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Otto's BMW

Ottawa, ON

4.8
174 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

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174 Reviews of Otto's BMW

November 27, 2024

Truly amazing experience, all associates well dressed and pleasant. Everyone aspiring to provide exceptional service. More

by Cleavy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Noguera
November 27, 2024

overall excellent experience with welcoming and knowledgeable staff, quick availability to test drive vehicles and patience with me taking my time. No pressure tactics were used and I did not feel More

by dr.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Hassan, Mo
November 27, 2024

Honestly and comprehensive The advisor and the crew are helpful and knowledgeable, I can rely on my advisor to do everything he can to fix any concerns I may have Keep up the good work More

by Adel (Abdelhafiz) Aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
November 14, 2024

My recent service experience - assessment of the problem, booking appointment, work done, follow up - was very thorough and handled in a very professional, efficient and friendly manner. The team at Otto's c More

by bmoreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Button, Tyler Tobin, Marco Karkouti
October 24, 2024

Pleasant service staff (especially Grace) and comfortable waiting area. Met my expectations for completion time. More

by Jeffyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace and Michael
October 23, 2024

A very clean and modern facility with excellent and knowledgeable service representatives who genuinely care about the customer. More

by Beemer Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
October 21, 2024

Excellent services, the personnel is very carry about the detail that are important for their customers. More

by ben.asare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
October 16, 2024

Customer focused and excellent service - bought all my car here and they never disappoint me More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
October 16, 2024

Excellent services, the personnel is very carry about the detail that are important for their customers. More

by christian.kratchanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman in Service rep
October 05, 2024

Beatifully situated store; Vendor was competent and pleasant. Service is also multi-lingual including French More

by Paulo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel
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