Oakville Chrysler Dodge Jeep Ram Ltd.

Great work here guys, you worked well in supporting me and my family through this purchase. I was totally stoked to be the first sale your guys made since opening on Sundays. Sunday opening is standard and my family through this purchase. I was totally stoked to be the first sale your guys made since opening on Sundays. Sunday opening is standard practice in the UK and it makes a massive difference to those who can only online shop during the week! Whilst not brand new, it was still a big spend for me! Very patient in explaining all aspects of the process. The nice part is that you adjust your approach to fit your customer and that works very well. I enjoyed the banter and the jokes during the process. Some points to consider as you continue with your success..... I love customer service and train my teams on customer service, and have been doing so since the early 90s Yours is exceptional. And then you start to falter on the aftersales service. Little things like: Making sure you have both keys prior to handing over the vehicle Making sure you continue your marketing by adding these keys to a key fob that has your dealership name and number etc. Let your customer keep selling your brand!! Wife got flowers with her car purchase at A.N.Other dealership, and it was a clear $12k less than I paid. It's the little things that really make the experience, and you've almost got it. Keep doing what you do and enhancing your processes and it will be even better! You guys rock! More

I wanted to trade in my 2009 Honda Pilot, as I was looking for something smaller. I had been to a few different dealerships, different manufacturers - hadn't found what I wanted. My father, being an O looking for something smaller. I had been to a few different dealerships, different manufacturers - hadn't found what I wanted. My father, being an Oakville Chrysler customer, suggested I look at the Journey - so I headed to Oakville Chrysler for a look. I first dealt with Terry, who is new to the business, but was very friendly and helpful. We test drove the Journey while Andrew, whom I had been in contact with over the phone, was in a meeting. Terry happily entertained my daughter and I until the meeting finished! Then I met Andrew and Cam. We worked out a deal on the Journey, but I wasn't quite sold. After much deliberation, Cam suggested I look at the 2014 Jeep Cherokee - so I took it for a test drive. I liked it, it was in my price range, they gave me a good price for my trade, and the deal was done....almost! I was there so long, I closed the dealership! The guys were kind and considerate and patient with me, even stayed later than they needed to in order to assist me. I was back the following day and dealt with Frank the Sales Manager, who was able to make me a happier customer :) I think I have dealt with almost everyone at the dealership now, all of whom have been great! So far so good with my 2014 Cherokee. Thanks again! Stephanie More

They made the car buying process easy and I would definitely recommend others to visit. The staff there were really patient with me as it took me sometime to make a purchase. Cam even told me the pri definitely recommend others to visit. The staff there were really patient with me as it took me sometime to make a purchase. Cam even told me the price of gas because I travel a lot for work. They were committed to making me happy, thanks for the great experience! More

David Moore- He was a very pleasant person and liked to joke and Have fun. I found it was a relaxing and professional experience and I didn't feel pressured into purchasing. He gave us the discounts that w joke and Have fun. I found it was a relaxing and professional experience and I didn't feel pressured into purchasing. He gave us the discounts that we didn't know we could get. But because of the discounts and trade ins we were able to afford the car. He was very personable and approachable. Chris- The financial part was a great experience. I found him very personable and I felt relaxed during this time. He took care of everything and was very professional. Thank you I Love my Car Shella Esselmont More

Just purchased my second vehicle from this dealership. I have to say that I'm much more impressed with the new management at this location vs. the previous owners. I almost didn't consider purchasing here have to say that I'm much more impressed with the new management at this location vs. the previous owners. I almost didn't consider purchasing here again because of my experience with this dealership over the last 3 years of brining my van in for service but the new management won me over. If have discounted this dealership in the past I suggest you reconsider. More

John is the best service advisor i met in dodge oakville. An honest and reliable person. Without him their service would not run smooth . He attract more customers because of good customer service oakville. An honest and reliable person. Without him their service would not run smooth . He attract more customers because of good customer service and has the knowledge and expertise on car repairs. Keep up the good work John Dart. You deserve a promotion. We trust you! Thanks. More

I visited the Oakville Chrysler dealership to look at the 2014 Jeep. I was not intending to purchase a vehicle, but was planning on starting to shop for one. The staff was very friendly and came across as ve 2014 Jeep. I was not intending to purchase a vehicle, but was planning on starting to shop for one. The staff was very friendly and came across as very trustworthy. I sat down to discuss a vehicle and I was presented with an offer that was very reasonable and made me feel that there was no reason to shop around. There was no pressure to purchase and it was left up to me on whether I wanted to proceed. The purchasing experience was very comfortable and I was treated with friendliness and respect. I felt that my business was very appreciated. More

Oil changes are always quick and done while I wait in the customer lounge (the customer lounge could be a bit larger, more comfortable, perhaps with workstations to do laptop work). Service is always friendl customer lounge (the customer lounge could be a bit larger, more comfortable, perhaps with workstations to do laptop work). Service is always friendly. More

I have been dealing with this dealership for close to 4 years and I have to point out that John has always gone out of his way to recognize me and actually treats me like a valued customer. This is a rar years and I have to point out that John has always gone out of his way to recognize me and actually treats me like a valued customer. This is a rare quality experience that I feel is dying at far too many retail outlets. Keep yup the good work! Thanks .............. Bruce Cameron More

This crew is great!! I am happy to have such a strong team looking out for my interests each time I bring my car in for service. They are all diligent on providing great, through service and are also co team looking out for my interests each time I bring my car in for service. They are all diligent on providing great, through service and are also conscientious of my need for good value. I trust them and appreciate their support. More