Orleans Toyota

Had the best service with Graham Miles. Made buying a car easy. He kept us updated and spent lots of time showing us how everything worked. Buying a car - Graham is your guy! Made buying a car easy. He kept us updated and spent lots of time showing us how everything worked. Buying a car - Graham is your guy! More

As others have said, this dealership is a scam. I took my vehicles here for service and waited at the dealership. I was at the dealership for 2 hours but my invoice stated a mechanic worked on m I took my vehicles here for service and waited at the dealership. I was at the dealership for 2 hours but my invoice stated a mechanic worked on my car for 5.8 hours. Unfortunately I didn't realize this discrepancy until I got home. If I had dropped my car off I never would have known they were overcharging me. If you want a mechanic you can trust, go to a different Toyota dealership. More

Do not trust this dealership! They damage 50,000$ vehicles during service appointments and then tell you some "Minor damage" is always expected... My 2020 Tacoma was in for a serv They damage 50,000$ vehicles during service appointments and then tell you some "Minor damage" is always expected... My 2020 Tacoma was in for a service and tire change over but during the process all 4 of my rims and center caps were butchered. I was not advised of this damage but noticed it before leaving the service center. It was at this time that I tried to resolve the issue with my service manager but was told that it could not have been possible for this damage to have occurred during my visit and therfore they would not take responsibility for the damage caused. Upon further discussion with the service manager, I was told that he could order new center caps through warranty but that is all. I recently returned to have these new center caps installed but there remains large scratches around the perimeter of all 4 of my rims and there is now no paint where the broken center caps had been rubbing on the surface and Orleans Toyota will still take no responsibility and responds by saying I should have purchased extra rims to avoid damage during tire change overs. I will not be returning for any future vehicle purchases or service. Here is a link to a video I took of my wheels following the appointment. https://photos.app.goo.gl/QhjtgABhwAq4ywQA9 More

You spent $600 there and don’t get at least you car washed in return!!! Not good at all!! Even the guy there asked me if I knew someone to do this job as the dealer was short staffed, really? washed in return!!! Not good at all!! Even the guy there asked me if I knew someone to do this job as the dealer was short staffed, really? More

Does not sell safe vehicles in any way. Every part of my 2020 rav 4 sensors and gages do not work they have attempted to fix many time with zero results Every part of my 2020 rav 4 sensors and gages do not work they have attempted to fix many time with zero results More

I have always been treated with honesty, respect, and kindness when dealing with Orleans Toyota. I would recommend them at give them a 10 kindness when dealing with Orleans Toyota. I would recommend them at give them a 10 More

Picked up our Corolla Hybrid today, Martin, our salesperson, made the experience pleasant and rewarding. Thank you Martin! salesperson, made the experience pleasant and rewarding. Thank you Martin! More

Picked-up our new RAV4 yesterday and could not have been more delighted with the process from start to finish (not withstanding the forecast wait time). Our sales rep was Zora and it was our lucky day to ha more delighted with the process from start to finish (not withstanding the forecast wait time). Our sales rep was Zora and it was our lucky day to have met her back in March when we ordered the car. She displayed outstanding customer service and competence throughout the process from start to finish. Briefly stated: "she knew her stuff" and we couldn't have been happier. Thank you Zora for your excellent service. You represented our favorite and long-time dealership proudly. Best of luck in the future. John and Jo-Ann Dicker More

I bought a 2022 RAV4 hybrid. Excellent customer service by Zora. Everything was perfectly explained. No hidden fees. I’ll recommend her to anyone looking for a great car like Toy Excellent customer service by Zora. Everything was perfectly explained. No hidden fees. I’ll recommend her to anyone looking for a great car like Toyota. More