Pathway Hyundai

SERVICE ? On April 18 purchased a new car and set up Mon April 24 at noon for delivery ,went to dealership and found that car had not be prepared for delivery a On April 18 purchased a new car and set up Mon April 24 at noon for delivery ,went to dealership and found that car had not be prepared for delivery and had cars in front of it and would not be ready for hours. The service at this dealer is terrible I purchased a vehicle from them 7 years ago and only lasted 3 services appointment and then changed to another dealership for rest of service same old problems service stinks More

I was positively impressed by the Service Center. Miss Kayla Seegobin exhibited considerable knowledge of the issues that my Santa Fe required fixing and explained them clearly to me. She kept me inf Miss Kayla Seegobin exhibited considerable knowledge of the issues that my Santa Fe required fixing and explained them clearly to me. She kept me informed of the repair progress and thoroughly reviewed all items on the invoice before payment. More

Great Service Tarra was very helpful and answered all my questions while providing me a great service for my new Elantra GL. I would recommend this dealership and p Tarra was very helpful and answered all my questions while providing me a great service for my new Elantra GL. I would recommend this dealership and particularly Tarra. Ian was also very helpful to get me approved for credit in a timely manner and provided a great description and explanation regarding the appearance package. More

Very friendly service I dealt with Jason on the first day and Jerry when I went to pick up the car due to that Jason had a medical emergency before I got there. Both of the I dealt with Jason on the first day and Jerry when I went to pick up the car due to that Jason had a medical emergency before I got there. Both of them were friendly and easy to deal with. More

Santa Fe auto remote starter I've to say that last Santa Fe we have bought it has been disappointing, this was my 5th huyndai bought at Pathway. And really not impressed with the I've to say that last Santa Fe we have bought it has been disappointing, this was my 5th huyndai bought at Pathway. And really not impressed with the quality of this product. I think this will be the last also. The auto remote starter is not friendly user. You have to stop it, in order to get into the car, not efficient at all, for the price that it cost me. Not happy! Too bad, I really use to have a great service and great car, this one did not make came close to the type of service and quality I was used to. Too bad. Time for change. Catherine More

Seasonal tire change-out Excellent co-ordination of scheduled work. Staff very polite and helpful. There was a sense of friendliness and some hospitality provided for the seas Excellent co-ordination of scheduled work. Staff very polite and helpful. There was a sense of friendliness and some hospitality provided for the seasonal tire change blitz. More

Great team great service Great service and the staff walks you through it all. They take the time to answers any question or concerns. Fast service, in and out in no time at a Great service and the staff walks you through it all. They take the time to answers any question or concerns. Fast service, in and out in no time at all!! More

Went well for a Service 1 Expected this level of customer service. The followup phone calls were helpful and gave me piece of mind that my car was being properly serviced. Tha Expected this level of customer service. The followup phone calls were helpful and gave me piece of mind that my car was being properly serviced. Thanks! More

Service has always been great The staff is very personable and knowledgeable i get updates on the status of my vehicle and in most cases it's ready and delivered as scheduled. Th The staff is very personable and knowledgeable i get updates on the status of my vehicle and in most cases it's ready and delivered as scheduled. The shuttle service is also excellent! More

Winter tires & Oil Chsmge Came in to have winter tires removed and install new summer tires that I thought had been ordered but were not and for an oil change Re the tire m Came in to have winter tires removed and install new summer tires that I thought had been ordered but were not and for an oil change Re the tire mix up. When I booked the appt through Louisa I told her the tires I wanted and the price as I had spoken with the parts dept. I assumed she would or would have someone order the tires. I assumed wrong as when I arrived thus am I was told the tires had not been ordered. Apparently she does not do this. That is fine but it would have been helpful if I had been made aware of this. I was on a tight schedule and to be told the tires had not been ordered well I was not a happy camper. I was fully prepared to take my vehicle and never return. Fortunately Dan Larose was able to obtain the tires in an hour and had me on my way in time. He was excellent and took a potential customer losing issue into a positive experience for me. Job well done I say Dan. More