Oakville Honda

Scammers ... charged for work not done. Bought a three year old low mileage Certified Pre Owned Civic. I showed them in their owners manual that Honda requires a brake flush every three yea Bought a three year old low mileage Certified Pre Owned Civic. I showed them in their owners manual that Honda requires a brake flush every three years. They acted like they've never heard of THAT before ... REALLY? The service tech. told me it takes about 45 minutes to do a brake flush. Ten minutes later, the car was ready to go (?). Got the car home and looked at each brake bleeder valve and they all had a nice even coating of rust, meaning that no wrench had ever touched them to perform the brake flush, which obviously had NOT been done - they just siphoned off the brake fluid from the reservoir and topped it up - takes five minutes tops. Also, the finance person kept trying to finance the car purchase at 5 % even though the sign outside the dealership said 0.99% on their Certified Pre Owned cars. He also tried to charge an additional fee for finding us such a low rate! NEVER GO THERE! More

Worst dealership on Ontario. Rude manager Sam Assi. Selling cars with tires that are almost gone and big question how they pass safety. If manager Sam Assi is rude then what you can expect from other s Selling cars with tires that are almost gone and big question how they pass safety. If manager Sam Assi is rude then what you can expect from other staff. Imagine this unprofessional behaviour is at the time of buying, what you can expect after sales service. Refrain from this dealership and save your time. More

Amazing experience with my new CRV - Ryan Nifo Ryan was fantastic. Honest, jovial, attentive and just wonderful to deal with. Everything went very smoothly. I would highly recommend him. He really Ryan was fantastic. Honest, jovial, attentive and just wonderful to deal with. Everything went very smoothly. I would highly recommend him. He really listens and he cares about his customers. He's a straight shooter, he won't try to push anything on you. You can trust this guy. And that's the most important factor in any relationship...TRUST. Thank you so much Ryan you did a great job!!!! More

New Vehicle Purchase Sales team followed our preferences and did not try to upsell products. Team was great to work with after the sale as well. Very responsive to questio Sales team followed our preferences and did not try to upsell products. Team was great to work with after the sale as well. Very responsive to questions and resolved our issues. More

recall appointment I have been trying to book a recall appointment for my crv for the past week. A service advisor is never available when I call and my call is not retu I have been trying to book a recall appointment for my crv for the past week. A service advisor is never available when I call and my call is not returned. Was advised by receptionist that I may not be able to secure an appointment until December. Unprofessional More

Nice Experience I was looking to buy a car quickly and i was comparing Corolla and Civic, i tried both and selected the Honda Civic. The process from there was smooth I was looking to buy a car quickly and i was comparing Corolla and Civic, i tried both and selected the Honda Civic. The process from there was smooth and easy and took only two days. Thanks to Ryan and Sam for the great and professional service. More

Service appointments are a joke! I made an appointment for maintenance that should have taken approximately two hours. My vehicle was only taken into the garage two hours after my ap I made an appointment for maintenance that should have taken approximately two hours. My vehicle was only taken into the garage two hours after my appointment time. I spent four hours waiting. The service advisers saw nothing at all wrong with this. Customer service is obviously not top of mind in the service area. I will not be returning to Oakville Honda. More

Appointments seem pointless. I had a 3:30 pm appointment for an oil change. I was told when I brought it in that it would take 1 and a half hours to do the service. I was somewhat I had a 3:30 pm appointment for an oil change. I was told when I brought it in that it would take 1 and a half hours to do the service. I was somewhat surprised by this since it was just an oil change but I agreed to wait. It took an hour and twenty minutes before it even moved out of the service reception area. It was supposed to be ready by 5:00 pm, so when there was still no sign of it at 5:30 I started walking around the service area to see what was taking so long. The service manager said he was just waiting for it to come back from the car wash. Finally at 5:50 pm he drove it up to the doors. It took 2 and a half hours to get a simple oil and filter change. I noticed on the bill that it stated the service was finished at 5:06. Clearly a lie. they even charged me 2 dollars for a washer fluid top up. I will never return. It's not the first time I have had an issue with this dealer's service department. I'm sorry I bought the car there. More

Rip off This service centre charged me 5 hours of labour for a job they finished in two hours!! No point in arguing with them they just don’t listen to logic This service centre charged me 5 hours of labour for a job they finished in two hours!! No point in arguing with them they just don’t listen to logic More

They don't care about your opinion or time. I have been to service my vehicle twice at Oakville Honda and both times left disappointed. The first time they overcharged me and even when I showed I have been to service my vehicle twice at Oakville Honda and both times left disappointed. The first time they overcharged me and even when I showed them their error they would not change the invoice. The second time I was there I had to wait forever for my van to be serviced even though I had an appointment. I don't know if this was a way of getting back at me for the previous visit but I am done going back there. P.S. If they could only own up to their errors and/or apologize it would have been different yet they just cannot find it in them to do sol More