Ontario Chrysler Jeep Dodge Ram

great customer service ...as soon as we entered the dealership, we were approached by a friendly sales rep (Mike Kakish) He was quickly able to direct me to the vehicle tha ...as soon as we entered the dealership, we were approached by a friendly sales rep (Mike Kakish) He was quickly able to direct me to the vehicle that I was interested in. From that point on our buying experience was very smooth. We will continue to use Mike for future purchases with Chrysler.... Thanks Mike ! We love the Jeep! More

Extra Mile Raymon really worked hard to make the deal work. Great guy. I would recommend him to anyone. The other people I met throughout the sales process were Raymon really worked hard to make the deal work. Great guy. I would recommend him to anyone. The other people I met throughout the sales process were also good. More

Great experience! We dealt with Constantine and he was great! Not pushy at all and very reasonable. Always available to talk and never felt rushed. Working with the fin We dealt with Constantine and he was great! Not pushy at all and very reasonable. Always available to talk and never felt rushed. Working with the finance department was a bit difficult. Overall, our sales experience was great and id definitely recommend Constantine to others. More

My first canadian car In search for my first canadian car, I got to this place because I saw the ad on their website. The person that served me seem to have a good understa In search for my first canadian car, I got to this place because I saw the ad on their website. The person that served me seem to have a good understanding of how to deliver a selling service to customers. He gave all of the answers needed and guided me through the whole process with no worries. I definitely would recommend to work with Raymond to any of my friends. Nice and satisfying experience after all. The financial manager was great and competent as well. The right place for my first car shopping in Canada More

Great prices, and great service All the sales people are very friendly and are not pushy. Walid let us take a look around to see what we wanted and then when we were ready he let us All the sales people are very friendly and are not pushy. Walid let us take a look around to see what we wanted and then when we were ready he let us take the car out for a test drive. He talked to the owner about taking my car for a trade in (sight unseen) and the deal was made. More

Right truck for the right price Salesmen was good and freindly seem to know what was on hand. Used sales manager tries to screw with thing he has no control over, but the finance guy Salesmen was good and freindly seem to know what was on hand. Used sales manager tries to screw with thing he has no control over, but the finance guy Tinu fixed evrything the sales manager could. lol Over all it was a good experiance and would use this dealership again in a heart beat. More

Great Salesman I feel that Nick treated me with honesty and class. He was informative and realistic on prices and information on financing my car. Nick also found I feel that Nick treated me with honesty and class. He was informative and realistic on prices and information on financing my car. Nick also found the time to inform me on all aspects of the vehicle. I would definitely come back to this dealership and refer Nick to my friends and family. More

Amazing service Bob, Matt and Tinu treated with an amazing service and answered all my questions I had. I couldn't ask for anything more. I will definitely recommend Bob, Matt and Tinu treated with an amazing service and answered all my questions I had. I couldn't ask for anything more. I will definitely recommend them to all my friends, there knowledge and professionalism was top notch. Thanks again guys More

Anthony is the best! Ontario Chrysler has been servicing my car since I moved to the area. Anthony Italiano has been my service advisor from day one....he knows my car bet Ontario Chrysler has been servicing my car since I moved to the area. Anthony Italiano has been my service advisor from day one....he knows my car better than I do. Anthony always goes out of his way to be sure my 300C is in the best running condition and for a fair price. He always checks with the warranty company for any work they might cover. I have complete trust in his opinion and follow his advise. The detail shop does fantastic work. They go above and beyond, by touching up chipped paint and cleaning trunk/door jam areas. The shuttle service is convenient and reliable. The entire team is friendly and care for my car as if it were their own. It is a pleasure doing business with your company....it's the people that set you apart from the rest. Thank you. More

Started off great, ended just as we expected...Sadly We went to this dealer as it came highly recommended by a few people that we knew. My husband went in during the week as we had attempted to get the We went to this dealer as it came highly recommended by a few people that we knew. My husband went in during the week as we had attempted to get the pricing for the vehicle we wanted at another dealership but never got what we wanted. Walid was very helpful to my husband guaranteeing that he would only give us the information that we wanted and that we wouldn't be in the dealership longer than we wanted. So he made arrangements to go back on a Saturday morning. We arrived at the dealership on the Saturday morning around 10:30am and were met by Walid he then proceeded to show us the vehicles we were interested in, he took us on approximately 5 road tests, once it was decided that we wanted to purchase two Dodge Journey's one the CVP and the other the Zing in to Spring Special we sat down to talk numbers. I offered to tell him what we could afford bi-weekly but he didn't seem interested in hearing it. After over 45 mins he came to us with a number which was double my amount, I told him, he went back and tried to lower it, the dealership was not willing to budge much. After an additional 45 mins we told him that we needed to leave as our child was hungry and we needed to think. He asked us to give him another chance to try to get the number lower again we had to wait. Finally he came back gave us another number and we told him that we had to think about it and would be back shortly. We decided to only go with one Journey and advised Walid of this upon our return. He was able to get the Journey for the number we wanted to pay after going back and fourth multiple times to the sales manager. After this came the sign on the dotted line...... we were taken to reception to process our "deposit" which we were advised would be returned to us by cheque within 2-3 days of picking up the vehicle. We were then taken to the finance managers office and Walid was off to start another sale. In the finance managers office we were met with a whole other list of items available for us to add to our vehicle price. I found that at this point things became more of a "hard sale" and it was very frustrating. Finally the finance manager listened to me and help us get the "extra warranty" (for minor dents ect) at a reasonable price. We signed on the dotted line and finally left after being in the dealership there for almost 6 hours (much to my dismay), just a side note....the finance manager never told us how much we were being offered for our trade in, yes we should have asked but at this point we were so tired we just wanted to go home. It turned out that they were truly ripping us off when it came to our trade in and we were better off keeping our van and selling it privately. Which is exactly what we did. Things seem to go downhill from this point. On Monday morning we were told we were "approved" only to be told that they mixed up the files and that it hadn't come back yet. Question is...how did you mix it up? is there a person who was purchasing a Dodge Journey with the exact same name at the exact same time? I doubt it highly since, but anyways we again waited. Finally around 3 pm we were told it was approved for real this time and that our vehicle wouldn't be ready for pick up till the next afternoon. My husband went into to pick up the vehicle on the Tuesday, he was told we would receive our refund cheque within one to two days. After leaving multiple messages (none returned) we finally were called on Tuesday of the following week to let us know our cheque was ready for pick up and at reception. My true feelings about this dealership and sales people is while they are very knowledgeable and patient prior to you signing on the dotted line, once they have your signature they don't have the time of day for you. Which is truly sad as we will be in the market to purchase a second and possibly a third car in the next 6-12 months. I am not sure if I can honestly say i will go back to this dealership. Given that it is far from my home and the level of service we received after signing, i think i will give my business to another dealership. They would have to have a serious deal or special on for me to go back to them. More