWAY HYUNDA 5 stars for our sales staff Jeff. 3 stars for Pathway Hyundai Dealership in regards to used vehicles. 0 stars for their website... PATHWAY HYUNDAI WEBSITE AND DEALERSHIP This was my first time buying from a dealership and I feel it went relatively smoothly. My two concerns are the lack of organization and the pushiness of whoever handles the initial emails. I had chosen 3 vehicles to look at listed on both the Pathway Hyundai website and AutoTrader.com. After confirming with a sales staff earlier that day that they were all still available (easy to do as I had received numerous calls, texts, and emails following my mention of a tentative Wednesday visit), we drove out, only to be told they did not have any of the 3 on the lot. These cars remained listed until almost a week after our visit. When Jeff tried to find us some similar options, most of the cars that were on his printed copy were also unavailable. We considered leaving at this point. JEFF THE SALES STAFF In spite of this restriction, Jeff was finally able to find us some vehicles to look at. He was very patient and respectful of our budget and preferences. At one point during a test drive, a very high mileage car showed some issues and he quickly offered to turn the vehicle around and apologized, assuring us that it was no longer an option and would be sent back for inspection before resale. He was knowledgeable about the cars he showed us, and remained friendly and disarming throughout the negotiations. As a naturally anxious person who had never purchased a car, I really appreciated that he was able to guide the process without overstepping. He was also easy to get a hold of with texting, calls, and email all being an option. SUMMARY Maybe this dealership is great for new cars, I wouldn't know. If you are buying a used car from here don't expect any information on the website to be accurate. Don't tell them you are stopping in and avoid the hassle of being contacted every hour for cars that aren't even available. The building and staff themselves are very clean and professional. There was a wide enough selection of used cars considering the time of year and budget restrictions. When picked up, the car was cleaned and ready to drive off the lot. I don't suspect there will be any issues with it but this review will be updated if there is. More

Excellent service very Professional Did not feel Excellent service very Professional Did not feel pressure to buy vehicle. Test drive both vehicles I was interested felt comfortable with Saleswome Excellent service very Professional Did not feel pressure to buy vehicle. Test drive both vehicles I was interested felt comfortable with Saleswomen Melanie Explain everything More

thank you! Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. Thank you Jeff for the service. Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. Thank you Jeff for the service. More

Jeff was very knowledgeable of his products. He showed me all the options that could apply to my situation. The test drive really gave me a good idea of what I would like to get. Unfotunetly my lease had to all the options that could apply to my situation. The test drive really gave me a good idea of what I would like to get. Unfotunetly my lease had to much residual to seal the deal. 5 star service from Jeff Barrow? Thanks Jeff More

Wanted to say that Kyle Hannah was by far the best sales associate we have delt with. We have had 3 vechiles and he was the most professional of them all. He is very knowledgeable and very honest. We came i associate we have delt with. We have had 3 vechiles and he was the most professional of them all. He is very knowledgeable and very honest. We came in with our 2 young children and he made sure that they were taken care of during the entire sales process. The rest of the Pathway Hyundai team was also excellent. Best buying experience ever. We will most definitely recommend Kyle Hannah to our family and friends!!! More

Buying a 2020 Palisade Dealing with Zina Magennis was a charm, she is very understanding and pleasant to talk with. She is there for you. I would have given 5 stars but wh Dealing with Zina Magennis was a charm, she is very understanding and pleasant to talk with. She is there for you. I would have given 5 stars but when I started dealing with Frank Abouchakra, not so sure about the chemistry. I now he knows his stuff but when you don't understand what he is talking about, please don't push the issue. I have to go back to meet with him on Monday, hopefully it will go better. More

Frank Gamache was very helpful in helping me buy a car and was very knowledgeable about all of the vehicles and receptive to my needs and was very knowledgeable about all of the vehicles and receptive to my needs More

Just test drove the 2019 Kona EV. Best test drive I’ve ever had! Sales person Frank Gamache was super knowledgeable and knew that vehicle Inside out! He took a lot of time to show me all the features and ever had! Sales person Frank Gamache was super knowledgeable and knew that vehicle Inside out! He took a lot of time to show me all the features and made it a very positive experience. More

Michael provided excellent customer service from start to finish! I am Very happy with my new vehicle and will be sure to recommend others looking to purchase a new/used vehicle. finish! I am Very happy with my new vehicle and will be sure to recommend others looking to purchase a new/used vehicle. More

Kyle Hannah was outstanding and extremely helpful when picking out a used vehicle. It was my daughter's first car that she bought so it was very important. Thanks Kyle!! picking out a used vehicle. It was my daughter's first car that she bought so it was very important. Thanks Kyle!! More