Ocean Park Ford Sales Ltd

I was booked in for a list of iteams. I was booked fir first think in the am, I dropped my truck off the day before so the dealer would have the truck the hole day. They fixed my nav and back up alarm and first think in the am, I dropped my truck off the day before so the dealer would have the truck the hole day. They fixed my nav and back up alarm and ordered me a chrome running board, but didn’t have time for my door lock issue. I was told they would do the door locks when the running board came in. I got a call a week later and was asked if they could have my truck for 2 days to do all my doors for the locking issue when cold. I was unable to give them the truck for 2 days as they didn’t have a loaner car available I was told. I made arrangements to drop of truck night before and they told me they would do the drivers door first as it is the worst and get as many done as they could. At the end of the next day I went to pick up my truck and was told they can’t do the doors because the can’t fault it right now? I told them from from the start it only does it in cold and was booked 2 times to be done, never being told they couldn’t fault and they wanted truck for 2 days. I asked why the change in plan and what am I to do and was told I have to wait and show them the problem when it happens even know I have on file them fixing previously and I got a recall letter that we talked about. I told them I called last winter and they couldn’t get me in they were to busy and I just get told to let my truck run with remote start till doors defrost to open. There is more I can say but this is the jist of the problem. I guess I will wait and hope I can get the truck to them so they can see it happen although to get it there I will have to let run till it defrosts and then when there they will again not be able to confirm the issue!!! More

I love the dealership, all the departments are great, very friendly and always very helpful! They squeeze you in if you have a problem and get you on your way fast. very friendly and always very helpful! They squeeze you in if you have a problem and get you on your way fast. More

Kathy and al went above and beyond to help me out and there service is exceptional there service is exceptional More

Ocean Park ford has been our dealership of choice for the last 18 years. Thier hard working and courteous staff goes over and behond in meeting your needs. last 18 years. Thier hard working and courteous staff goes over and behond in meeting your needs. More

These guys are great. A customer for over 30!years, and I am always more than satisfied with their service! am always more than satisfied with their service! More

The best Ford service I’ve experienced. On time,good service experience,friendly,fair price, Definitely be back, Thanks Eric and crew. A pleasure to deal with you service experience,friendly,fair price, Definitely be back, Thanks Eric and crew. A pleasure to deal with you More

Service was just what I expected. Vehicle was clean. Rides to and from was very nice. Hana was a delight. The price was less than I expected. Rides to and from was very nice. Hana was a delight. The price was less than I expected. More

John was very thorough explaining the work being done to my vehicle. I appreciated the time he took with me. Alvin did the recall and was very informative and showed me what was being done with the brake my vehicle. I appreciated the time he took with me. Alvin did the recall and was very informative and showed me what was being done with the brake fluid exchange. Thanks for the good work. I will be bringing my car back to Ocean Park for service in the future and recommend to friends and family. More

Great service on my recent visit to Ocean Park Ford to have recall work done. Staff were very courteous, friendly and efficient. A great experience. have recall work done. Staff were very courteous, friendly and efficient. A great experience. More