Orleans Kia

Was the best customer service I have ever had and would recommend everyone i know ! recommend everyone i know ! More

Jeril is a great asset to your You're team,was very helpful in every way.the hole team worked with us to get the Best deal we were all happy with thank you to the team at kia helpful in every way.the hole team worked with us to get the Best deal we were all happy with thank you to the team at kia More

Mousa and management were amazing! Thank you for all your help! I love my new Kia Sportage! Thank you for all your help! I love my new Kia Sportage! More

Tanya was a pleasure to deal with and was very good at addressing all of our questions and is very knowledgeable about the systems in the vehicle we purchased. addressing all of our questions and is very knowledgeable about the systems in the vehicle we purchased. More

Tanya and Danyal at Orleans Kia were great to deal with for a used car and delivered the car cleaned up really nice and everything else as promised. for a used car and delivered the car cleaned up really nice and everything else as promised. More

Review for Kia Orleans My experience with Kia Orleans was disappointing. I visited the dealership with the intent to purchase a new or pre-owned vehicle for immediate possession. Unfortunately, the proce was disappointing. I visited the dealership with the intent to purchase a new or pre-owned vehicle for immediate possession. Unfortunately, the process was far from smooth. The first issue was their limited inventory knowledge. The atmosphere felt rushed, and there was little effort to engage with me or understand my needs. I chose a vehicle, only to be told it was “coming in” soon. However, delivery was delayed multiple times without any clear explanation. Adding to the frustration, the vehicle was eventually removed from their website entirely, and no updated delivery date was provided. I then got calls telling me the vehicle was on the lot, and then... told it was sold. When I communicated that I had asked to put a deposit on the vehicle, they said whoever is on the lot first, gets the car. So they admitted to not honoring their word. They even tried to sell me a vehicle that was promised to another individual. They said, we have tried to reach him and he has not responded, so we can sell it to you. The lack of transparency and communication made the experience stressful and unproductive. I expected a more professional and customer-focused approach, especially when making such an important purchase. Unfortunately, Kia Orleans fell short of these expectations. *Back in 2022, my wife went to the dealership to trade-in our 2020 Toyota Sienna for a 2022 Kia Telluride. They did not treat her with a great deal of respect, and offered her $5,000 less than any other dealership around. Folks... based on our experiences, we would recommend you choose another dealership unless you want to risk being treated unfairly. More

Banny is an excellent cars salesman who made me feel no pressure at all when purchasing a vehicle! Thomas was also super helpful and helped me understand everything! pressure at all when purchasing a vehicle! Thomas was also super helpful and helped me understand everything! More

Even with an appointment, we had to wait roughly 1. 5 hr to see someone. We did end up buying but had to wait a lot. However, once we did see someone, they were very nice. 5 hr to see someone. We did end up buying but had to wait a lot. However, once we did see someone, they were very nice. More

I was very apprehensive and timid about spending so much money on a used car but was also aware that it was very fairly priced, at Orleans Kia. The salesman, T.J., was very patient with me and not overly ag money on a used car but was also aware that it was very fairly priced, at Orleans Kia. The salesman, T.J., was very patient with me and not overly aggressive -- answered all my many questions patiently -- spent hours and hours with me all Saturday afternoon and set my mind at ease about buying this gorgeous pre-owned Nissan Versa SR. Thank you T.J., I love the car. More

Bienfait and Thomas Murphy were very professional, made everything easy to understand ! Give them a raise !! everything easy to understand ! Give them a raise !! More