Pathway Hyundai
Ottawa, ON
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553 Reviews of Pathway Hyundai
DISRESPECTFUL MANAGER I had purchased 2 cars from Paythway Hyundai over the previous two years and had okay experiences went to buy a car for my Son and one for my Husband, I had purchased 2 cars from Paythway Hyundai over the previous two years and had okay experiences went to buy a car for my Son and one for my Husband, we were dealing with a new young man who was being mentored by Devin Desmarais. I have never in my life been treated so poorly and actually disrespectfully. I am a very easy going kind hearted person who always purchases my cars new, but ended up going and purchasing two vehicles elsewhere from people that treated my the way customers should be treated , not like a queen but with full respect. My Car that was purchased previously brand new from Pathway Hyundai came with multiple problems and had to go back to the shop for repairs and my daughters car purchased there was the same, but the other cars purchased elsewhere have not had one problem. I RECOMMEND ANY DEALER BUT PATHWAY HYUNDAI More
Fantastic! The Sales team at Pathway Hyundai was phenomenal, we could not have chosen a better Sales Consultant than Marisa Titus; our questions and concerns wer The Sales team at Pathway Hyundai was phenomenal, we could not have chosen a better Sales Consultant than Marisa Titus; our questions and concerns were answered quickly and informatively. I strongly recommend going to Pathway Hyundai and asking for Marisa Titus. We certainly will for our next cars. More
Good experience & service, but My spouse and I had both our Hyundai vehicles (2012 & 2017) scheduled for an oil change/recall. When I booked the appointments, I spoke to Janice and My spouse and I had both our Hyundai vehicles (2012 & 2017) scheduled for an oil change/recall. When I booked the appointments, I spoke to Janice and explained that I wanted my vehicle done first and that I would be around to wait for it and then we would bring my spouse's vehicle which had a recall and we would drive away with mine. All this went fine and it was ready on time as discussed. Both our vehicles were washed and we appreciated this very much as they were very dirty from slush., My personal settings (radio, time, …) in my Santa Fe were all OK with the exception of *my automatic headlights & my seat setting*. For my spouse this time her vehicle was returned with all her personal settings OK. The previous time she had maintenance done (2012 model) all her settings were changed, ie: radio, clock, seat, etc.... The personnel at Pathway are courteous and friendly. We will return for our vehicle maintenance and plan on returning for future vehicle purchase. We spoke to Keith and gave him our preferences as we are looking for a used 2018 Sonata. Keith mentioned that he would give our info to a sales person and they would call us the next day. So far, no news if they have located a used vehicle that matches our preferences, we are still looking but in no rush. More
Visit to Pathway Hyundai at Orléans ON I went to check out on Hyundai/Kia EV models today. I was greeted by Marisa. I found her very knowledgeable on Hyundai ev vehicles. While the Kona ev I went to check out on Hyundai/Kia EV models today. I was greeted by Marisa. I found her very knowledgeable on Hyundai ev vehicles. While the Kona ev was not yet available, she was kind enough to have me try the Ioniq. She also gave me the brochure of the upcoming Kona EV Participant Guide and of the 2019 Ioniq. The Participant Guide was very useful and I will keep it on my Reference Shelf while I wait for her call to testdrive the upcoming Kona EV. As I informed Marisa personally, she deserves a 5-Star rating as a Sales Specialist at your dealership. Thank you. Merci. Gracias. Louis Des Rosiers. More
Took the time to ensure we got the right car for us. Had a great experience buying my Elantra. Chris took the time to go over all the features and specs and answer all our questions. He helped to track d Had a great experience buying my Elantra. Chris took the time to go over all the features and specs and answer all our questions. He helped to track down a used car that fit our requirements and even helped us set up some of the features in it when we picked it up! He was very knowledgeable, friendly and professional. I am very pleased with my experience and very excited with my new car. More
First rate service Dealt with Alan Bell. He provided patient, knowledgeable, expert guidance through a process of car shopping that can often be confusing. His “no nonse Dealt with Alan Bell. He provided patient, knowledgeable, expert guidance through a process of car shopping that can often be confusing. His “no nonsense, no pressure sales tactics” are a credit to the dealership and were appreciated. His profound sense of humour was a bonus! More
Great communication On the internet, couldn't go To dealership. I asked questions and delt with someone helpful and in my opinion honest. I didn't buy from them but cons On the internet, couldn't go To dealership. I asked questions and delt with someone helpful and in my opinion honest. I didn't buy from them but consider I could have. It was more a distance and year/price factor. Thankyou More
Very kind of know what they are doing I was looking to get out of my vehicle they helped me make the right choices did a much better job than other dealers and I’ve been to . I was looking to get out of my vehicle they helped me make the right choices did a much better job than other dealers and I’ve been to . More
Never again Never give money to this people before you get the car key and everything you need. I wish I had never gone to that dealership, they took my money Never give money to this people before you get the car key and everything you need. I wish I had never gone to that dealership, they took my money and they not able to deliver the car. And now it's almost a month and they don't want to give my money back. lying about signing a contract with them. they police just told me it's civil so they can't do anything about. Contacted omvic because they want to keep the money and the car for 120 days. 120 days to deliver a used car. Now no money no car in winter. when the know you are immigrants or you have no resources to do anything against them they take advantage of you. More
Jeff Barrow. Most professional and nicest salesman ever! Jeff was super from the time we got into the dealership and even after we left. No games, genuine and attentive. Highly recommend him to anybody. Jeff was super from the time we got into the dealership and even after we left. No games, genuine and attentive. Highly recommend him to anybody. Mike Pellerin More