Ottawa Honda

Excellent Service I've been frequenting this dealer since 2007. In that time frame I have purchased 3 vehicles (2 used), and leased 4 - and been doing all my service t I've been frequenting this dealer since 2007. In that time frame I have purchased 3 vehicles (2 used), and leased 4 - and been doing all my service there. (most recent June 2016) Never a complaint. Service is efficient and decently priced. Sales is quick, and effective. And I never feel like I've been over sold - or sold something I don't want. I will be frequenting this dealership for years to come. More

Fast and very comprehensive Very good listeners to issues and problems and will take the time needed to understand and rectify and will explain situation and how to fix issues or Very good listeners to issues and problems and will take the time needed to understand and rectify and will explain situation and how to fix issues or problem and will go thru the invoice with yoy More

service work I brought my 2008 CR-V in for the Summer Special which I received from Ottawa Honda via email. I dropped it off the night before as that is most conve I brought my 2008 CR-V in for the Summer Special which I received from Ottawa Honda via email. I dropped it off the night before as that is most convenient for me, and received an email on my phone that my vehicle was ready by 8:30 the next morning. Picked it up and had no "surprises" everything I asked to have done was completed. I was like a pit stop, drop off, pick up, done I love that about Ottawa Honda. I have a recall and they will contact me as soon as the part arrives and fix their problem More

Satisfying purchase of a new Honda Accord In early May, I completed the purchase of my 3rd Honda at Ottawa Honda, a 2016 Honda Accord Touring CVT, and I was very pleased with how I was treated In early May, I completed the purchase of my 3rd Honda at Ottawa Honda, a 2016 Honda Accord Touring CVT, and I was very pleased with how I was treated, especially by my salesperson James, as well as Murray and Joseph. I had researched my car beforehand and come in with a worksheet with what I felt was a reasonable price, and James willingly worked with this and we quickly agreed on a final price. I also got a very good trade-in value for my previous car. At no time did I feel I was being upsold with things I didn't need, or encouraged to pay more than I reasonably should. Since the car was in stock, it was ready in 3 days and meticulously prepared. As with my first two Hondas, I will have all my servicing done here. The service staff are friendly, efficient, and will go out of their way to make sure you are satisfied. They never try to push servicing that isn't needed, and what is done is done right the first time, and at least on time if not better. More

Excellent sales and service I still remember buying my Odyssey from Ottawa Honda in 2002. The purchase was smooth and efficient. But what impressed me most was how the salesman ( I still remember buying my Odyssey from Ottawa Honda in 2002. The purchase was smooth and efficient. But what impressed me most was how the salesman (Doug Renton) took the time on delivery day to explain all the controls on the new van. I do all the routine maintenance myself, but I return to Ottawa Honda for everything else. Their service advisors are friendly and patient. The technical work has always been done correctly, the first time. I am very particular about keeping the interior clean. The van always comes back as clean as it went in. The van itself, combined with Ottawa Honda service, make this the best car I have ever owned. When I need a new Odyssey, I will get it from Ottawa Honda. More

Excellent service I purchased a new Honda Pilot in May and was impressed with the quality service provided. Salesperson was patient and got me a wonderful deal. everyt I purchased a new Honda Pilot in May and was impressed with the quality service provided. Salesperson was patient and got me a wonderful deal. everything was explained in details and clearly. More

Excellent Customer Service I confidently purchased a Honda Fit at Ottawa Honda, 955 Richmond Road in Ottawa eight years ago. Over the years, I have been impressed with their Se I confidently purchased a Honda Fit at Ottawa Honda, 955 Richmond Road in Ottawa eight years ago. Over the years, I have been impressed with their Service Department. It is a welcoming environment and there seems to be a good team spirit. The Service Advisors provide friendly, efficient and timely service on regular check-ups and also when I have needed some on-th-spot service or advice on my car. In all, I have enjoyed a positive dealership experience at Ottawa Honda. They value their customers. This is my third Honda and I know they are built to last! I am, therefore, counting on the expertise at Ottawa Honda to keep my car on the road for many more years to come. I know it can be done. More

Purchasing a car at Ottawa Honda We have just completed our second purchase of a Honda CRV and are very pleased with the service we were given. This latest purchase was supported by J We have just completed our second purchase of a Honda CRV and are very pleased with the service we were given. This latest purchase was supported by John Garcia, your sales rep and we were very impressed with his professionalism and patience. We find that purchasing a car is a very difficult task and John sure made a difference for us. More

Amazing, consistent customer service I have had both my Hondas serviced at this dealership over the past 10 years and everytime the service is exceptional. This past week I had a check tr I have had both my Hondas serviced at this dealership over the past 10 years and everytime the service is exceptional. This past week I had a check transmission warning with my Pilot, dropped in without an appointment and John managed to get my vehicle in and had it fixed the same day. This is the level of service that keeps me coming back even for simple oil changes. They never upsell unnecessary services and are always there to make things right. It is also the reason I bought a second Honda from this dealership, I highly doubt you will find any better service. Also, keep in mind I drive 30 minutes to Ottawa Honda and drive past another Honda dealer that is 5 minutes from my house - they are really that good. More

Ottawa Honda Service I have had my CrV serviced by Ottawa Honda since I purchased it in 2004 and I am totally satisfied with the quality of the work done as well as the hi I have had my CrV serviced by Ottawa Honda since I purchased it in 2004 and I am totally satisfied with the quality of the work done as well as the high level of professionalism displayed by the service advisors. I have full confidence in the advice they provide. I have since purchased another CrV and I am having it serviced at Ottawa Honda also. When I am ready to replace either of my CrVs I will definitely go to Ottawa Honda based on my experience to date. More