
Pathway Hyundai
Ottawa, ON
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560 Reviews of Pathway Hyundai
Stephane & Frank make purchasing a vehicle a fun experience. I got a few prices to compare and Pathway blew the competition OUT OF THE WATER. I can't beleive what a deal I got. I feel like I'm with experience. I got a few prices to compare and Pathway blew the competition OUT OF THE WATER. I can't beleive what a deal I got. I feel like I'm with great friends when I deal with Steph and Frank. More
This is our 4th Hyundai and this dealer is amazing. No pressure, friendly service with a smile. Stéphane went out of his way to help us as we needed the new vehicle to go to Montreal and it wouldn't be pressure, friendly service with a smile. Stéphane went out of his way to help us as we needed the new vehicle to go to Montreal and it wouldn't be in by that date so he lent us a similar model to try out over the weekend which convinced us we had made the right decision to go with the Veracruze. Paper work went smoothly, no hassle with financing, car ready on time and Stéphane even set up my Blue Tooth in the car. Such a nice individual, we will definitely recommend him to our friends and family for the excellent customer service he provided us. More
This meeting was very enjoyable. It is so nice to be able to speak French especially when you are making such a big purchase. Gord Ouimet was very friendly and courteous. He was very knowledgeable. He able to speak French especially when you are making such a big purchase. Gord Ouimet was very friendly and courteous. He was very knowledgeable. He is very down to earth and made use feel very at ease. We were not afraid to ask questions. We did not feel pressured at all. If more salespersons would be like Gord....life would be pleasant. Thanks again Gord it was a pleasure dealing with you. M. Gravelle More
We were very happy with the service provided. The sales person was very friendly, knowledgable, but did not unduly push us, or rush us into making a decision. The finance person was also very professional person was very friendly, knowledgable, but did not unduly push us, or rush us into making a decision. The finance person was also very professional and easy to work with. I think we made the right move, time will tell, but we do think Hyundai's are good cars More
Customer service was excellent and we did not feel pressure to buy immediately which has been our experience in other dealerships. A car is an expensive commodity and one has to think out the affordab pressure to buy immediately which has been our experience in other dealerships. A car is an expensive commodity and one has to think out the affordability and some salespeople do not realize this. Jenna Leonce was a very kind, personable and pleasant salesperson to deal with. More
Dealing with Stephane Pare at Pathway Hyundai was a great pleasure. Stephane took the time to show us the difference between a Tucson and a Sante Fe, and we felt no pressure in buying a vehicle. Stephane i pleasure. Stephane took the time to show us the difference between a Tucson and a Sante Fe, and we felt no pressure in buying a vehicle. Stephane is very knowledgeable of the vehicles, he took us for a long drive and explained all options/features of both vehicles. He is very patient as it took over 3 months for making a decision. Stephane is extremely professional and friendly; it was a pleasure doing business with him. I am happy to show my new Sante Fe to my friends and family and highly recommend Stephane. Merci Stephane pour ton bon service More
We first contacted the Pathway dealership through the Hyundai web-site. Jenna responded very promptly. We met her to see the Elantra and go for a test drive. She did a great job showing the car and descr Hyundai web-site. Jenna responded very promptly. We met her to see the Elantra and go for a test drive. She did a great job showing the car and describing it's features. The negotiation process was reasonable. The paperwork process was timely and very convenient. Everything happened on schedule. We were very pleased with the whole process. We will return to Pathway when it is time to replace our other vehicle. More
This was my first time buying a car so I was a bit apprehensive. But I was lucky because I dealt with Derek and he made me feel comfortable right away. I was expecting to be pressured and rushed but t apprehensive. But I was lucky because I dealt with Derek and he made me feel comfortable right away. I was expecting to be pressured and rushed but this wasn't the case. He is very friendly and made me feel at ease. He made me feel like I was important and not just some other customer. He was also very patient (and car salesmen should be!) with all my questions and I had a lot! I never felt like he was rolling his eyes or running out of patience. He answered everything with a smile. Great guy! I would strongly recommend dealing with Derek if you can! Thanks Derek and Pathway! Éric Joly More
I brought my 2007 Hyundai Elantra in for an oil change early this week and a written estimate on parts and labour for a new factory stereo (an installer had scratched the old one). I had called the pre early this week and a written estimate on parts and labour for a new factory stereo (an installer had scratched the old one). I had called the previous week to speak to the parts dept about the cost of a replacement radio. The person I spoke to insisted that the car would have to be brought in and the radio removed so that the correct radio could be ordered... and that I'd have to live without a radio for a time. Weird - hence the -4- for Customer Service. The oil change was completed quickly... but the price was $60! Either they charge too much for an oil change or they performed some other service without informing me. In either case, this is why Price gets a -4-. More
We bought a used car from Pathway Hyundai, and we drove in from Toronto to get it. They really pulled out all the stops to make things happen quickly, called them Friday, during the day, and they had it in from Toronto to get it. They really pulled out all the stops to make things happen quickly, called them Friday, during the day, and they had it certified, licensed and ready to pick up Sat morning. I was a little apprehensive about making a deal sight unseen over the phone. I wanted to make sure the vehicle was as expected when we showed up. It was better than expected, and the service was great. Super happy with the whole process totally worth the drive to Ottawa. Price was great, that was the reason we made the trip. Well super happy with everything once somebody returned my calls. They almost lost the sale initially, as we first spoke to Derek Kilburn a couple weeks earlier. I contact him several times by e-mail and phone, but he would not return my calls. We ended up dealing with Ron, and Paul Gordon, and both of them were great. They would get a full 5 out of 5 in all categories, if not for the initial dealings with Derek. Thanks again. More