Ontario Chrysler Jeep Dodge Ram

A super big Thank You to all the staff who helped us to purchase our new 2013 Dodge Grand Caravan Crew. Rabih, Micheal and Joe (sorry if I forgot anyone) made us feel like family. Their fun, stress free an purchase our new 2013 Dodge Grand Caravan Crew. Rabih, Micheal and Joe (sorry if I forgot anyone) made us feel like family. Their fun, stress free and knowledgeable approach to selling made it a joy to shop there. We will definitely be returning to this location for all of our maintenance and car care needs. I had done my homework before we finally decided what vehicle and (to me) more importantly WHERE. I didn't want to be messed around by a dealer just wanting to make a sale, so I phoned to speak to them (and yes I phoned other dealerships). The friendly and funny yet no BS approach was exactly what brought me to Ontario Chrysler. After the purchase was complete, (taxes, warranty ect...) the price was STILL under MSRP!! I would most definetly recommend Ontario Chrysler Jeep Dodge to family and friends and will be returning here for our next vehicle. Overall experience 10/10!!!! Thanks again, Sandra and Shawn More

Last week I called Ayman Makawy to book an appointment to bring my Dodge Nitro in for brake service. When I called he quickly accommodated my schedule and ASKED when it was convenient for ME to bring my tru bring my Dodge Nitro in for brake service. When I called he quickly accommodated my schedule and ASKED when it was convenient for ME to bring my truck in. He then scheduled the appointment. I came in this past Monday and as soon as I entered the dealership everyone asked "May I help you?" I did not have to wait at all. Ayman took my car to the service department and made sure I had a tea to warm me up. Since it takes a little while for brake servicing the shuttle took me home so I didn't have to wait. I was impressed with the shuttle service as well. They were two shuttles so no one had to wait long and they came in to the waiting room to ask if anyone needed the shuttle service so you didn't miss it. Also, the shuttle vehicle was Clean! Once my vehicle was ready both the service department AND Ayman called me so I could have my vehicle back quickly!!! The shuttle service also called to let me know they were on their way to pick me up. Each time I come to the dealership for an oil change everyone is extremely polite, kind and helpful, especially Ayman. I highly recommend the dealership and Ayman Makawy. I purchased my vehicle through him and even though it was several years ago I still get first hand service every time I come there. Some dealerships forget about you once they've sold you a vehicle but that is not the case with Ayman. Once you're his customer you are always his customer and he will make sure you're happy with your purchase or even if you're just coming in for an oil change. Thank you Ayman!!! I know my vehicle is in GREAT hands with you and it's running perfectly because you take the time to make sure every thing is taken care of for me. More

There are not enough words to adequately describe how pleasant was my new "Black Baby" experience... which translates into the purchase of my new 2013 Grand Cherokee Overland. I introduced to Ayma pleasant was my new "Black Baby" experience... which translates into the purchase of my new 2013 Grand Cherokee Overland. I introduced to Ayman by a close friend which would not stop raving about how great his experience was at this particular Jeep dealership, and all because of Ayman's existence there . I second every word Moe mentioned "kind, friendly, helpful, extremely professional and patient even with someone as impossible as I am ... smiles. Thank you for all your tremendous help Ayman Makawy! Pardon me while I faint. I just finished experiencing the best customer service. This was at Ontario Chrysler Jeep Dodge! And For The Ones Don't Know: "The Grand Cherokee's just not the same. In terms of performance, that's an amazing development, because the slow progress Jeep had made toward civilizing the Cherokee took a huge leap forward with the 2011 model. Unchanged for the most part since then, this latest Grand Cherokee has a newly fluid feel on pavement that completely masks the considerable toughness and rugged ability baked into its hardware. Ride quality and steering have been vastly improved, to the point that the Grand Cherokee can have the soft-touch sophistication of a crossover. At the same time its four-wheel-drive systems hit the sweet spot of usability for casual off-roaders, but on-road drivers get even more attention. This might be the first Grand Cherokee that feels better on pavement than off, though the most advanced versions can still clamber over boulders and logs like they're about to be made into fur coats". -- More

Gord was great to work with. He was open and honest, and straight foward (all that you would want in a car salesman). Even after the deal was complete Gord followed through on ensuring we would recieve our straight foward (all that you would want in a car salesman). Even after the deal was complete Gord followed through on ensuring we would recieve our Bluetooth Headsets that were missing from our newly purchased vehicle. You should ask for him by name! Terry More