Pathway Hyundai

Made an appointment for a safety recall to replace a fuse. When I arrived I asked them to check to make sure they had the part. I had previous experience with them not stocking common parts. They then fuse. When I arrived I asked them to check to make sure they had the part. I had previous experience with them not stocking common parts. They then informed me that it wasn’t in stock and that it would take at least a day to get. More

My daughter went yesterday to purchase a Hyundai Venue ,with my son ,after researching it. Dealt with a salesperson IHAM and he was so rude and judged a book by the cover as he didn't take them seriously ,with my son ,after researching it. Dealt with a salesperson IHAM and he was so rude and judged a book by the cover as he didn't take them seriously , so they left and went to the Myers Nissan dealership and they were so nice them the bought a car yesterday. This is not the first time that they judged young people. My son went to by a Veloster a few years ago and they treated him so bad. Then next day he went to buy a Subaru WRX . Great customer sales team! More

They are the worst dealership I have ever dealt with. They are after your money and they don't care about you and what they sell you, don't make a deal until you shop around and inspect the car at anothe They are after your money and they don't care about you and what they sell you, don't make a deal until you shop around and inspect the car at another shop, they don't stand by what they sell, they trick you in so many different ways - READ contract many times before you sign. I will never buy anything from them Their mentality is the same from top managers all the way down to salespersons .- More

Brutal customer service. Both service and sales not helping whatsoever with what I am thinking is a lemon at this point. Would NEVER recommend Pathway Hyundai to anyone. DO N Both service and sales not helping whatsoever with what I am thinking is a lemon at this point. Would NEVER recommend Pathway Hyundai to anyone. DO NOT buy Hyundai Hybrids! 2 cars now, under 100km. electrical issues with no fix. More

I'M DEEPLY DISAPPOINTED WITH PATHWAY. THE NEXT AFTER PURCHASING MY SANTA FE, A STRANGE AND LOUD NOISE EMERGED FROM BENEATH THE CAR. DESPITE INITIALLY DISMISSING IT AS A COLD START BY ONE THE NEXT AFTER PURCHASING MY SANTA FE, A STRANGE AND LOUD NOISE EMERGED FROM BENEATH THE CAR. DESPITE INITIALLY DISMISSING IT AS A COLD START BY ONE OF THE MANAGERS, IT PERSISTED AND WORSENED. PATHWAY REFUSED TO INSPECT THE CAR, SO I HAD TO PAY FOR THEIR SERVICE DEPARTMENT TO DO SO. IT TURNS OUT, THE REAR MUFFLER CANISTER IS RUSTED, CAUSING THE NOISE. HOWEVER, NEITHER PATHWAY NOR THE AFTERMARKET INSURANCE I WAS URGED TO BUY ARE WILLING TO COVER THE COST. I'LL USE ALL AVAILABLE LEGAL MEANS TO ENSURE MY CAR IS FIXED, INCLUDING ORGANIZING PROTESTS WITH MY FAMILY AND KIDS IN FRONT OF THEIR BUILDING EVERY DAY. More

Traded my 2013 Santa Fe XL for a 2022 Palisade . Love the vehicle . A gold star for Frank Gamache . His product knowledge is a 10/10 . Also a great guy . The Palisade is the 7th Hyundai for our imm Love the vehicle . A gold star for Frank Gamache . His product knowledge is a 10/10 . Also a great guy . The Palisade is the 7th Hyundai for our immediate family . 3 from extended family. All from Pathway . I highly recommend Pathway overall . More

Pathway Hyundai delivered an excellent service. I was able to get my car with maximum support and understanding. The key to making a deal with Pathway Hyundai was their transparent process. Nothing I was able to get my car with maximum support and understanding. The key to making a deal with Pathway Hyundai was their transparent process. Nothing was hidden. Stephanie and Iham went above and beyond to make this possible. Thank you. More

The dealership is unhelpful, service manager hangs up on people and advised we aren’t welcome at his dealer like he owns the place. You cannot get straight answers from anyone and management is useless I as people and advised we aren’t welcome at his dealer like he owns the place. You cannot get straight answers from anyone and management is useless I asked to speak to the Owner I was told my Stephanie he doesn’t speak to people. I might take in my pet perhaps he can speak to me then More

Amazing service and great customer care. I really felt like a priority. They provided realistic expectation when speaking with employees. I really felt like a priority. They provided realistic expectation when speaking with employees. More

Staff at this dealership are friendly, but getting someone to return a phone call or answer an email is nearly impossible. Not surprisingly, sales staff lie to your face (confronting them is comical) someone to return a phone call or answer an email is nearly impossible. Not surprisingly, sales staff lie to your face (confronting them is comical) and service is slow to act with little communication. Dealt with several sales and service staff so this is a general review...not all bad apples. More