Ocean Park Ford Sales Ltd
Surrey, BC
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619 Reviews of Ocean Park Ford Sales Ltd
Service Advisor, "John Truter", provides excellent customer service, knowledge, and is a pleasure to deal with, each and every time I take my vehicle to, "Ocean Park Ford", for regular maintenance. customer service, knowledge, and is a pleasure to deal with, each and every time I take my vehicle to, "Ocean Park Ford", for regular maintenance. More
My 3 year old (and 3 months) truck had paint peeling from the roof but it fell outside of the warranty by 90 days which is ridiculous for such a catastrophic failure of the paint. I didn't get the feeling th the roof but it fell outside of the warranty by 90 days which is ridiculous for such a catastrophic failure of the paint. I didn't get the feeling that the dealership were advocating for me with Ford Canada so I took the issue directly to Ford. The dealership insisted on using their own contracted body shop and the first attempt at re-painting was a joke so it was sent back for another go. When it eventually came back from the paint shop I ended up paying 50% of the cost with Ford. It was fairly clear that I was upset about this so when I came to collect the vehicle from the dealership I paid my bill and was handed the keys. No one bothered to leave the building and come and show me the work that had been done or offered any assurances about the work that had been carried out. In summary, I'm done with Ocean Park Ford and will never buy another Ford. More
They are very efficient and courteous,friendly down to earth explaining what is needed attention now and what they can do next service or season? Almost enjoy going there too give my hard earned dollars � earth explaining what is needed attention now and what they can do next service or season? Almost enjoy going there too give my hard earned dollars 💸 away?! ✅ More
Brad is excellent and went over and above to make sure we got what we wanted. Krishne is friendly and efficient in getting the financing sorted out. Insurance is on site, again friendly and efficient service got what we wanted. Krishne is friendly and efficient in getting the financing sorted out. Insurance is on site, again friendly and efficient service. Great experience over all. More
Had a great experience while purchasing my car. Ian was very helpful and made the whole process very smooth and easy. I would’ve liked a better interest-rate and maybe a five year term instead of four, but very helpful and made the whole process very smooth and easy. I would’ve liked a better interest-rate and maybe a five year term instead of four, but as a automotive sales and leasing consultant myself I know that was out of Ian‘s hands and he did the best he could for me. Would definitely recommend Ian and Ocean Park in the future. More
John Truter provided quick and efficient service on my recent recall. He has in the past been very helpful overcoming several mechanical problems as well as providing additional personal assistance to th recent recall. He has in the past been very helpful overcoming several mechanical problems as well as providing additional personal assistance to this senior customer. More