Oakville Toyota

I’m sharing my experience with Toyota Oakville due to ongoing communication and accountability issues during a lease exchange. I previously leased a Toyota from another dealership and had a smooth, profe ongoing communication and accountability issues during a lease exchange. I previously leased a Toyota from another dealership and had a smooth, professional experience. Unfortunately, my experience with Toyota Oakville was very different, with repeated delays and inconsistent information from the beginning. During the process, a sales manager made verbal commitments in person, but those were later not honored because they were not documented in writing as promised. Even after those commitments were later acknowledged again by phone, they still were not honored. I followed up multiple times in writing but did not receive clear answers. I also raised a safety-related question and requested a clear written response before moving forward. Despite asking the same question several times in writing, I did not receive an answer. After the issue was escalated, the discussion shifted to my online review, while my request for a written response to a safety-related question remained unanswered I’m sharing this so others are aware and can ensure that all commitments, explanations, and safety-related questions are clearly addressed and documented in writing when dealing with Toyota Oakville. More

I had a very disappointing and stressful experience with Oakville Toyota. I placed a $1,000 deposit for a Toyota RAV4 Limited, but the dealership completely failed to deliver on their promises. The vehicle Oakville Toyota. I placed a $1,000 deposit for a Toyota RAV4 Limited, but the dealership completely failed to deliver on their promises. The vehicle turned out to still be a demo, there were hidden and unclear charges, and the overall process was misleading. When I decided to cancel, the salesperson first said the deposit was non-refundable, even though this was never disclosed and no final purchase agreement was signed. Later, the manager claimed the vehicle had already been “licensed” without my consent, insurance, or any payment authorization, which made no sense. Since then, I have been ignored—no emails, no returned calls, and no accountability. They have held onto my hard-earned $1,000 without providing a vehicle or service. This feels dishonest, unprofessional, and extremely frustrating. I strongly caution anyone considering Oakville Toyota: ask everything in writing, don’t trust verbal promises, and be prepared for poor communication and lack of transparency. Customers deserve honesty, respect, and proper service—none of which I received here. More

I gave a $1,000 deposit for a 2023 Toyota Corolla Cross Hybrid at 6 PM on Monday, August 11th, 2025 but changed my mind next day, Tuesday, August 12th, 2025 at noon. They took my deposit and didn't give it Hybrid at 6 PM on Monday, August 11th, 2025 but changed my mind next day, Tuesday, August 12th, 2025 at noon. They took my deposit and didn't give it back. I think their business is to get deposits from people. DO NOT COME TO THIS DEALESHIP, they are nasty! More

Do not buy from BURT TOWNSEND. Told him I wanted 6.59% toyota rate but said I had to sign and deposit $1000 before I could get the rate. I sign and tells me 7.99% because it's a 20 Told him I wanted 6.59% toyota rate but said I had to sign and deposit $1000 before I could get the rate. I sign and tells me 7.99% because it's a 2024 and not a new car even though it had only 256 km. Won't give back deposit. I googled and another guy put a deposit to be on wait list but found car somewhere else and won't give him his deposit back. Oakville Toyota must be doing very bad if the only way they can make money is by STEALING deposits. More

I make a appointment for oil change it took them two hours and 45 min no one told me that its 45 mim job not profesioall any way. will never go back to that place hours and 45 min no one told me that its 45 mim job not profesioall any way. will never go back to that place More

Just purchased a used Audi A5 Cab from Oakville Toyota. They were very competetively priced and gave me good money for my trade in. While I had three issues post delivery Manny and Hussein come through on They were very competetively priced and gave me good money for my trade in. While I had three issues post delivery Manny and Hussein come through on each issue to my satisfaction proving that they truly care about customer service. I would definitely recommend them for your next used or new car purchase. More

I found out I bought a 2023 Corolla at much inflated 2024 list price and when I thought we were done "Mitch" insisted on taking $250 off our agreed price for my trade in. Stay away from "Mitch". list price and when I thought we were done "Mitch" insisted on taking $250 off our agreed price for my trade in. Stay away from "Mitch". More

Hi if I can gave 0 I will well I bring My car for oil change make appointment in advance I ask about price they confirm 99$ plus tac then I showup they say 130$ plus tax I say I confirm with You and Erin change make appointment in advance I ask about price they confirm 99$ plus tac then I showup they say 130$ plus tax I say I confirm with You and Erin mils Toyota Missisauga same price 99$ plus tax they told Me You have choice than go there What a customer service newer ever Oakville Toyota and never ever Toyota More

Customer service is not good. I went last Saturday.They waste my time and not follow my instructions and insist me to go to another new car. I wanted to buy my lease car and the I went last Saturday.They waste my time and not follow my instructions and insist me to go to another new car. I wanted to buy my lease car and the dealership was not helpful, I had already payed off my lease but they wasted a lot of my time. More