Orleans Kia

I recently purchased a KIA EV9 AWD GT Line from the Orleans KIA Dealership, and the experience was outstanding. Tanya, my sales associate, was knowledgeable and attentive, making the entire process smo Orleans KIA Dealership, and the experience was outstanding. Tanya, my sales associate, was knowledgeable and attentive, making the entire process smooth and enjoyable. Danyal, the finance manager, efficiently handled the financing details, ensuring everything was clear and straightforward. Rob, the parts manager, provided excellent support with the accessories I needed. Overall, the team at Orleans KIA made the car-buying experience pleasant and hassle-free. I highly recommend this dealership for their exceptional service and professionalism. More

We went to the Kia dealership in Orleans on Tuesday, July 2nd, to see if we could trade in our Kia Forte. Initially, we just wanted to find out if a trade-in was possible. A salesperson started helping us bu 2nd, to see if we could trade in our Kia Forte. Initially, we just wanted to find out if a trade-in was possible. A salesperson started helping us but kept going back to ask the manager questions. Before we knew it, we found ourselves in the middle of buying a new car. My spouse asked if there were any additional paperwork, and the salesperson said no, taking our ownership paper and a $1500 deposit. They congratulated us and had us ring a bell in the showroom. My kids were excited, thinking everything was finalized. However, they then took us to the finance manager’s office to collect our financial information. This should have been done first. If our finances were not adequate, they should have informed us immediately, but instead, they trapped us in the process. They said they would get back to us but never did, so we went back on July 4th. The salesperson and finance manager were not there. Another salesperson named Patrick, who claimed to have 10 years of experience, asked us for the same financial information we had provided on Tuesday. On July 5th, Patrick called to say we qualified for a high-interest loan with conditions or needed a co-signer. We decided to cancel and went to get our ownership paper and deposit back. Despite my complaint about the process, no one who had initially helped us came to speak with us. Patrick rudely insisted that this was standard procedure in North America, boasting about his 20 years of experience. How can you trust someone who only cares about you when you’re making a purchase? These people are like wolves in sheep’s clothing. I do not recommend this dealership. Think twice, even three times before going there. They don’t treat you like a human being. They didn’t even say goodbye. More

Alain was the one who took care of me. I had just finish a night shift that morning and he did everything in his power to make sure my SUV was seen early so I could go sleep. He was very p I had just finish a night shift that morning and he did everything in his power to make sure my SUV was seen early so I could go sleep. He was very polite and professional. He explained how the warranty is working. In general I was very impress by the service. More

The service agent was excellent in dealing with me. Very efficient and professional. Made me feel like a valued client of Kia Very efficient and professional. Made me feel like a valued client of Kia More

Efficient service, professional and knowledgeable service desk staff. Car was ready ahead of estimated time. Did not purchase car. Went for sevicing for 2019 old KIA Soul. desk staff. Car was ready ahead of estimated time. Did not purchase car. Went for sevicing for 2019 old KIA Soul. More

Service was efficient and service desk clerk was excellent. I recommend this dealership to my friends excellent. I recommend this dealership to my friends More

the dealership is well managed and organised and the staff is knowledgeable friendly and accurate staff is knowledgeable friendly and accurate More

Great service. We bought two cars from KIA and Mahdi is a great guy. His polite attitude brings us back to KIA. And also Danyal. Great job. 😊 We bought two cars from KIA and Mahdi is a great guy. His polite attitude brings us back to KIA. And also Danyal. Great job. 😊 More

Appreciated that the sales staff were respectful and not pushy. Would have liked however a more bilingual service. pushy. Would have liked however a more bilingual service. More

Service was efficient, on time, communication was good. Got what I needed done. Thank you. Got what I needed done. Thank you. More