Orleans Toyota

I needed winter tires for my new 2024 Toyota Hatchback, a semi-annual check up and advice on the two scratches and dents. I had many questions and wasn't sure what to buy and where . Zacharie Lagardere, the semi-annual check up and advice on the two scratches and dents. I had many questions and wasn't sure what to buy and where . Zacharie Lagardere, the service manager, resolved all my issues to my utmost satisfaction. Extremely professional, knowledgeable, friendly and accommodating, he resolved everything most successfully. He explained in detail what are my best options (saving me a lot of money), ensured the best tires were installed (with covers!), explained what was done on my car (under the warranty) and even provided me with the best scratch and dent specialist reference. I am very grateful to him for taking such care of what I needed and will definitely highly recommend his services. Thank you again! More

Fantastic and friendly experience buying my new Rav4 Hybrid Limited this summer. Aron and Michel went beyond expectations. I enjoy my new wheels with all the bells and whistles, helping the environmen Hybrid Limited this summer. Aron and Michel went beyond expectations. I enjoy my new wheels with all the bells and whistles, helping the environment one car at a time. Thank you Michel and Aron. I look forward to being served in Orleans. More

I am warning all of you unless you’re missing out this review so if your car is under warranty with this dealer then stay away cause it’s big rip off don’t step in cause if your is just parked but your od review so if your car is under warranty with this dealer then stay away cause it’s big rip off don’t step in cause if your is just parked but your odometer starts at 160 dollars and talk over talk to hold there as much as possible…. I was even told my car on recall for 5 types of issues to be inspected but since i asked them to stop the watch cause it’s time consumption and money so i was being letting dow and i m on my own now and money was taken just like that…. Be aware if you’re the prey to this jungle and good luck 🤞 More

BE AWARE of the Service Centre recommending work on your vehicle that is not required. I was advised my RAV4 Hybrid needed new brake pads and rotors for a cost of just over $1,800.00. I waited and took my v vehicle that is not required. I was advised my RAV4 Hybrid needed new brake pads and rotors for a cost of just over $1,800.00. I waited and took my vehicle to a brake specialist and was advised the pads had worn only 1/4 of the way (new pads were 12mm thick and mine had 9mm left) and the rotors were a bit surface rusty (not on the rotors wear surface but elsewhere) but completely functional. I am very disappointed with Orleans Toyota and can no longer trust them. This is the second time this dealer has recommended work that was not required and my reason to post this review. I suspect they may comment that they do not recognize my email address; however, I did not want to use the email address for the angst that would likely ensue. That said, this is a legitimate review and complaint. I will no longer go to this Dealer. More

Bought a 2012 Nissan Rogue SV. Found out the AC Compressor was fryed. The salesman did absolutely nothing to resolve the issue and he did not follow up on my purchase. Will not buy Found out the AC Compressor was fryed. The salesman did absolutely nothing to resolve the issue and he did not follow up on my purchase. Will not buy their again ever. More

If I could give 0 stars I would. 2021 Rav 4. Ten visits to dealership for same issue without resolution. Don’t take your car here for servicing 2021 Rav 4. Ten visits to dealership for same issue without resolution. Don’t take your car here for servicing More

Just picked up our 2024 RAV4. Zora was amazing to deal with. Made everything easy, set up the app, showed us how everything works. It was a real pleasure working with her and M Zora was amazing to deal with. Made everything easy, set up the app, showed us how everything works. It was a real pleasure working with her and Michel More

Service at Orleans Toyota has devalued over time. I left very dissatisfied, issues far from resolved and even service manager was condescending as was advisor. Been a loyal client for over 15 years a I left very dissatisfied, issues far from resolved and even service manager was condescending as was advisor. Been a loyal client for over 15 years and 3 cars later. Considering not taking the Rav I ordered, More

It is a nice dealership for buying a car with nice staff on sales side, but the service department is scam. They charge over 150 for labor for simple service (inspection) and they do not even go through the on sales side, but the service department is scam. They charge over 150 for labor for simple service (inspection) and they do not even go through their check list. I checked my air filter right after the service and it was in a really bad condition. Called them and the advisor told me that I need to replace it my self! So I will not trust them again for any services. More

We just bought a RAV4 XLE HYBRID, our sales person's name is Zora; you couldn't find a more sympathetic person, answered all our questions, set up the apps on my phone, explained everything in details, she is Zora; you couldn't find a more sympathetic person, answered all our questions, set up the apps on my phone, explained everything in details, she spoke French which was great because we had ask for a French salesperson. Zora also made suggestions, making easier to understand our new vehicle ,you were so patient with us. Thank you Zora, you're the best and thanks for the nice desert you left in the car. Christine, More