Back

Otto's BMW

Ottawa, ON

4.8
161 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

Directions

Is this your dealership?

By Type

161 Reviews of Otto's BMW

March 19, 2024

Great sales, parts and service staff. From the time of arrival until delivery of your vehicle, they always ensure you have the information you need. More

by Eroberts659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masood, Mulualem, Fedor, Jenna and Grace
March 04, 2024

service duly provided, concerns expressed and duly attended to. Very honest and helpful. Except some are not so emthusiastic. Recommended to change all-season tyres in just two years and 20,000 km, More

by daoyu wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
February 28, 2024

Service that goes above and beyond from the time I arrive until I leave and any questions I have are answered. And the shuttle service is awesome! More

by Mimi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Roy, Melina and many others whose names I can’t remember
February 17, 2024

We were well received and treated They explained to us all the options and take their time to explain the car features. Have not felt been under pressure More

by Lotfi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Donald
February 01, 2024

The shuttle bus is also very convenient. When the vehicle is being repaired, communication is fast, pictures and videos are sent to customers in a timely manner. More

by Yh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINA-VAYIA HENTY
January 18, 2024

Otto’s BMW offers a full experience including the chance to see some classic BMWs in the showroom. It is a very relaxing environment and fun to visit anytime. They are very professional and efficient. More

by kegokay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blais
January 16, 2024

This is my first BMW. My wife and I are so happy we chose Otto's. Always a positive experience. Customer relations/service gets an A Plus. More

by bmoreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Button, Customer Relations
January 15, 2024

Excellent dealership and very professional. I kept my first BMW I purchased at Otto's 12 years ago and it runs like new. This is thanks to the excellence of their service department. More

by jrppaquette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan El Gharbi, Don Macgregor, and Moe
December 20, 2023

Otto’s is very attentive to their customers. They make you feel like you are part of a special group. Ian was excellent at keeping me informed of what was going on. All around, excellent service More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
December 19, 2023

They are very good the service is excellent the staff are friendly They are honest and this is the more interesting I appreciate everything they did to us More

by Nevine_melhem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdel
...
5
...