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Otto's BMW

Ottawa, ON

4.8
161 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

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161 Reviews of Otto's BMW

February 01, 2022

Professional, efficient, customer focused- a great dealership representing greatly engineered vehicles - consistently excellent service experience- well done Ottos!!! More

by Bernie.Applebaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
January 25, 2022

Service advisor was very professional and made sure that all of my issues were not only recorded but addressed them promptly and to the satisfactory level. More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
January 14, 2022

My last trip to Otto’s was to pick up our new X-3. The vehicle was delivered in the time frame promised when we purchased this new SUV. The delivery experience was very professional and most enjoyable. I More

by rmiklos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusko Dakic, Joshua Auriemma, product specialist Nour
Jan 14, 2022 -

rmiklos responded

As requested

Jan 17, 2022 -

rmiklos responded

N/A

Jan 17, 2022 -

rmiklos responded

N/A

January 11, 2022

Prompt service, clear explanations, pickup and drop off from home, very satisfied with the dealership 👍 More

by danduthie2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
January 05, 2022

My experience was as I expected , efficient and professional, the precautions taken due to covid was. Excellent and I really appreciated it More

by Sue L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get the names
January 04, 2022

Good sales and service poor warranty changing brakes at my cost at 11000 km is abusive More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
December 29, 2021

Very efficient and very professional. Advisor knew all of my details and was quick to get information to me. More

by Trevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor was excellent
December 20, 2021

Always an incredible experience at Otto’s. Thank you to Masood and his team at Otto’s!! More

by Alison Watt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masood Janali
December 10, 2021

The best dealership when you plan to own a BMW, always makes me feel satisfy with my request. More

by AdamBenGeried
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mulu
December 01, 2021

Thank for otto’s bmw , I just bought new car from them they gave me excellent deal, Profetional, friendly , excellent service, you are the best, go forward More

by Dr Raad Sunba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan and dory my best friends
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