Oakville Toyota

Dealership does not honor ECP-Platinum US/CA Coverage Purchased a 2016 4Runner SR5 from Oakville Toyota in November 2016. I purchased a 84 Month/200K ECP-Platinum extended coverage that could be used any Purchased a 2016 4Runner SR5 from Oakville Toyota in November 2016. I purchased a 84 Month/200K ECP-Platinum extended coverage that could be used anywhere in US/CA. Dealer provided paperwork clearly stating 8 oil changes are included with this plan. I emailed the dealership before my first service (8K) to validate that I was entitle to 8 free oil changes and they confirmed this. They are now defaulting on this agreement an indicating I am only entitled to 4 oil changes (done at any Toyota Dealer). Toyota Canada's website clearly states 8 Oil changes are included. I have no choice but to warn other purchasers that this dealership does not honor business agreements. Not only does the dealership not honor what they sold me - Toyota Canada is the same. More