Oakville Toyota

Excellent Customer service rep was polite and veey knowledgable about products and vehicle.would recommed service department to othets. Price was veey reasonabl Customer service rep was polite and veey knowledgable about products and vehicle.would recommed service department to othets. Price was veey reasonable but took a little longet than i expected. More

Great van great dealer I've been looking for my Sienna for over three months now since our old one was written off. I found one at Oakville Toyota and went in and bought the I've been looking for my Sienna for over three months now since our old one was written off. I found one at Oakville Toyota and went in and bought the van. From point of sale Anis took care of us from test driving to delivering the van. Davood in detailing dept. made this van look better then new. Awesome experience. Jaqi in credit was helpful and returned my calls and kept us informed. Definitely will buy again from these guys. Even the general manager was involved and did everything we asked him to do. Small issue on delivery (lug key missing) service dept. jump in and had it replaced within 5 mins. Thanks guys keep up the great service. More

The worst place for sales and service I have had the worst experience dealing with this dealership. Once I met with the owner and found him to be extremely professional. I went I have had the worst experience dealing with this dealership. Once I met with the owner and found him to be extremely professional. I went there several times in an attempt to buy three cars. It seemed that the employees including GM Mr. Khan were there to fail this dealership. With worst customer service from sales to service. All three times I ended up buying all my vehicles from different dealerships. I BEG YOU ALL PLEASE NOT EVEN GO NEAR THIS DEALERSHIP More

Dealership does not honor ECP-Platinum US/CA Coverage Purchased a 2016 4Runner SR5 from Oakville Toyota in November 2016. I purchased a 84 Month/200K ECP-Platinum extended coverage that could be used any Purchased a 2016 4Runner SR5 from Oakville Toyota in November 2016. I purchased a 84 Month/200K ECP-Platinum extended coverage that could be used anywhere in US/CA. Dealer provided paperwork clearly stating 8 oil changes are included with this plan. I emailed the dealership before my first service (8K) to validate that I was entitle to 8 free oil changes and they confirmed this. They are now defaulting on this agreement an indicating I am only entitled to 4 oil changes (done at any Toyota Dealer). Toyota Canada's website clearly states 8 Oil changes are included. I have no choice but to warn other purchasers that this dealership does not honor business agreements. Not only does the dealership not honor what they sold me - Toyota Canada is the same. More