Pathway Hyundai
Ottawa, ON
Filter Reviews by Keyword
By Type
553 Reviews of Pathway Hyundai
Awesome personalized service Tara followed up right away on an email I sent to get more info on a used vehicle. She understood my needs and respected our budget. Devin was brought Tara followed up right away on an email I sent to get more info on a used vehicle. She understood my needs and respected our budget. Devin was brought into the deal as the manager to help with final negotiations and worked hard to seal the deal. All in all a very positive experience and would recommend this team for anyone looking for a new or used vehicle. More
Exceptional Service Nick was extremely helpful and very polite and pleasant. He identified some issues with the car and had them dealt with accordingly, When the car wa Nick was extremely helpful and very polite and pleasant. He identified some issues with the car and had them dealt with accordingly, When the car was not ready at the expected time, he proactively took care of things. Best service ever and so very much satisfied. More
10 star treatment!!!!!! Just want to let everyone know Pathway Hyundai gave my family and I an amazing experience. Pathway was the 4th delearship we visited in our journey to Just want to let everyone know Pathway Hyundai gave my family and I an amazing experience. Pathway was the 4th delearship we visited in our journey to buy our first new SUV, and let me tell you i would recommend them to anybody. These guys are legit!! The only place really where we felt like they did what they could to ensure our satisfaction.The only thing we regret is that Pathway was not our first stop!! Thanks guys Marleau Family More
Great First Experience! Kemar was very knowledgeable, professional, and patient throughout our experience. He was wonderful in walking us through all the steps of the car-bu Kemar was very knowledgeable, professional, and patient throughout our experience. He was wonderful in walking us through all the steps of the car-buying process, and was a pleasure to do business with. He was attentive to what we were looking for, and helped us find our perfect fit. Would definitely recommend him to others! Keith was also very helpful and attentive, listening to any concerns we had and reassuring us through our purchase. As first time car buyers, we weren't sure what to expect, but these guys did a fantastic job! Ian was very knowledgeable, personable, and trustworthy, We felt very confident and comfortable working with him through the financial portion of our purchase. More
Simply The Best!! This is the 4th vehicle that I have purchased at this dealership. Every time I have, the staff have always been professional and knowledgeable. Especi This is the 4th vehicle that I have purchased at this dealership. Every time I have, the staff have always been professional and knowledgeable. Especially Zina Magennis!! She kindly listens to my needs then recommends the perfect car to match. She is extremely efficient and helpful and has always had my best interest at heart. It's why I keep going back and why I highly recommend everyone to go see her...by appointment as she is so busy because she's so good! 😉 Oh! And Guy Smith was also a class act...to the point and treated me like a sister. More
Turbo not kicking in Nick understood the issue immediately and provided an immediate service. Outstanding. The car was repaired immediately and cleaned. The staff is a Nick understood the issue immediately and provided an immediate service. Outstanding. The car was repaired immediately and cleaned. The staff is always very friendly and I recommend them. More
Trustworthy and professional Kemar was very helpful, professional and knowledgeable, as were the other members of the staff. They answered all my questions to my satisfaction and Kemar was very helpful, professional and knowledgeable, as were the other members of the staff. They answered all my questions to my satisfaction and made the purchase as stress-free as possible. More
Harry definitely gets top marks!!!! Harivan Jaffer Abdullah is, without exaggeration, the most polite, pleasant, knowledgable car guy I have ever met! I am notorious for being a tou Harivan Jaffer Abdullah is, without exaggeration, the most polite, pleasant, knowledgable car guy I have ever met! I am notorious for being a tough customer (because I am a woman, I am often neglected by salesmen who come up to my husband instead of me, no-nonsense). I am direct and always want to see the car for myself. I do not need to know the doodads that come with the car, unless I ask. As well, I like to look and do not want to be approached unless I have questions. Harivan (Harry) was so respectful of this and unwavering in his gentle manner that, after we agreed on a price over the phone, I test-drove the car, signed the documents and was done in 3 hours... never have I purchased a car this fast, ever!!! I had done all my homework previous to contacting him, as I hate to waste my and the saleman's time. Because I had no means of transportation to go to the dealership, he arranged for the courtesy shuttle to pick me up, and when it was obvious the shuttle driver would arrive back too late to drive me back home, Harry drove me home himself!!! To the other end of the city!!!! How many salesmen would do that for you????? As we spoke, I found Harry to be so sincere that it felt like a friend was selling me the car, wanting me to be happy with it and explaining via follow-up e-mails how to set up the GPS and Sirius XM radio after I had already purchased the car and brought it home!!! Such after-sales service, I have NEVER seen, and we have owned a Rabbit, Celica, Maxima, Audi, Camry, BMW, Prius, Passat and Honda!! What sold me was his love of his job (no fake excited speech pattern or enthusiasm) and absolutely no pushiness on his part (I push back and leave if confronted by an aggressive salesperson)... I cannot write a more glowing assessment of Mr. Abdullah, as he stands out, by far, above all car salemen I have ever dealt with (and I have dealt with many, many who are in the wrong line of work). I recommend Harivan to anyone who is tired of the assaulting salesmen they are confronted with as soon as they walk through the dealership doors. I predict a great future for Harry.... a long and happy career and I am eternally grateful for the best car buying experience I have ever had. Sincerely, Yvonne S. More
courteous, quick, updated throughout. Staff was helpful. Knowledge of my car was excellent. I was offered coffee and water and a ride home if needed. Clean environment, garage. Updated Staff was helpful. Knowledge of my car was excellent. I was offered coffee and water and a ride home if needed. Clean environment, garage. Updated me regularly on the progress. Washed my car when done. More
Great Service Brandon and Lisa were exceptional in their service and professional in every area and we got the car we needed and are very pleased with it in every a Brandon and Lisa were exceptional in their service and professional in every area and we got the car we needed and are very pleased with it in every aspect. More