Pathway Hyundai
Ottawa, ON
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553 Reviews of Pathway Hyundai
2014 Tucson I went in a few weeks ago looking for options to replace my 2003 Santa Fe. We Met with Bill Stanfield who showed us all the 2014 version, he went thro I went in a few weeks ago looking for options to replace my 2003 Santa Fe. We Met with Bill Stanfield who showed us all the 2014 version, he went through all the new safety features the new standard options blue tooth heated seat, electronic distribution brakes, eco option for gasoline consumption. We test drove the Santa Fe but I was still not convinced. I needed to have the ability to tow a tent trailer so we then talked about the Tucson and my husband and I took one out for a spin. It was slightly smaller but I still felt safe because I am sitting higher than a car. We were the Tucson is build on the same frame as the Elantra while the Santa Fe was built on the same frame as the Sonata. Then came the price negotiated, my husband used to sell cars and knows what to ask for knows not to stop in one dealership. He drilled our sales person asking him why should my wife buy her car here. We go a tour of the service department along with a lot of information on Pathways Hyundai and their great reputation. We negotiated good price but still wanted to be sure and planned to visit another dealership. We decided to go to lunch and think about it but our sales person was determined to win us over and called us with a deal even my husband could not refuse. The transaction was pretty smooth, I was able to pick up my brand new Tucson a week later. This is my first brand new vehicle and I absolutely LOVE it. I would go back to Pathway in a heat beat. My parents bought their vehicle here last year and also had a great experience and I sure you will too. More
2011 Tuscon They confirmed why I keep returning to this dealership to buy my vehicles - in addition to the increasingly classy and always good value in Hyundai pr They confirmed why I keep returning to this dealership to buy my vehicles - in addition to the increasingly classy and always good value in Hyundai products. Greg Stewart clearly sets the tone - friendliness and customer service. Each exemplified this orientation. Of particular note is the patient professionalism of Julian Ferrara, who was very ably supported in this by his sales partner, Sophie Toffolon. They willingly 'go the extra mile'. More
Looking for Used, Bought New After our Ford Escape's 8th mechanical issue in 2yrs, we decided to start looking for another car. We posted a comment on Facebook for recommendations After our Ford Escape's 8th mechanical issue in 2yrs, we decided to start looking for another car. We posted a comment on Facebook for recommendations for used cars. Many of our friends suggested Pathway Hyundai. Julian Ferrara was great from the beginning. He suggested we go new but I was very hesitant. After trying a few used and new cars he mentioned we take a look at a 2014 Santa Fe as the payments would be very similar to the other cars we looked at. I said no and went home to discuss it more with my husband. Just for the fun of it I called my insurance company and learned that the Santa Fe would actually be lower than my current payments. Twenty minutes later we called Julian and ask to test drive the Santa Fe. He was right. The Santa Fe Sport is by far the best car we tried out and signed the papers that afternoon. I would recommend Julian Ferrara at Pathway Hyundai to anyone looking for any vehicle. Thank you Julian! More
The best experience I have ever had buying a new car!!!! The staff a Pathway are the best!!! They are friendly, curtious and go the extra mile. I would recommend this dealership 100%, if you need a new or us The staff a Pathway are the best!!! They are friendly, curtious and go the extra mile. I would recommend this dealership 100%, if you need a new or used car this is the place to go!! More
Buying a new car (first time) I am retired. I had never bought a new car for myself. We went to Pathway Hyundai (Orleans) in the spring of 2013. I wanted to test drive the Veloste I am retired. I had never bought a new car for myself. We went to Pathway Hyundai (Orleans) in the spring of 2013. I wanted to test drive the Veloster, turbo. We decided for many reasons we would wait until the 2014 turbo was released. We did not expect it to take a year. The sales person to greet us was Julian Ferrara. And we stuck with him & he stuck with us. We thought when he saw that we would not be purchasing 'right away', he would loose interest in us. April 2014, I did purchase , (my first) brand new 2014 turbo Veloster. We are very happy with Julian's service. He is a credit to the dealership. He never talked down to us, stayed professional yet friendly . We never felt pushed but we did stand our ground on price . As I slowly drove out of the dealership, Julian's last words were ' dont hesitate to call me , if any problems or concerns ". And I believe him . More
Great experience with Hyundai! My fiance and I came into Pathway just to look around - we were in the market for a used vehicle but were not necessarily looking to buy that day. We My fiance and I came into Pathway just to look around - we were in the market for a used vehicle but were not necessarily looking to buy that day. We met with Will Stanfield and he was by far the best sales rep we have ever encountered. He was patient, took all the time we needed, took us out for a great test drive in a new 2014 Tuscon. Right away he asked what kind of needs we had for the kind of car we were looking for. We loved the Tuscon right away because it met all our expectations for our future; kids etc. Going over the finances, Will was super patient as well - understanding that budget is the most important thing for us, he really worked with us on getting to a compromise that worked best for us. What was even better was that he gave us time to talk about it, no pressure which was great. We walked away that day with a new car and after two weeks could not be happier with our choice. We even received a hand written card from Will thanking us for our business! From the get go Hyundai gave us everything we needed and Will is truly an asset to your establishment. Both my fiance and I have hospitality industry background and truly appreciate great customer service which was delivered through and through. We would not hesitate to recommend Will or Hyundai Pathway to any of our friends and family and will be back in the future for our vehicle needs. Thanks Bill! More
Used vehicle purchase My overall experience at Pathway Hyundai was fantastic. Julian and his team (Keith and Guy) took the stress out of buying a vehicle. He took his time My overall experience at Pathway Hyundai was fantastic. Julian and his team (Keith and Guy) took the stress out of buying a vehicle. He took his time in explaining the smallest detail about the vehicle and paperwork. More
Great sales service, great price! Was shopping a mid-sized SUV since late January 2014. I informed all dealers that my preferred method of communication was email. Oddly enough, only Was shopping a mid-sized SUV since late January 2014. I informed all dealers that my preferred method of communication was email. Oddly enough, only Pathway answered my questions promptly by email. Others would call me home and leave a message.... Bizarre. In addition, we were able to agree on a great price for the vehicle. Some dealers wouldn't negotiate, firmly behind their so called higher quality brand which they ended keeping in their lot. Contrary to other dealerships where I felt I was walking into a funeral home, Pathway was buzzing, busy and very, very kind staff. Bill was the right type of salesman for me, very kind, knowledgeable, available, easy to talk too. Felt like I was test driving the vehicle with a friend whereas it felt more like testing a vehicle with my nervous and annoyed fourth grade teacher at other dealerships. My first Hyundai hence time will tell if I made the right call, I'm not worried. Thank you!! Gilles More
Working for me. I have been dealing with Pathway since they were Acacia Motors. I find you need to find a service representative that will pay attention to you and y I have been dealing with Pathway since they were Acacia Motors. I find you need to find a service representative that will pay attention to you and your needs. I have only ever had one issue that the repair was not satisfactory however upon investigating, the issue was repaired and the price has always been fair. I will never take my Hyundai anywhere else. More
Great dealership! I recently purchased a 2014 Hyundai Santa Fe and I'm delighted. During my first visit to browse, Jerry Rodriguez (salesman) came over to offer his as I recently purchased a 2014 Hyundai Santa Fe and I'm delighted. During my first visit to browse, Jerry Rodriguez (salesman) came over to offer his assistance. Not only was he very knowledgeable about the vehicule but he was courteous and very professional. He didn't pressure me (which was important). Once I made the decision to buy it (a few days later), he introduced me to everyone I might have to deal with in the parts and service department and they were also very friendly. Great dealership and great manager! Highly recommend these guys!!! More