
Pathway Hyundai
Ottawa, ON
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560 Reviews of Pathway Hyundai
I was very pleased with the purchase of my 2012 Hyundai Elantra from Pathway Hyundai. Patrick Leblanc was my sales associate and I would highly recommend him to anyone purchasing a new Hyundai. He was ve Elantra from Pathway Hyundai. Patrick Leblanc was my sales associate and I would highly recommend him to anyone purchasing a new Hyundai. He was very friendly, courteous and professional. I was so pleased with Patrick, the dealership and my new vehicle that I referred a good friend of mine. My friend also purchased a new Hyundai Elantra from Patrick Leblanc at Pathway Hyundai. Only great things to say about the service we received. We are two very happy customers and would definitely purchase another vehicle from them. More
I have been an owner of a Hyundai since 2002 and I have been bringing my car in for repairs to Pathway Hyundai for the past few years. I have always been very satisfied with the service I have received. Fo been bringing my car in for repairs to Pathway Hyundai for the past few years. I have always been very satisfied with the service I have received. For the past months I've been considering purchasing a new vehicl(a Hyundai for sure)and with the great service I've always received there was no doubt I was going to bring my business to Pathway Hyundai. I was introduced to Stephane Pare(sales associate),whereupon meeting with him was most impressed with his professionalism. After test driving the the new 2012 Accent I knew this was the car for me. Stephane was knowledgable of the vehicle and thouroughly went through all the options of said vehicle. Most appreciated his calm demeanor and sincerity during the whole process from start to finish. Extra kudos to Stephane for going over and above in getting my vehicle prepped and ready in a timely fashion. VERY IMPRESSED! A special thanks to Claude Cyr .. our favorite mechanic at Pathway Hyundai Thank You Lyse Prezeau, a very happy owner of a new 2012 Hyundai Accent 4 door GL More
I recently decided to buy a used car and narrowed it down to a Hyundai Tucson. I decided to see if the dealerships had any trade-in's that might suit me. As soon as I walked into the dealership I could s to a Hyundai Tucson. I decided to see if the dealerships had any trade-in's that might suit me. As soon as I walked into the dealership I could sense that is was running like a well-oiled machine. It was buzzing with activity and everyone was seemed to be going about fulfilling their duties with confidence. I got the impression that it is the sort of place that is well managed, where employees enjoy their work. Every employee that I crossed paths with acknowledged me in some kind way. It is clear that the dealership prides itself on good client relationships. I was introduced to my salesperson, Stéphane Paré. Stéphane has above average interpersonal skills, and took the time to break the ice. We identified a suitable used car and went for a test drive and Stéphane demonstrated all of the car features very carefully. He spent a lot of time, was patient and did not rush me and answered all of my questions thoroughly. I purchased the car a few days later. Stéphane was extremely professional friendly and a pleasure to do business with. I would recommend this dealership to close friends and family. More
I wanted to send a note of thanks for the excellent customer service that I received at Pathway, last night. I took my car in for an air bag recall and knew that I would be there a couple of hours. customer service that I received at Pathway, last night. I took my car in for an air bag recall and knew that I would be there a couple of hours. I was dreading the two hour wait, but … as a result of the amenities available to me, I actually lost track of time! I, accomplished as much in your waiting room, as I would have, at home. I connected to your complimentary WIFI with my IPad and answered email … I was offered bottled water, tea and coffee … I watched the results of X-Factor AND … my car was washed! Your Representatives were friendly & efficient and helped to make this one of the best customer experiences that I, have ever had. Thank you, for your continued commitment to exceptional service! P Lascelles More
The whole demonstration and sales experience at Pathway Hyundai was done at my pace and not of the dealership. I felt very comfortable. The sales-man, Neil was knowledgable and courteous, as was every one Hyundai was done at my pace and not of the dealership. I felt very comfortable. The sales-man, Neil was knowledgable and courteous, as was every one else I dealt with there. I would certainly recommend this dealership. More
Very straight up service. No time wasted in moving through the process. Great customer service that is very much appreciated. Thank you to the staff i worked with in person as well as those in the s through the process. Great customer service that is very much appreciated. Thank you to the staff i worked with in person as well as those in the service department that worked with the car to ensure it's safety and cleanliness. More
Pathway Hyundai was recommended to me by a friend in 2006 when I was looking for a new car. At that time, I leased an Elantra with Frank Gamache and was so happy with the experience and with the car that whe when I was looking for a new car. At that time, I leased an Elantra with Frank Gamache and was so happy with the experience and with the car that when my lease was up in September 2011 I returned to Pathway to see Frank. With Frank's help I selected and bought a 2012 Elantra Touring. Frank and the whole team at Pathway were great again. They were very helpful, answered all my questions, discussed payment and other, and arranged for my financing. I had left the purchase of the new car until my lease was almost up and even with a tight timeline they were still able to get me the car (in the colour I wanted) in only a couple of days. They handled everything for us and again made the not necessarily fun task of buying a car stess free and pleasant. A short while later we were unfortunately in an accident and although we were OK, we once again needed a new car. Frank and everyone at Pathway took care of everything for us and arranged for us to get the exact same car incredibly quickly. Thanks to them we were able to get back to normal much faster. I was already recommending this dealership and Frank to my friends looking for cars after the first car I leased there. I will definitely continue to return myself in future and to recommend them after these recent experiences. My thanks goes out to all the Pathway staff and especially to Frank Gamache. More
Great service overall from start to finish. Patrick helped us out find the best car at the best price. Thank you Patrick and Pathway Hyundai for the excellent service! helped us out find the best car at the best price. Thank you Patrick and Pathway Hyundai for the excellent service! More
When shopping for two new vehicles, Stephane was recommended to us by our mechanic. Throughout the entire process, he was a very friendly salesman. He took us out for a test-drive and showed us so recommended to us by our mechanic. Throughout the entire process, he was a very friendly salesman. He took us out for a test-drive and showed us some of the amazing features on the car, driving the car himself at first and letting us drive after. He was up-front, honest and fair in his negotiations. I even got the car in the original timeframe that it was promised. Great experience! More
Everyone did their very best to make sure we were satisfied with our purchase and went the extra mile to give us a good price and a safe vehicle. It`s our 3rd vehicle at this dealership and the servi satisfied with our purchase and went the extra mile to give us a good price and a safe vehicle. It`s our 3rd vehicle at this dealership and the service has always been fantastic. Derek was very friendly and available before and after the purchase. Keith was extremely helpful during the process. The mechanics and service people were so patient and helpful with all of our questions and demands (that's pretty special). Both our children have also bought their cars at this dealership, it`s a family thing! More