Oakville Toyota

He was very unprofessional, do not really care about other's time. He did not feel like he had made any mistake. I would say, they should understand the value of someone else's time. other's time. He did not feel like he had made any mistake. I would say, they should understand the value of someone else's time. More

John Koo helped me with looking for a 2019 Yaris with low Km and no accidents. He found me just what I was looking for in short order. The transaction was seamless, great service. I would highly recommend Jo Km and no accidents. He found me just what I was looking for in short order. The transaction was seamless, great service. I would highly recommend John and the team at Oakville Toyota. More

Haseeb Babar was excellent. He was patient, friendly and informative. He treated all our questions with respect. We hadn’t bought a new car in 13 years and we were dreading the whole procedure. He made it a informative. He treated all our questions with respect. We hadn’t bought a new car in 13 years and we were dreading the whole procedure. He made it all happen very easily. Give Hume a call! More

It was worth to wait for such professional and understanding service when we purchased ares new Rav4. We knew what we wanted but John made better. There was no hassle and representation was spot o understanding service when we purchased ares new Rav4. We knew what we wanted but John made better. There was no hassle and representation was spot on. If anyone say "I'm thinking to buy the Toyota" I say "I know The Guy!" Awesome experience and wife was happy too. More

Thanks Burt for such an amazing service and taking time to show me around the car and making sure I was truly satisfied and happy. to show me around the car and making sure I was truly satisfied and happy. More

Excellent service! Just bought new Camry, Haseeb Babar was very professional and polite and helped us to choose the right car and gave great deal. Great service! Sandeep Dhillon was very professional and polite and helped us to choose the right car and gave great deal. Great service! Sandeep Dhillon More

Best Toyota Dealer... I tried 2 different Toyota Dealer in Ontario and Toyota Oakville is better than others by far (They are very Professional, attention to details is amazing and much more) Ask for Geor in Ontario and Toyota Oakville is better than others by far (They are very Professional, attention to details is amazing and much more) Ask for George (Lease Manager) he is one of the best Lease Manager you can deal with.. Highly recommend More

Haney AzabHaney was an excellent Advisor for my Haney Azab Haney was an excellent Advisor for my purchase of my Rav 4. He took the time to get me a deal on the vehicle. Thanks alot Haney. V Haney Azab Haney was an excellent Advisor for my purchase of my Rav 4. He took the time to get me a deal on the vehicle. Thanks alot Haney. Vince VE More

Hany Azab displayed tremendous product knowledge.He was patient and persistent to insure we got the right vehicle. Excellent attention to detail when we arrived and drove vehicle off the lot.Thank you Hany patient and persistent to insure we got the right vehicle. Excellent attention to detail when we arrived and drove vehicle off the lot.Thank you Hany, from Elizabeth and Errol More

Frustrating amount of run-around and zero resolution I have a 7-month old Toyota Highlander and purchased an extended warranty on the car - I love my car, but recently there was a fluke issue with the st I have a 7-month old Toyota Highlander and purchased an extended warranty on the car - I love my car, but recently there was a fluke issue with the strut on the tailgate that came off the door and swung out and cracked my taillight. I took this to Oakville Toyota - which is the closest dealer to my house (I bought the car in Brantford, but was choosing to use Oakville for my service needs). Shem, the service manager I was assigned, said they could not understand how the strut came off, but that was fixed, but the taillight breakage was not covered by my extended warranty, even though they understood it was not my fault, but he was worried the light would have issues because water could get in - and said, "I spoke to my manager and he would give you a discount on the $550 light." I pushed back and they should cover it and he asked if I wanted them to fight Toyota to get them to honour the warranty. I said yes. He said I had to call back to tell them the next day to tell him what I wanted to do which I said would not change - I wanted it covered under my warranty since it was an issue I did not create, but one caused by a malfunction with the strut. I called back the next day saying that again and he said, you need to call Toyota Canada yourself to make my case. I called Toyota Canada and they explained everything and their respose was that it was not up to them -it was a the discretion of the dealer and they would listen to the dealer about covering the light. When I phoned Shem back and told him that, he sounded shocked that that was Toyota Canada said it was at the dealer discretion and said, "Ok - I will call you back." That was 6 days ago and I have heard nothing from him. I spoke with another dealer and they said they couldn't believe that I was asked to call Toyota Canada. This is a brand new car with an issue that had nothing to do with me and this Oakville service manager acknowledged it and yet they are trying to get someone to pay for the labour rather than honour the warranty. It is completely short-sighted because now, I will drive further to get my vehicle serviced rather than go to this dealer that has zero regards for customer service. More