Orangeville Nissan

Waj is your man. Lets face it buying a vehicle is usually not a lot of fun. You never really know if you are truly getting the best deal. That said it is essential t Lets face it buying a vehicle is usually not a lot of fun. You never really know if you are truly getting the best deal. That said it is essential to talk to a sales professional who knows his/her product and appreciate how important the "dealership experience" is. Waj is your man. He knows his stuff, keeps his focus and understands who has the money. He made commitments to me and stuck to them. He seemed to be working his management on my behalf and that is a refreshing change. There are lots of dealerships and therefore choice. Waj knows this and he will ensure you are happy with the end result. Well done Waj. More

I have always been greeted courteously, respectfully and professionally. The service has been quick and satisfactory. The owner, Joe, is honest and kind and has a great team working with him. Komondors professionally. The service has been quick and satisfactory. The owner, Joe, is honest and kind and has a great team working with him. Komondors to him ad his family for running this dealership effectively. More

The staff at this dealership where very friendly the service staff where very friendly and seemed very true to their word. They seem to go out of their way to assist me. service staff where very friendly and seemed very true to their word. They seem to go out of their way to assist me. More

We recently purchased a new vehicle from Orangeville Nissan. To be honest we were shocked when we read these reveiews? We had nothing but the best overall expeience even after servicing the vehicle th Nissan. To be honest we were shocked when we read these reveiews? We had nothing but the best overall expeience even after servicing the vehicle that we returned and bought a used vehicle for our daughter. With out surprise we were very happy again. It's too bad people only use these forums as a way to vent and complain when they actually have to pay for something! It takes all revelance away from what could be a great tool. Being a business owner I guess puts a different prespective on things. Long and short is Great job Orangeville Nissan! Keep up the good work and we look forward to seeing you again shortly! More

Bought a new vehicle at this dealership, lots of problems and little help getting repairs done under warranty - blamed their regional rep. Rude employees at the service department counter. Never have I exp and little help getting repairs done under warranty - blamed their regional rep. Rude employees at the service department counter. Never have I experienced such rude staff, they are not there to help or assist but to defend their product and blame the customer. More

Made an appointment and told them I would be waiting. They suggested a time that would minimize my wait... Apparently having winter tires mounted on rims takes over two hours! Unfriendly staff offered no They suggested a time that would minimize my wait... Apparently having winter tires mounted on rims takes over two hours! Unfriendly staff offered no apology or explanation, and service staff continually came out front to hang out, have coffee and NOT do their job. More

Over the past month I have had two opportunities to work with this dealership. I have been dealing with them for the past 7 years and my last 4 vehicles were nissans purchased or leased from the. Since the with this dealership. I have been dealing with them for the past 7 years and my last 4 vehicles were nissans purchased or leased from the. Since the last leaase they have changed ownership and have been OK (not above par, just OK) until the last month. My Rogue came off lease and I decided to buy it out and extend the extended warrenty. I booked an appointment to get a service, check the transmission and get the safety and emmissions test. I had also indicated I was buying it and asked for them to have the finance person prepared when I dropped it off. Dropped it off at noon on Fri, and was brought over to the finance person who had no idea I was coming. After an hour I had everything signed and a full buyout amount (including extending the ext warrenty) which I went and got a cashiers cheque for and returned to the dealership within the hour and went home. I got a call late in the day saying my transmission had to be replaced but they would put it back together if I needed it. I should have been offered a rental for free as per my ext warrenty by I had another vehicle. I was told I should have it Mon or Tues. After me following up several times that next week I finally got the call on Thurs saying it was ready. Picked it up on Fri expecting to pick up the ownership as well since they were doing the emmissions & safety but no, I had to walk the paperwork over to finance to get the ownership and come back twice more to pick up the ownership. While leaving I reviewed the bill and noticed they had charged me over $90 to change battery in the remote which I asked them to look at and when I pointed it out they did remove that from the bill. Within a few days the alarm started to go off consistently. The wife called and spoke to the manager who offered to show her how to disconnect the battery since service was closed. When she got home it continued to go off and she diconnected the battery and in the morning bokked a service appointment and dropped it off. The next day they called back and acknowledged the issue was with the drivers door but they couldn't find anything wrong after checking it. She picked it up and received another $100 bill from them and paid it. When she got home I called the dealership to ask why this wasn't covered under the ext warrenty. I was told thay they had no knowledge that I had one (though I just extended it the week before through them) and if I had one it would have been covered. I got a call from the service person the next day indicating that it would not be covered because even though they admitted there was an issue, since they could not find the cause, it wasn't covered. Needless to say I lost it on them. I called Nissan Canada who indicated they didn't even show me as the owner of the car and asked me to jump through hoops as well and I got nothing for my time and effort. So in short, they used to be good, then changed owners, have issues communicating internally and with customers for service, have no problems overcharging you and have identified some build issues (at least with the transmissions, 1 full service and 1 replacement in 80,000KM in 3 years). They may just of been having a bad month but I believe I have been overbilled before so be sure to check your bill when you get it. I know this will be the last Nissan I purchase or lease and I will think twice before bringing it to them in the future. More