Pathway Hyundai

My experience with pathway hyundai from the moment I replied to your posting on line Chris was prompt in replying to me. Made an appointment to go look and test drive my 2017 SantFe, We sat down with h replied to your posting on line Chris was prompt in replying to me. Made an appointment to go look and test drive my 2017 SantFe, We sat down with him after test drive and he was very polite and courteous in answering my our every question. Our visit at your dealership was a pleasant experience and will not hesitate to recomende to my friends More

I received top notch service and communication through all the steps of purchasing my Hyundai Palisade. 10 stars goes to Crystal for her excellent service in finding the vehicle that I wanted. I would hig all the steps of purchasing my Hyundai Palisade. 10 stars goes to Crystal for her excellent service in finding the vehicle that I wanted. I would highly recommend Pathway Hyundai . More

Highly Recommended! The staff in the Pathway Hyundai are really professional, polite and respectful. I am truly truly glad that I purchased my car from this dealership. The staff in the Pathway Hyundai are really professional, polite and respectful. I am truly truly glad that I purchased my car from this dealership. More

Non-existent customer service once you sign Everything was great at first until I committed to the sale. Then Steve Thurott would not return a phone call or an email. My insurance agent left h Everything was great at first until I committed to the sale. Then Steve Thurott would not return a phone call or an email. My insurance agent left him a voice mail needing information about the vehicle and he lied. "I didn't get a message." he said to me after I had talked to my agent. Completely ironic that he is listed on their website as their Customer Service Manager. I had to leave a message for the General Manager and Sales Manager. Why do you have to start calling the higher up managers if you are getting good service at the bottom? You are only a number to Steve. Don't expect more regardless of how nice he is to you. Also, Steve Thompson put incorrect information on my finance application form. He is a fraud. More

Good car buying experience I found the salesperson (Chris Bozik) friendly and helpful. An issue with the used vehicle purchased was quickly fixed by the service department. The I found the salesperson (Chris Bozik) friendly and helpful. An issue with the used vehicle purchased was quickly fixed by the service department. The sales pitch on extended warranties and rust protection was not overly pushy. More

Easy and friendly to deal with! I highly recommend. They also gave me good value for my trade in. Everyone inside the dealership seems to really enjoy there jobs. also gave me good value for my trade in. Everyone inside the dealership seems to really enjoy there jobs. More

I own 3 vehicles from this dealership. I continue to be assured that service will improve... I have yet to see it. On Monday, I used the text feature on their website to try to make an appointment. I recei assured that service will improve... I have yet to see it. On Monday, I used the text feature on their website to try to make an appointment. I received a text message saying someone would respond shortly. On Thursday, I was still waiting. I tried again. After an exchange of what my needs were, I was told someone would contact me. We’re now Friday afternoon and I have now called. The person who answered put me through to a voicemail. I usually have issues with the service. Now I can’t even make an appointment. The service department is inefficient and ineffective. When the service manager becomes aware, he dies what he can to rectify but good service happens from the start. Extremely disappointed yet again. More

We had the pleasure of meeting with Chris Bozik at Pathway Hyundai. Chris is very professional and made us feel comfortable with the process of buying a new car. He has excellent listening skills and Pathway Hyundai. Chris is very professional and made us feel comfortable with the process of buying a new car. He has excellent listening skills and is attentive to our needs. He had to follow up on a number of issues and was always very prompt in getting back to us. We highly recommend him and thank him for his excellent service. More

Bill Stanfield went above and beyond in my search for a new vehicle. This is my second car from Pathwa. I will definitely be returning and continue to reccomend their services. Thank you! new vehicle. This is my second car from Pathwa. I will definitely be returning and continue to reccomend their services. Thank you! More

Great service and explanations The whole process from start to finish was pleasant, and even when I asked to make a change to the payment, they made sure that they did what they cou The whole process from start to finish was pleasant, and even when I asked to make a change to the payment, they made sure that they did what they could to accommodate. Friendly service, and very helpful when I had questions. Made sure to follow procedures surrounding the Covid situation as well. More