Orangeville Chrysler Ltd

Cecil Macdonald/Lokker Love the Jeep brand we have 3 Thanks go out to service manager Kris Taylor and Chris Hilts for always making our service stays relaxed and informative. There type of commitment w Thanks go out to service manager Kris Taylor and Chris Hilts for always making our service stays relaxed and informative. There type of commitment will have us coming back another 10 years!!! More

Wow Looking at the reviews sure makes me wonder why we dealt there for 8 years. We went there In December 2013 to purchase a grand Cherokee Diesel. The salesman said they were not available. The dealt there for 8 years. We went there In December 2013 to purchase a grand Cherokee Diesel. The salesman said they were not available. The same day we went to Brampton and bought the Grand Cherokee diesel Summit there. Driving out of the dealership the first day, the car started chugging along. We had crossed 8 lanes of traffic, and had to return to the dealership the same way. Anyhow they fixed the problem. Since then we have dealt with orangeville Chrysler. There has been many recalls in this vehicle for one thing and another, but the worst was the Diesel engine breaking down after 106000km. There was about 3 weeks To go on the warranty, and the fight began. After 3 months of phone calls to FCA and Randy the service manager, they finally agreed to replace the engine. we asked them to replace all the hoses, which they didn’t do, and a hose went after 2 weeks, They did replace all the hoses under warranty at this point. Recently, with 50k on the new engine the oil cooler went. Orangeville said the part was 2 grand and installation 1700 bucks. We got the part from a dealer in England for 150 bucks, and had it installed. When they changed the engine, we think they put the old oil cooler back on the new engine otherwise why would it fail after 50k. With this episode we made many calls to Randy (now the manager) and sent a couple of emails to the owner of the service centre. On one of the recalls, they fixed the problem and we went to Orillia the next day the car broke down with the same recall problem Orangeville said they fixed it right, but it cost us 250 bucks the next day for the same repair. After our last episode, we got a call from Randy telling us to stay away from their service centre. After 8 years of putting up with them. We also had a warranty replacement for the lines in our dash cluster. That was never satisfied back in 2018 , I just gave up on that one. More

I would like to thank Chris Hilts for helping and taking care of my Jeep Wrangler , he took his time and making sure that everything’s is perfect!! care of my Jeep Wrangler , he took his time and making sure that everything’s is perfect!! More

Went into Orangeville Chrysler looking for a new vehicle, was introduced to the NEW Grand wagoneer and loved it, my salesperson Jamie was easy to deal with and a pleasure working with her, from explaining th was introduced to the NEW Grand wagoneer and loved it, my salesperson Jamie was easy to deal with and a pleasure working with her, from explaining the vehicle options to the test drive made the experience great. Had a noise issue the first week owning the SUV, called up Chris my service advisor and was told to come in immediately, between Chris and the service manager I’ve never experienced such customer service before, the service manager found the issue and corrected the problem within an hour. Can’t say enough about my experience dealing with all involved during my purchases. Would highly recommend Orangeville Chrysler for your next car. More

From the word go nothing but a great experience. Travis was very knowledgeable of the truck i purchased.I would highly recommend the dealership group. Travis was very knowledgeable of the truck i purchased.I would highly recommend the dealership group. More

What a great experience from the time I drove on to the lot. Professional and eager to help with a no pressure sales tactic. This was one of the best car buying experiences I have ever had. A huge thanks t lot. Professional and eager to help with a no pressure sales tactic. This was one of the best car buying experiences I have ever had. A huge thanks to Marina for the constant communication and updates, and for working everything about this around my unpredictable schedule. Kevin L More

Marina, and Daren were great help, and made buying my new truck a great purchase! Very happy to have them, great people.. Hailey Brodrecht truck a great purchase! Very happy to have them, great people.. Hailey Brodrecht More

We bought a used truck and 2 weeks later 2lights came on the dash with a “service electric braking system” message. They quoted us at $1100 plus tax for the repairs and generously (not) bumped it down to $9 the dash with a “service electric braking system” message. They quoted us at $1100 plus tax for the repairs and generously (not) bumped it down to $965 plus tax saying that was the best they could do. The manager never gave us the time of day and wouldn’t even speak with us himself. We just kept getting passed from one person to the next with no real solution. We wrote emails and left voicemails with managers and never heard back. So disappointed after spending so much money on a vehicle you think you can trust the dealership. Just another dealership that wants your money and doesn’t care about backing their products or customer service. More

I can't say enough of how impressed I was with the honesty, professionalism, and courtesy in the way I was dealt with concerning my used car purchase today.! In particular, my sales representative Ja honesty, professionalism, and courtesy in the way I was dealt with concerning my used car purchase today.! In particular, my sales representative Jaime Barrett was totally awesome to deal with and would buy another vehicle from her any day. Orangeville Chrysler is lucky to have her as a representative. I have dealt with many car dealerships over the years and would highly recommend these people. More