Ontario Chrysler Jeep Dodge Ram

Horrible I live in Mississauga too, I work for an insurance company and I had received a call from a mutual client who need the insurance asap, they did not ha I live in Mississauga too, I work for an insurance company and I had received a call from a mutual client who need the insurance asap, they did not have the lien holder on hand and I did not know the name of the salesperson who had the financing information for the client. First of all , when Usman got the call from me he COMPLAINED about how finance kept getting paged from the front desk, not my problem, I had to call 3 times prior and got hung up on and got a voicemail twice!!!! Second of all, if you have an urgent request and you COMPLAIN that your system is down, not my problem either, you get it from someone who is available then! get of your high rocker sir! Third, you do not get to say go get the customer to look for a sales agreement and find out who the sales person was and call us back, Fourth, you are someone who couldn't care less I will make sure to see who else I can escalate this too, hopefully Jeep and whoever I can get a hold of, never in my life have I ever faced such bad service from a dealership. Just cause I am at an insurance company does not give you the right to treat others like that More

Best experience ever.Joe was patient and Best experience ever.Joe Perri was patient and understanding.Made sure everything was working before I left.Showed me how to use everything on dashboa Best experience ever.Joe Perri was patient and understanding.Made sure everything was working before I left.Showed me how to use everything on dashboard.Honest in every way.I strongly suggest this dealership to everybody. More

LOUSY WORKMANSHIP I purchased my 2011 Dodge Charger RT used in the summer of 2016 at Team Chrysler in Mississauga. Car was in great shape and was well worth the money p I purchased my 2011 Dodge Charger RT used in the summer of 2016 at Team Chrysler in Mississauga. Car was in great shape and was well worth the money paid. I was offered a Rust Protection warranty for 5 years which seemed like a good idea at the time. Just over a year later I unfortunately found rust on the doglegs on both sides of the vehicle which is in between the back door and the rear wheel. I felt fortunate that I had purchased this coverage. Team Chrysler said to bring it to Ontario Chrysler as they take care of this type of bodywork. I requested to have the rubber shield strips replaced because they were caked with rust. It was explained to me by advisor 2214 that these can be cleaned up and re-used, It was also explained to me that this was an on going issue with the Charger to get rust in this area. I was told it would be fixed and I wouldn't have to worry about it anymore. Less than a year after this repair I noticed some bubbling paint in this area, I pulled the rubber strips off to find the rust in worse condition than before the repair. I brought the car back to Ontario Chrysler and after a lengthy conversation with Advisor 2214 at the shop was told that now they would fix the issue permanently. I was told to wait until the panels came in and they would call to book an appointment to do this work, No one ever called. Here we are in 2019 still dealing with this same issue. For the past month I've been initiating contact with this same advisor who postpones the repairs each week with a different excuse (no loaner car at this time, understaffed, he will be on holidays and would like to be there to oversee the work). If this work was done right the first time we wouldn't be in this predicament. In hindsight, I should have not taken the "warranty" and given that money to a reputable bodyshop that does the job right the first time. I'm extremely disappointed and frustrated that I have to chase these people down and then trust that they will do the work properly (that's even more stressful). Feels like a game where the goal is to run you around in circles till your warranty expires. More

Matt was so helpful and knowledgeable when helping us pick our van. Our experience was easy and pleasant. Thanks for all the help again. Thanks pick our van. Our experience was easy and pleasant. Thanks for all the help again. Thanks More

Stress Free Experience Was in the market in finding a new vehicle... told him what we were looking for and he did really good to explain everything to us. He was very friend Was in the market in finding a new vehicle... told him what we were looking for and he did really good to explain everything to us. He was very friendly and professional and gave us a good deal when helping trade in our old vehicle. Thank you! More

Shawn was very patient and really took the time to figure out what car I wanted and helped me with a good payment plan. Would go back to him and recommend him to my friends and family as well! out what car I wanted and helped me with a good payment plan. Would go back to him and recommend him to my friends and family as well! More

Exceptional Experience!!! Shawn provided us with amazing buying experience. Shawn was very knowledgeable when assisting us with our purchase, and was able to get us maximum tra Shawn provided us with amazing buying experience. Shawn was very knowledgeable when assisting us with our purchase, and was able to get us maximum trade in value. Would definitely recommend Shawn to a friend and Ontario Chrysler! More

Grand Cherokee I would recommend Matt and Ontario Chrysler as my purchase was a great experience. We got exactly what we wanted and will be doing business we them I would recommend Matt and Ontario Chrysler as my purchase was a great experience. We got exactly what we wanted and will be doing business we them again. Thank you for the great service. More

Great service!! Shawn helped me find the car i was looking for and got me a great deal on my old car! He, worked within my budget and got the deal done in a pretty go Shawn helped me find the car i was looking for and got me a great deal on my old car! He, worked within my budget and got the deal done in a pretty good time. Definitely going to be bringing my business back to Ontario Chrysler. More

Had a great shopping experience here with Ed Shore. He showed me a bunch of different trucks and options so I could eyeball their differences and was effective in demonstrating my features. Very pleased w showed me a bunch of different trucks and options so I could eyeball their differences and was effective in demonstrating my features. Very pleased with the whole ... well everything, thanks Ed! More