
Pathway Hyundai
Ottawa, ON
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560 Reviews of Pathway Hyundai
My experience purchasing a new car was very enjoyable, which I didn't expect it to be. Derek was very easy-going, but at the same time took my concerns seriously. He was able to put me at ease and I felt which I didn't expect it to be. Derek was very easy-going, but at the same time took my concerns seriously. He was able to put me at ease and I felt confident that I as making the right decision. Throughout the entire time I dealt with him he was very positive (and always smiling). He was also very knowledgeable , but didn't make me feel uncomfortable that I wasn't car savvy. I wouldn't hesitate to refer a friend to him. More
This was my first time buying a car and I decided to buy new. Tim was very friendly and guided me through all the steps of getting my new car. It was a very nice experience and as painless as can be! Thank new. Tim was very friendly and guided me through all the steps of getting my new car. It was a very nice experience and as painless as can be! Thank you very much Tim! :D More
The initial personal contact with Mr. Ray Boudreault was very courteous and friendly and he quickly and subsequently provided high level efficient and effective service in very short order. Assistance and very courteous and friendly and he quickly and subsequently provided high level efficient and effective service in very short order. Assistance and counselling from Msrs Boudreault and Currie as well as by the Sales Manager Paul was done with a high degree of professionalism. Finally, Jason very ably ensured that my special requests were fully met. More
This was my third purchase from Pathway. As usual, the service was excellent,professional and Derek was pleasant without being pushy.My new Elantra was ready on time for pick up and I am, again, a satisfi service was excellent,professional and Derek was pleasant without being pushy.My new Elantra was ready on time for pick up and I am, again, a satisfied customer. More
We had a very positive experience at this dealership. Zina was knowledgeable, friendly, helpful and NOT pushy. She was also flexible and clear on what might be a possibility and what would not. Her fol Zina was knowledgeable, friendly, helpful and NOT pushy. She was also flexible and clear on what might be a possibility and what would not. Her follow-up phone call was also greatly appreciated! We were given lots of information and also time to make our own decision without being coerced into something we didn't want. Everyone (from people in reception to parts and service)was very professional, helpful and things were done in a timely manner. We have purchased many vehicles over the years and can say that our experience ranks up there as one of the best. We were also very impressed with the hours of opening for the service department and just the overall impression of the dealership. Something else that struck us was the fact that this dealership is very busy and a beehive of activity. That is attractive to would be buyers, seeing that it is a popular place to make important purchases. So far, we are also very happy with the Santa Fe that we have. It drives so well and smoothly, has good gas mileage and with 5 drivers in our family, our insurance actually went down because of the 5-Star safety rating. More
Dealing with Pathway Hyundai was truly a pleasure. Stephane made the buying experience completely painless and enjoyable. He was very knowledgeable and went well beyond what would normally be expecte Stephane made the buying experience completely painless and enjoyable. He was very knowledgeable and went well beyond what would normally be expected at any dealership. Stephane even came in on a Saturday, his regular day off, because it was a more convenient time for us. We purchased two vehicles in a couple of weeks and would recommend Pathway Hyundai, and especially Stephane, to anyone looking to purchase a vehicle. Stephane is supported with a great team, including Ian in finance and Marc as a controller. Congratulations on remembering what 'client service' truly means! More
Best dealership in Ottawa. Buy Hyundai's from Pathway....now. Best sales, service, support, friendliest staff, awesome pricing, best cars! Did I meantion....OH YEAHHH!!!!!!! Pathway....now. Best sales, service, support, friendliest staff, awesome pricing, best cars! Did I meantion....OH YEAHHH!!!!!!! More
Anthony was a pleasure to deal with, he was very professional and answered all of my questions. He covered all of the points in operating the car and set up my blue tooth connection. I was very ha professional and answered all of my questions. He covered all of the points in operating the car and set up my blue tooth connection. I was very happy with the service I received and would recommend Pathway to anyone who is looking for a car. More
Pat treated each member of my family with respect. He was non judgemental when I presented him with my budjet for a new vehicle. He listened and answered all my questions without making me feel dumb for was non judgemental when I presented him with my budjet for a new vehicle. He listened and answered all my questions without making me feel dumb for asking. He was genuine in his desire to make me comfortable with my purchase and satisfaction. His professionalism was very evident and greatly appreciated. Keith treated us with respect and provided us with the best deal he could offer. Shelley is very knowledgeable and worked very hard to find financing that best fit our situation. More
I have found in the past buying a new car to be a stressful and unpleasant experience. Anthony Sirianni, Salesman, and Ian Currie, Manager, at Pathway Hyundai made it relatively agreeable. So far I a stressful and unpleasant experience. Anthony Sirianni, Salesman, and Ian Currie, Manager, at Pathway Hyundai made it relatively agreeable. So far I am very pleased with my Accent 5-door and I hope it proves to be a reliable and trouble-free vehicle. I notice Pathway is one of the few dealerships with a Better Business Bureau A+ rating and so far this rating seems fully justified. More