Ottawa St-Laurent Jeep & RAM

Amazing customer service I walked in there like a tornado on a Tuesday morning and greeted by Luc, Allan and Shane who helped me select, test drive, trade in and set up a deal I walked in there like a tornado on a Tuesday morning and greeted by Luc, Allan and Shane who helped me select, test drive, trade in and set up a deal in 2 hours. Efficiency, accuracy, diplomatic and a fun purchase experience. One must buy at least one vehicle in their lifetime from the crew at Ottawa Dodge on St Laurent More

2016 Dodge Caravan I bought another vehicle from Dilshan at Ottawadoge. It's always a plessure doing business with these guys. I would recommed anyone to Dilshan. Best s I bought another vehicle from Dilshan at Ottawadoge. It's always a plessure doing business with these guys. I would recommed anyone to Dilshan. Best sales person ever! And thanks for the coffee mug! More

Excellent buying experience I dealt with the manager Decio and he made the experience painless. I also got the price I wanted and they lived up to their word on everything.they b I dealt with the manager Decio and he made the experience painless. I also got the price I wanted and they lived up to their word on everything.they beat 5 other dealers and I would recommend them to anyone. Thanks, Chris H More

Good experience I was having issues with my company vehicle and needed a nother one as soon as possible. Going in to Ottawa Dodge was an easy and relaxing experienc I was having issues with my company vehicle and needed a nother one as soon as possible. Going in to Ottawa Dodge was an easy and relaxing experience I had my new truck on the road asap. More

Great Customer Service Although there was some minor complications to close the deal, it was done in a timely and professional manner. The staff was courteous and friendly Although there was some minor complications to close the deal, it was done in a timely and professional manner. The staff was courteous and friendly and we absolutely love our new vehicle. Many Thanks to everyone that made this work. Cheers, Lucie More

Fast Friendly and put a deal together I dealt with salesman Dilshan Kumarasinge he was knowledgable in what I was looking for in a Truck and was able to put together a deal in a very short I dealt with salesman Dilshan Kumarasinge he was knowledgable in what I was looking for in a Truck and was able to put together a deal in a very short time. Breanna was helpful in getting all the I's and T's crossed and keeping the vehicle pick up on time. I did not have any wasted time with this vehicle purchase. I am sure that Dilshan will work just as hard in any future dealings. More

Very friendly and nice We wanted to buy an used dodge, and we found our car very quickly. All the staff is nice, especially Dilshan who is very nice and friendly. We have ha We wanted to buy an used dodge, and we found our car very quickly. All the staff is nice, especially Dilshan who is very nice and friendly. We have had a problem with the car the day we pick it up and they fixed it immediately. I recommend this dealership. More

nice customer service experience I like my experience with this dealer above .they helped me to find get a car that I was looking for . I encourage everyone to visit ottawa Chrysler I like my experience with this dealer above .they helped me to find get a car that I was looking for . I encourage everyone to visit ottawa Chrysler dodge ram st laurent to have a nice customer service experience. See dilshan. More

Jenna was Great Started interactions with Jenna through some emails. She was great. helped me go over many options and eventually narrowed it down to the winner. She Started interactions with Jenna through some emails. She was great. helped me go over many options and eventually narrowed it down to the winner. She was great in the whole process of start to finish. Only person who rubbed me the wrong way was Joe. Was very pushy for adding extras to my already fairly high bill. Made me second guess my purchase. Ended up sticking with my gut and went through with my purchase. He also called me to follow up with some information on payment, We settled those details, however when I picked up my truck I was only given one key. I asked him if there was a second key he said right away without any actual inquiry "No only the one, on trades sometimes there's only one, we dont have a second one for you. If you want though you can come in and get another one made, will be about 350$". You would think after spending 32+K on a vehicle that they would be able to make a second key let alone look or inquire for the second key. After being very discouraged with my service and interaction again with Joe, I hung up and emailed Jenna. Jenna replied promptly and said she would take a look. a day or two later she relied saying she had a second key. Like I said Jenna was phenomenal, start to finish and even beyond the purchase of the vehicle to aid me with my inquiry and also to follow up and make sure I was satisfied with my truck. Definitely recommend Jenna to anyone who goes in there, I would only be hesitant to go back to Ottawa dodge as I wouldn't want to deal with Joe again. More