Orangeville Chrysler Ltd

I got my used car from this dealership and Shamar my sales personnel was very helpful. When I took the car for test drive it had my name printed on a paper which was very personable, nice touch, it sure sales personnel was very helpful. When I took the car for test drive it had my name printed on a paper which was very personable, nice touch, it sure made an good impression on me! Danny the owner came to say hi, Alex and Joshua and Brad were all very professional. I can highly recommend this dealership and their service. The ownership paperwork and licence plate was rushed from Service Ontario Orangeville location, which helped with receiving my new car in no time! Thanks Shamar and everybody else making my car purchase experience excellent, I love my new car! More

Horrible experience . False advertising and promises . told me the truck I purchased had CarPlay then as I pulled off the lot realized they lied to me . False advertising and promises . told me the truck I purchased had CarPlay then as I pulled off the lot realized they lied to me . More

Awesome dealership! Shamar helped me find a vehicle I'm very happy with. If I could put more stars, I would! 👍 thank you orangeville chrysler Dodge Shamar helped me find a vehicle I'm very happy with. If I could put more stars, I would! 👍 thank you orangeville chrysler Dodge More

If I could rate the service department at this dealership a ZERO I would. I took my dodge ram 1500 into for servicing because the outdoor cab light kept flickering repeatedly on the dash and started to drain a ZERO I would. I took my dodge ram 1500 into for servicing because the outdoor cab light kept flickering repeatedly on the dash and started to drain my battery to the point where my vehicle kept dying. I figured I would take it to the dealership since they would be best at fixing the issue if there was a wiring problem. After hooking it up to the machine they determined it keeps flickering because the light bulbs were out. They put new bulbs in and gave it back to me saying the issue was fixed, charging me over 150$. I picked the truck up and it died in my driveway again the next morning. I took it back the next day and they then claimed it was because the button was getting stuck in the cab, causing the light to stay on but they didn’t have the part and it was going to be another 225. I drove out of the dealership and the engine light came on so I circled back and made a bit of a “scene”. One of the mechanics asked me what is wrong and I explained what happened. They said they would take a button off their rentals outside to see if it worked. Long story short it obviously didn’t fix the issue meaning they tried to charge me for something for no reason. They then said would work with me and get me a rental so I could go to work and would fix the wiring (the “new” issue) for free but it would be a few days because they’re really busy. They never called me after I left to get me a rental or fix the issue. They had the AUDACITY a month later to phone me that the button I clearly didn’t need was in and that my oil change was due. I told them on the phone I would NEVER come back here because of their crappy service. They just said “ok have a nice day” never asking what happened. I took my car to another shop and they told me it was just a battery issue that it is tripping the truck because it’s under 9 volts. They told me this is one of the easiest problems to fixed and asked me about random flickering lights/engine lights coming on without me telling them it happened. They also printed out the report and gave me a new battery. I’ve haven’t had any issues with my truck since. Thanks for ripping off a woman dodge. I would never ever recommend taking my vehicle here and never dealing with Eric the service person in my entire life. More

Horrible service. They low ball you for your trade in and then sell it for twice what they gave you for your trade in. I understand they need to make a little money bu They low ball you for your trade in and then sell it for twice what they gave you for your trade in. I understand they need to make a little money but 50% markup from the trade in offer is sickening. They use intimidation tactics to pressure you. will never use them again. More

I was told on Monday afternoon by the service advisor that my flat tire was covered under our. Gold … warranty, so I dropped it off on that night , went to pick it up on the Tuesday night, I had to pay f that my flat tire was covered under our. Gold … warranty, so I dropped it off on that night , went to pick it up on the Tuesday night, I had to pay for the repair, no phone call during the day to tell me I’d have to pay , I paid and took my truck the spare tire was in the box they didn’t even rehang it under the truck i, called the advisor Wednesday morning talked to him for 2 minutes and then he says he has another customer and would call me back in 5 minutes , that was 2 days ago lol More

Our sales lady Jade, was amazing! ! She went above and beyond to make us happy. We definitely would recommend her. The transition with trade in, and getting new truck was very smoot ! She went above and beyond to make us happy. We definitely would recommend her. The transition with trade in, and getting new truck was very smooth, everything was ready when we arrived. We were 4 hrs away, and she did everything to make sure we only had to make one trip. More

Cecil Macdonald/Lokker Love the Jeep brand we have 3 Thanks go out to service manager Kris Taylor and Chris Hilts for always making our service stays relaxed and informative. There type of commitment w Thanks go out to service manager Kris Taylor and Chris Hilts for always making our service stays relaxed and informative. There type of commitment will have us coming back another 10 years!!! More

Wow Looking at the reviews sure makes me wonder why we dealt there for 8 years. We went there In December 2013 to purchase a grand Cherokee Diesel. The salesman said they were not available. The dealt there for 8 years. We went there In December 2013 to purchase a grand Cherokee Diesel. The salesman said they were not available. The same day we went to Brampton and bought the Grand Cherokee diesel Summit there. Driving out of the dealership the first day, the car started chugging along. We had crossed 8 lanes of traffic, and had to return to the dealership the same way. Anyhow they fixed the problem. Since then we have dealt with orangeville Chrysler. There has been many recalls in this vehicle for one thing and another, but the worst was the Diesel engine breaking down after 106000km. There was about 3 weeks To go on the warranty, and the fight began. After 3 months of phone calls to FCA and Randy the service manager, they finally agreed to replace the engine. we asked them to replace all the hoses, which they didn’t do, and a hose went after 2 weeks, They did replace all the hoses under warranty at this point. Recently, with 50k on the new engine the oil cooler went. Orangeville said the part was 2 grand and installation 1700 bucks. We got the part from a dealer in England for 150 bucks, and had it installed. When they changed the engine, we think they put the old oil cooler back on the new engine otherwise why would it fail after 50k. With this episode we made many calls to Randy (now the manager) and sent a couple of emails to the owner of the service centre. On one of the recalls, they fixed the problem and we went to Orillia the next day the car broke down with the same recall problem Orangeville said they fixed it right, but it cost us 250 bucks the next day for the same repair. After our last episode, we got a call from Randy telling us to stay away from their service centre. After 8 years of putting up with them. We also had a warranty replacement for the lines in our dash cluster. That was never satisfied back in 2018 , I just gave up on that one. More

I would like to thank Chris Hilts for helping and taking care of my Jeep Wrangler , he took his time and making sure that everything’s is perfect!! care of my Jeep Wrangler , he took his time and making sure that everything’s is perfect!! More