Oakville Toyota

Winter tire swap plus I've given a decent rating as the customer service people do the best they can. They spotted leaking acid from my battery so ended up getting a new ba I've given a decent rating as the customer service people do the best they can. They spotted leaking acid from my battery so ended up getting a new battery hopefully saving me from breaking down in the winter. The customer service people are excellent, particularly Manny and Roger. My only concern is the pricing for tires and the swapping. It is not competitive with others so I am paying additional costs for balancing and alignment each time that I wouldn't be paying in other places i.e. Costco. Hence am unlikely to buy tires from you again. More

Efficient and accommodating Lakshy Gupta the Sales Rep did a great job understanding my needs, and he went to his supervisors to make sure that all the extras are looked after. Lakshy Gupta the Sales Rep did a great job understanding my needs, and he went to his supervisors to make sure that all the extras are looked after. Mr. Emad Barsoum the Sales Manager was very helpful and was able to address my concerns and support with data to help me decide. More

overall good experience Staff were friendly and helpful. No complaints whatever about them. Major complaint was how busy it was and length of some waits--eg. 15 minutes st Staff were friendly and helpful. No complaints whatever about them. Major complaint was how busy it was and length of some waits--eg. 15 minutes standing to check my car in....for a scheduled appointment. Also a bit of a wait for a drive home. (Waiting area was crowded with people either waiting for ride or who had opted to stay there until their cars were done.) Then took longer due to how busy it was. I realize it was crowded due to number of people trying to get cars winterized in a hurry...but this is a yearly problem and maybe extra staff around this time would be a good idea....or keep service dept open longer for November. More

POLITE FRIENDLY STAFF AND FAST SERVICE ABOVE SAYS IT ALL POLITE FRIENDLY STAFF AND FAST SERVICE. DEALERSHIP WAS SUPER CLEAN ANSWERED ALL MY QUESTIONS AND ACTUALLY FINISHED THE WORK JUST AHE ABOVE SAYS IT ALL POLITE FRIENDLY STAFF AND FAST SERVICE. DEALERSHIP WAS SUPER CLEAN ANSWERED ALL MY QUESTIONS AND ACTUALLY FINISHED THE WORK JUST AHEAD OF QUOTED TIME More

Ed’s the man! I was going to buy my winter tires elsewhere because they were cheaper but I asked Ed what he could do for me. He price matched it! The same day I saw I was going to buy my winter tires elsewhere because they were cheaper but I asked Ed what he could do for me. He price matched it! The same day I saw the price match add commercial from Toyota! I was super happy as Ed and Toyota is who I trust and don’t really like going elsewhere. Ed is the man that makes it happen! Amazing Customer Service, patience and knowledge... isn’t that what we are all looking for? More

2017 Toyota 4Runner From start to finished I was treat with an awesome team. They made my decision to upgrade to a new car very easily. The whole process was seamless an From start to finished I was treat with an awesome team. They made my decision to upgrade to a new car very easily. The whole process was seamless and definitely would do it again. More

Great service experience. Did everything that was asked for, didn't try to push extra service and in less time than was estimated initially and included a free car wash. Did everything that was asked for, didn't try to push extra service and in less time than was estimated initially and included a free car wash. More

Fast and determined to find the car for us. Sales person understood our needs. Sales person returned our phone calls as soon as possible. Answered all questions. The customer care department Sales person understood our needs. Sales person returned our phone calls as soon as possible. Answered all questions. The customer care department was fast and courteous. More

Friendly and Efficient Ed is great. Always helpful and to the point. The general environment at the dealer is positive. Could improve the main reception in the showroom to a Ed is great. Always helpful and to the point. The general environment at the dealer is positive. Could improve the main reception in the showroom to attend to possible purchase of new car while waiting for service. More

Good Service Experience, Sticker Shock Offset by Discount After pointing out that I could have the identical, expensive bearing hub assembly shipped from the USA for $120 less, an extra discount was applied a After pointing out that I could have the identical, expensive bearing hub assembly shipped from the USA for $120 less, an extra discount was applied and appreciated. Also, an extra discount was applied for the alignment since I just had one done 4 months prior. Well done! Thank you. More