Ontario Chrysler Jeep Dodge Ram

Poor service and communication March 1 we requested the rear window of our Grand Caravan be replaced after the van had been broken into. The service tell told us it might be a week March 1 we requested the rear window of our Grand Caravan be replaced after the van had been broken into. The service tell told us it might be a week to get the glass replacement in. Said window made it so we could not open one of the rear doors, and we asked them to fix this along with our oil change at the time. They did not. Thinking it was only to be a week, I let it go. No call regarding the part was received after a week, nor two, nor even three. April 1 I called and left a message for our service attendant to follow up. He did not. After a couple other attempts, I talk to the service manager on April 30. He's very apologetic and says the glass has yet to arrive. He then offers a discount on the part and a severe discount on the labour to appease us. He says he will call us in a week or two when it arrives. Fast forward to June 3 after no call backs from the service manager since April 30. I call back and he is on vacation. Showing to the next manager up, they pull a window off a used vehicle and finally replace the broken window. Then they charged us full price for labour. I'm 30 years in customer service, and this place has no clue what that means. I will not go back and I would never recommend you go there, period. Find someone qualified who wants your business. More

Excellent Service Wasif was very helpful and kind when finding a new car for me. I tend to be very picky and he was extremely patient with me while I looked at multiple Wasif was very helpful and kind when finding a new car for me. I tend to be very picky and he was extremely patient with me while I looked at multiple cars over multiple days. They were able to help me get within my budget without making me feel bad. It was not the make of the car I came in looking for but turns out Wasif knew me better than I knew myself because this car is better than I would have ever thought. More

Exceptional Service Wasif was extremely helpful in our car search. If you’re looking for exceptional service he’s your man. He wasn’t pushy at all and made sure to meet o Wasif was extremely helpful in our car search. If you’re looking for exceptional service he’s your man. He wasn’t pushy at all and made sure to meet our asks. More

Humblest guy Constantine is a true humble person. You know the commission he makes isn't going to waste. Any problems I give him a call and he's happy to hear from Constantine is a true humble person. You know the commission he makes isn't going to waste. Any problems I give him a call and he's happy to hear from me, even though I just met him while purchasing a car. It was fast too. Great guy, Roger.F More

Bought truck. Good service We bought a truck from him so far and had a really good experience with him. 10/10 would buy more vehicles in the future We bought a truck from him so far and had a really good experience with him. 10/10 would buy more vehicles in the future More

Great sales experience, two thumbs up! My husband has bought two Rams from Ontario Chrysler, and I've just bought my first. Moin Shaikh was great to deal with, and compassionate about my n My husband has bought two Rams from Ontario Chrysler, and I've just bought my first. Moin Shaikh was great to deal with, and compassionate about my needs. Robert Bush did the financing and was very knowledgably and easy to talk with. Thanks Robert! I highly recommend this dealership, and Moin as a salesman. Thanks Moin! More

BEST SALESMAN EVER!!! I have been financing automobliles for over twenty years and have never had service superb as when dealing with Ayman. He is very knowledgeable and h I have been financing automobliles for over twenty years and have never had service superb as when dealing with Ayman. He is very knowledgeable and honest. Which is hard to find now a days especially in the auto industry. He actually made me feel quite sure about the proper purchase to make. He didn't rush me and was very patient. This was very important to me in making such a huge investment. He suited us with exactly what our family needs were. We ended up purchasing two vehicles. He deserves five stars hands down!!!! If your looking for a vehicle go to this dealership and ask for Ayman. He wont steer you in the wrong direction. More

Easy buy I utilized an internet search for a used Diesel Ram truck to add to my companies fleet and had left an inquiry to a trucks availability for Moin Sh I utilized an internet search for a used Diesel Ram truck to add to my companies fleet and had left an inquiry to a trucks availability for Moin Shaikh. He responded quickly and with full detailed answers. He went as far as sending me pictures along with the information. The truck was an excellent deal and was a seamless purchase. I will keep both Moin and Ontario Chrysler in mind for my next purchase. More

#1 Dealership Ehsan at Ontario Chrysler on dixie is the best. With plenty options he worked with me and got me exactly what I was looking for. He was very patient a Ehsan at Ontario Chrysler on dixie is the best. With plenty options he worked with me and got me exactly what I was looking for. He was very patient and welcoming. I will be definitely buying all my future vehicles with him. More

John Walker and Usman Akbar, John Walker and Usman Akbar were an excellent team to work with, they explained in great detail all features and options that I had when I purchased m John Walker and Usman Akbar were an excellent team to work with, they explained in great detail all features and options that I had when I purchased my vehicle. I was given a detailed tour of the vehicle by John and he answered all my questions. Usman had all the paperwork ready for when I came into the dealership, this saved me a lot of time, he explained different options and choices that I could take as well as answering and explaining all the answers to my choices or questions. Excellent job by both employees, made my part very easy and enjoyable. Barry McKinlay More