Ocean Park Ford Sales Ltd

We scheduled an appointment to have our CMax serviced. This would have been a fairly expensive service as we had a number of issues to address. In the past the service department has provided a ride bac This would have been a fairly expensive service as we had a number of issues to address. In the past the service department has provided a ride back to our home, a distance of 10km, while the service is performed. Today they refused to do this. They claimed this was due to the price of gas. I figure the cost of gas to the dealership would have been less than $3.00. We will no longer be having our vehicle serviced here nor will we consider purchasing another vehicle from this dealership. More

Wed. , May 10th, 2023 - Consistency is the word that comes to mind in my experience with Ocean Park Ford. . My appointment was booked in advance and upon , May 10th, 2023 - Consistency is the word that comes to mind in my experience with Ocean Park Ford. . My appointment was booked in advance and upon my arrival the consummate professional, John Trutter, Service Advisor, received my car and arranged for a courtesy shuttle service with the personality-plus driver named Cleve. Carl in Parts was willing to drive me if my schedule required a ride immediately. Who could ask for more attention? But wait. My welcome to Ocean Park Ford didn't stop there. Phil Jessa, the General Manager, spotted me talking with John Trutter and walked over, extended his hand and greeted me. He didn't need to do that. I hadn't 'spotted' him. He just took the opportunity and the initiative to come over and speak to me. That's what sets Ocean Park Ford apart from other Dealerships and quite frankly, most businesses. Their sincere professional warmth and extraordinary Customer Service. All of the shop work required was, as always, handled efficiently and expertly. This firm deserves a 5 Star Plus Rating all of the time. More

Knowledgeable friendly staff, great service, I highly recommend them. I travel an extra 30km to use this dealership. recommend them. I travel an extra 30km to use this dealership. More

Friendly staff who went out of their way to get my vehicle repairs done faster than they advised me it would take. vehicle repairs done faster than they advised me it would take. More

Once again Greg and Ramon were great both in servicing our car and explaining any details regarding our Ford Fusion Hybrid.Great service at Great prices.We could not be happier,eh,Derwyn. our car and explaining any details regarding our Ford Fusion Hybrid.Great service at Great prices.We could not be happier,eh,Derwyn. More

Absolutely Fantastic Dealership. Know what they are doing and so knowledgeable. They care about their customers and make the experience stress free. I just purchased a 2023 Ford Bron Know what they are doing and so knowledgeable. They care about their customers and make the experience stress free. I just purchased a 2023 Ford Bronco Sport Heritage and couldn't be happier. Love my new Ford and thank you Ocean Park Ford. More

It was my first time to this dealership and I got a great service from the staff and yes I purchased ford bronco sports suv and I am very happy that I chose this dealership. Thank you Lila Singh service from the staff and yes I purchased ford bronco sports suv and I am very happy that I chose this dealership. Thank you Lila Singh More

Great staff, always friendly and helpful. My truck is always ready when they say it will be . Honest feedback with no sales pressure. My truck is always ready when they say it will be . Honest feedback with no sales pressure. More

The staff were friendly but the day I was in they were short staffed in the service department so the wait time was longer than expected. Also, I found out my truck needed more work done than I anticipate short staffed in the service department so the wait time was longer than expected. Also, I found out my truck needed more work done than I anticipated so I wasn't thrilled about that. Thankfully there is a shuttle service and I was able to do some shopping. It was a long and expensive day but the staff was delightful. More

Don was my salesman for my purchase of a gt mustang. He is very easy to deal with and doesn't pressure you. It was a good experience with all at this dealer . Thanks guys keep up the good work He is very easy to deal with and doesn't pressure you. It was a good experience with all at this dealer . Thanks guys keep up the good work More