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Otto's BMW

Ottawa, ON

4.8
176 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

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176 Reviews of Otto's BMW

February 20, 2021

The service is excellent! Dory did a great job at answering all my questions, very helpful, honest and easy to deal with. Highly recommend Dory if you need your car service at Otto's BMW. He exceede More

by Emelyn/ Marlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dory Zalal
February 11, 2021

My vehicle was still at 70K km, below the 80K km warranty limit after 4 years, but the service advisor had the nerve to talk me into ball joint replacement for $1900. I guess this is what they do as soon as More

by Alexei60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Vallierre
January 24, 2020

Dealer lost the keys to our new vehicle before delivery then promised to order a new set. Weeks passed. Emails and phone calls were not returned. Different stories provided by different managers. Overall e More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Jose, Felipe
July 26, 2018

Back to Hunt Club expanded location-Excellent service I was impressed by Otto's service this morning on their first day back at their new and expanded Hunt Club location. Not only did they take care of t More

by S. Chenard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and team
June 21, 2018

Long Distance Purchase Otto's BMW had the car I wanted, a 328xi M Sport CPO, but was I prepared to drive over four hours to see and potentially buy it?? Masood Janali was More

by sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masood Janali, Don Grande, Bijan Sanei
May 13, 2018

Otto's and my bucket list My family and friends have known for years that owning a cabriolet was on bucket list. So, I had been looking around for a long time (years) before he More

by cabrioletclaude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massood, Bijan, Ahmed and Francisco
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